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Arbetsrelaterad kommunikation via sociala medier under privat tid
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences.
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences.
2018 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Syftet med detta examensarbete var att ta reda på hur arbetstagare upplever arbetsrelaterad kommunikation via sociala medier under privat tid. Data samlades in med hjälp av en webbenkät från 150 arbetstagare oberoende av bransch och arbetslivserfarenhet. Slutsatsen var att arbetsrelaterad kommunikation via sociala medier är vanligt förekommande för arbetstagarna och sker vanligtvis varje vecka. Majoriteten av arbetstagarna föredrog att deras kollegor, kunder och chefer kontaktar dem via arbetsrelaterade plattformar såsom arbetsmail och arbetstelefon. Den andel av arbetstagarna som ville bli kontaktade via sociala medier angav att de föredrar kommunikation via privata meddelanden. Arbetsrelaterad kommunikation via sociala medier påverkade arbetstagarna både positivt och negativt. Den yngre åldersgruppen (18-40 år) blev mer stressad och hade svårare att slappna av på grund av arbetsrelaterad kontaktad via sociala medier än den äldre åldersgruppen (41-63 år). Arbetstagarna som hade särskilt privatliv och arbetsliv genom att ha vissa sociala medieplattformar privata och andra plattformar professionella hade en bättre balans mellan arbete, familj och vänner.

Abstract [en]

The purpose of this study was to investigate how employees is experiencing work-related communication via social media during private time. Data was collected from 150 employees through a web based survey independently of line of business or work-experience. The conclusion was made that work-related communication via social media is common for employees and usually happens every week. A majority of the employees preferred that their colleagues, clients and managers contacted them via work-related platforms such as work email and work phone. The proportion of employees who wanted to be contacted via social media indicated that they preferred communication via private massages. Work-related communication via social media affected the employees both in a positive and a negative way. The younger age-group (18-40 years) got more stressed and had more troubles to relax due to being contacted via social media than the older age-group (41-63 years). Employees that created an active borderline between private life and work-life by having some social media platforms for private contacts and other platforms for professional contacts had a better balance between family, friends and work.

Place, publisher, year, edition, pages
2018. , p. 23
Keywords [en]
Social media, work-related communication, availability, effects
Keywords [sv]
Sociala medier, arbetsrelaterad kommunikation, tillgänglighet, effekter
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:ltu:diva-72329OAI: oai:DiVA.org:ltu-72329DiVA, id: diva2:1272512
Educational program
Psychology, bachelor's level
Supervisors
Examiners
Available from: 2018-12-20 Created: 2018-12-19 Last updated: 2019-03-14Bibliographically approved

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