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Digital servitization business models in ecosystems: A theory of the firm
University of Vaasa, School of Management,Vaasa, Finland. University of South-Eastern Norway, USN Business School, Norway.
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering. University of Vaasa, School of Management, Finland.ORCID iD: 0000-0003-3255-414X
School of Social Sciences, Sodertorn University, Stockholm, Sweden.
Data Mining and Value Creation, Fraunhofer IMW, Leipzig, Germany. International and Strategic Management, Linköping University, Sweden. Bosch IoT-Lab, University St. Gallen, Switzerland.
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2019 (English)In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 104, p. 380-392Article in journal (Refereed) Published
Abstract [en]

This study extends the discussion of digital servitization business models by adopting the perspective of the theory of the firm. We use four theories of the firm (industrial organization, the resource-based view, organizational identity, and the transaction cost approach) to understand digital servitization business models of firms in the context of ecosystems. Digitalization transforms the business models of solution providers and shapes their firm boundary decisions as they develop digital solutions across organizational boundaries within ecosystems such as harbors, mines, and airports. Thus, digitalization not only affects individual firms' business models but also requires the alignment of the business models of other firms within the ecosystem. Hence, business models in digital servitization should be viewed from an ecosystem perspective. Based on a rigorous literature review, we provide suggestions for future research on digital servitization business models within ecosystems.

Place, publisher, year, edition, pages
Elsevier, 2019. Vol. 104, p. 380-392
Keywords [en]
Digitalization, Industry 4.0, Ecosystems, Digital servitization, Product-service systems (PSS), Firm boundaries, Business model innovation, Platforms and sustainability
National Category
Other Engineering and Technologies not elsewhere specified
Research subject
Entrepreneurship and Innovation
Identifiers
URN: urn:nbn:se:ltu:diva-75256DOI: 10.1016/j.jbusres.2019.06.027ISI: 000484647500030OAI: oai:DiVA.org:ltu-75256DiVA, id: diva2:1335977
Note

Validerad;2019;Nivå 2;2019-09-27 (johcin)

Available from: 2019-07-08 Created: 2019-07-08 Last updated: 2019-09-27Bibliographically approved

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Parida, Vinit

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