Interaction between drivers and pedestrians is often facilitated by informal communicative cues, like hand gestures, facial expressions, and eye contact. In the near future, however, when semi- and fully autonomous vehicles are introduced into the traffic system, drivers will gradually assume the role of mere passengers, who are casually engaged in non-driving-related activities and, therefore, unavailable to participate in traffic interaction. In this novel traffic environment, advanced communication interfaces will need to be developed that inform pedestrians of the current state and future behavior of an autonomous vehicle, in order to maximize safety and efficiency for all road users. The aim of the present review is to provide a comprehensive account of empirical work in the field of external human–machine interfaces for autonomous vehicle-to-pedestrian communication. In the great majority of covered studies, participants clearly benefited from the presence of a communication interface when interacting with an autonomous vehicle. Nevertheless, standardized interface evaluation procedures and optimal interface specifications are still lacking.

Pedestrians base their street-crossing decisions on vehicle-centric as well as driver-centric cues. In the future, however, drivers of autonomous vehicles will be preoccupied with non-driving related activities and will thus be unable to provide pedestrians with relevant communicative cues. External human–machine interfaces (eHMIs) hold promise for filling the expected communication gap by providing information about a vehicle’s situational awareness and intention. In this paper, we present an eHMI concept that employs a virtual human character (VHC) to communicate pedestrian acknowledgement and vehicle intention (non-yielding; cruising; yielding). Pedestrian acknowledgement is communicated via gaze direction while vehicle intention is communicated via facial expression. The effectiveness of the proposed anthropomorphic eHMI concept was evaluated in the context of a monitor-based laboratory experiment where the participants performed a crossing intention task (self-paced, two-alternative forced choice) and their accuracy in making appropriate street-crossing decisions was measured. In each trial, they were first presented with a 3D animated sequence of a VHC (male; female) that either looked directly at them or clearly to their right while producing either an emotional (smile; angry expression; surprised expression), a conversational (nod; head shake), or a neutral (neutral expression; cheek puff) facial expression. Then, the participants were asked to imagine they were pedestrians intending to cross a one-way street at a random uncontrolled location when they saw an autonomous vehicle equipped with the eHMI approaching from the right and indicate via mouse click whether they would cross the street in front of the oncoming vehicle or not. An implementation of the proposed concept where non-yielding intention is communicated via the VHC producing either an angry expression, a surprised expression, or a head shake; cruising intention is communicated via the VHC puffing its cheeks; and yielding intention is communicated via the VHC nodding, was shown to be highly effective in ensuring the safety of a single pedestrian or even two co-located pedestrians without compromising traffic flow in either case. The implications for the development of intuitive, culture-transcending eHMIs that can support multiple pedestrians in parallel are discussed.

When deciding whether to cross the street or not, pedestrians take into consideration information provided by both vehicle kinematics and the driver of an approaching vehicle. It will not be long, however, before drivers of autonomous vehicles (AVs) will be unable to communicate their intention to pedestrians, as they will be engaged in activities unrelated to driving. External human–machine interfaces (eHMIs) have been developed to fill the communication gap that will result by offering information to pedestrians about the situational awareness and intention of an AV. Several anthropomorphic eHMI concepts have employed facial expressions to communicate vehicle intention. The aim of the present study was to evaluate the efficiency of emotional (smile; angry expression) and conversational (nod; head shake) facial expressions in communicating vehicle intention (yielding; non-yielding). Participants completed a crossing intention task where they were tasked with deciding appropriately whether to cross the street or not. Emotional expressions communicated vehicle intention more efficiently than conversational expressions, as evidenced by the lower latency in the emotional expression condition compared to the conversational expression condition. The implications of our findings for the development of anthropomorphic eHMIs that employ facial expressions to communicate vehicle intention are discussed.