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Resource realignment in servitization: A study of successful service providers explores how manufacturers modify their
Networked Value Systems Research Program, University of Vaasa, Finland.
Luleå University of Technology, Department of Social Sciences, Technology and Arts, Business Administration and Industrial Engineering. Department of Strategy, Networked Value Systems Research Program, University of Vaasa, Finland.ORCID iD: 0000-0003-2094-7974
Department of Management, Finland; Networked Value Systems Research Group, University of Vaasa, Finland.
2016 (English)In: Research technology management, ISSN 0895-6308, E-ISSN 1930-0166, Vol. 59, no 4, p. 30-39Article in journal (Refereed) Published
Abstract [en]

When transitioning from a product-centered business model to one focusing on providing services and solutions, manufacturers must realign and reallocate resources to support the new business model. Based on a study of nine leading solution providers that have successfully transitioned from products to services, we demonstrate how manufacturers create new resources and organizational structures to facilitate co-creation of value with customers, leverage existing resources to develop new service products and markets, and systematically release non-core upstream resources to nurture downstream resources.

Place, publisher, year, edition, pages
Industrial Research Institute Inc. , 2016. Vol. 59, no 4, p. 30-39
Keywords [en]
Dynamic capabilities, Resource realignment, Servitization
National Category
Business Administration
Research subject
Entrepreneurship and Innovation
Identifiers
URN: urn:nbn:se:ltu:diva-102238DOI: 10.1080/08956308.2016.1185341Scopus ID: 2-s2.0-84976312721OAI: oai:DiVA.org:ltu-102238DiVA, id: diva2:1809080
Available from: 2023-11-02 Created: 2023-11-02 Last updated: 2023-11-02Bibliographically approved

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Kohtamäki, Marko

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