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Web Site Evaluation of Iranian Tourism and Hospitality Organizations: An E-Commerce Web Site Features Model
Department of Industrial Engineering, Faculty of Engineering Tarbiat Modares University, PO Box 14115-111, Iran.
Luleå University of Technology.
2012 (English)In: Journal of Hospitality Marketing & Management, ISSN 1936-8623, E-ISSN 1936-8631, Vol. 21, no 2, p. 155-183Article in journal (Refereed) Published
Abstract [en]

Iran possesses a rich range of natural, cultural, and manmade tourism resources, much of which is unique in the world. Tourism is the fastest growing industry around the world and holds the highest share of countries' GDPs compared to other industries; this presents a unique opportunity for Iran. This research focuses on evaluating the current status of Iranian tourist organization Web sites in order to study their adoption of e-commerce applications. A Web site evaluation model is used to study 207 sites to reveal the status of the tourist organizations and to find out their reasons for having a Web presence. Iran tourism's competitive advantages and weaknesses are also studied. Based on this, the weak points and missed potential of the Web sites are extracted to help managers enhance their e-commerce activities in Iran's tourism industry.

Place, publisher, year, edition, pages
2012. Vol. 21, no 2, p. 155-183
Keywords [en]
E-commerce, Iran, tourism, Web site evaluation
National Category
Economics and Business
Identifiers
URN: urn:nbn:se:ltu:diva-102295DOI: 10.1080/19368623.2011.584266ISI: 000213068300003Scopus ID: 2-s2.0-84861003231OAI: oai:DiVA.org:ltu-102295DiVA, id: diva2:1809570
Available from: 2023-11-04 Created: 2023-11-04 Last updated: 2025-02-05Bibliographically approved

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