How Can the Ratings be So Different? Reasoning to Identify Factors Explaining Airbnb’s Satisfaction Rating Advantage over Hotels: An Abstract 2018 (English)In: Boundary Blurred: A Seamless Customer Experience in Virtual and Real Spaces: Proceedings of the 2018 Academy of Marketing Science (AMS) Annual Conference / [ed] Nina Krey; Patricia Rossi, Springer Nature , 2018, 1, p. 537-538Chapter in book (Other academic)

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Springer Nature , 2018, 1. p. 537-538

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Developments in Marketing Science: Proceedings of the Academy of Marketing Science, ISSN 2363-6165, E-ISSN 2363-6173

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Business Administration Sociology (Excluding Social Work, Social Anthropology, Demography and Criminology)

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Industrial Marketing

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URN: urn:nbn:se:ltu:diva-103769DOI: 10.1007/978-3-319-99181-8_175Scopus ID: 2-s2.0-85125186393ISBN: 978-3-319-99180-1 (print)ISBN: 978-3-319-99181-8 (electronic)OAI: oai:DiVA.org:ltu-103769DiVA, id: diva2:1828521

Available from: 2024-01-17 Created: 2024-01-17 Last updated: 2025-02-17Bibliographically approved

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Flostrand, AndrewEriksson, Theresa

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