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Exploring Inequalities in Platform-Based Legal Work
Alliance Manchester Business School, University of Manchester, United Kingdom; Work and Equalities Institute, United Kingdom.
Manchester Metropolitan University, United Kingdom.
Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.ORCID iD: 0000-0003-4317-9963
2021 (English)In: Experiencing the New World of Work / [ed] Jeremy Aroles; François-Xavier de Vaujany; Karen Dale, Cambridge University Press, 2021, p. 109-135Chapter in book (Other academic)
Abstract [en]

The aim of this chapter is to examine the neglected area of platform work and inequalities. Drawing on Acker’s theoretical frame of inequality regimes, this study investigates whether platform work reproduces and/or augments inequalities. Extant research on platforms has focused predominantly on lesser-skilled work based on repetitive transactions; in contrast, we explore experiences of higher-skilled work, specifically the provision of legal services. A qualitative approach was adopted based on participants using the People Per Hour (PPH) platform, which offers high-skilled professional services targeted at the small-business market. The study is situated in the context of structural disadvantages in the legal profession. Our findings show that persistent inequalities within the offline legal profession are not simply mirrored, but amplified in platform work, contesting any optimistic claims that platform work has the potential to act as a leveller.

Place, publisher, year, edition, pages
Cambridge University Press, 2021. p. 109-135
Keywords [en]
gender, gig economy, inequalities, legal work, Platforms
National Category
Business Administration
Research subject
Information Systems
Identifiers
URN: urn:nbn:se:ltu:diva-107348DOI: 10.1017/9781108865814.009Scopus ID: 2-s2.0-85172985685OAI: oai:DiVA.org:ltu-107348DiVA, id: diva2:1870414
Note

ISBN for host publication: 9781108496070, 9781108791090, 9781108857154

Available from: 2024-06-14 Created: 2024-06-14 Last updated: 2024-06-14Bibliographically approved

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Bergvall-Kåreborn, Birgitta

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CiteExportLink to record
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Citation style
  • apa
  • ieee
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Output format
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