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A cooperation model for the third sector based on Total Quality Management
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
2005 (English)In: Total quality management and business excellence (Online), ISSN 1478-3363, E-ISSN 1478-3371, Vol. 16, no 6, p. 693-706Article in journal (Refereed) Published
Abstract [en]

Societal and economic changes generate problems with unemployment and decreased public services, in particular in rural areas. Therefore, different solutions to the problems are of interest to policy-makers. In this qualitative study, with data sampling methods chiefly in the form of interviews and questionnaires, the results show that values, methodologies and tools from Total Quality Management (TQM) are applicable to community issues, especially when establishing cooperation between residents, authorities, business, and other organizations. Based on these results, a cooperation model for the third sector based on Total Quality Management is presented. The model consists of a proposal for organizing improvement work seen from two so-called dimensions.

Place, publisher, year, edition, pages
2005. Vol. 16, no 6, p. 693-706
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Reliability and Maintenance
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Quality Technology and Management
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URN: urn:nbn:se:ltu:diva-4046DOI: 10.1080/14783360500077336ISI: 000232058500002Scopus ID: 2-s2.0-27344446713Local ID: 1e886a80-b36f-11db-bf94-000ea68e967bOAI: oai:DiVA.org:ltu-4046DiVA, id: diva2:976908
Note
Validerad; 2005; 20070203 (ysko)Available from: 2016-09-29 Created: 2016-09-29 Last updated: 2018-07-10Bibliographically approved

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Fredriksson, Maria

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