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A collaboration concept for TQM implementation in small and medium sized enterprises
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
1999 (English)In: International Journal of Applied Quality Management, ISSN 1096-4738, E-ISSN 1879-002X, Vol. 2, no 1, p. 101-115Article in journal (Refereed) Published
Abstract [en]

The article presents a concept to implement total quality management (TQM) in small and medium sized enterprises (SME) and is based on a yearlong collaboration between a college and local SME's. An annual course is developed and offered to both company participants and students who work together in project teams and in genuine projects at the companies. The course curriculum is presented and analyzed and the ability of the course to facilitate the companies' long-term quality strategies is discussed. The outcomes of the course, as reported by the companies, show that the collaboration has supported their long-term implementation of TQM.

Place, publisher, year, edition, pages
1999. Vol. 2, no 1, p. 101-115
National Category
Reliability and Maintenance
Research subject
Quality Technology and Management
Identifiers
URN: urn:nbn:se:ltu:diva-6880DOI: 10.1016/S1096-4738(99)80006-2Local ID: 5338b490-8561-11dd-8275-000ea68e967bOAI: oai:DiVA.org:ltu-6880DiVA, id: diva2:979766
Note
Godkänd; 1999; 20080918 (ysko)Available from: 2016-09-29 Created: 2016-09-29 Last updated: 2017-11-24Bibliographically approved

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Wiklund, HåkanWiklund, Pia Sandvik

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