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Interorganizational trust: origins, dysfunctions and regulation of rigidities
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.ORCID iD: 0000-0002-0656-4419
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.ORCID iD: 0000-0002-8770-8874
2011 (English)In: British Journal of Management, ISSN 1045-3172, E-ISSN 1467-8551, Vol. 22, no 1, p. 21-41Article in journal (Refereed) Published
Abstract [en]

This conceptual paper extends research on the downsides of developing trust to partners in interorganizational relationships. The idea developed captures that, although interorganizational trust generates benefits, a parallel process also produces undesired rigidities. Firms' flexibility in meeting a changing environment may thus be hampered rather than enabled by the created interorganizational relationship. First, we theorize on the micro-processes of how and why such rigidities develop already at low levels of trust and accumulate in parallel to the positive trust effects as trust builds stronger over time. Second, we propose that the trust dysfunctions can be distinguished and moderated separately from trust benefits. In doing so, we identify and discuss the moderating potential of a set of handling tactics when trust develops rigidities in the relationship: competing, accommodating, avoiding, collaborating and compromising tactics. We discuss implications in relation to research on trust, inertia and interorganizational governance

Place, publisher, year, edition, pages
2011. Vol. 22, no 1, p. 21-41
National Category
Other Engineering and Technologies not elsewhere specified
Research subject
Entrepreneurship and Innovation
Identifiers
URN: urn:nbn:se:ltu:diva-7094DOI: 10.1111/j.1467-8551.2010.00717.xISI: 000287361400003Scopus ID: 2-s2.0-79951536398Local ID: 569d3ecf-b4e2-434f-b08d-6c2359ad1bc3OAI: oai:DiVA.org:ltu-7094DiVA, id: diva2:979981
Projects
CiiR-Centre for Inter-Organizational Innovation Research
Note
Validerad; 2011; 20110303 (andbra)Available from: 2016-09-29 Created: 2016-09-29 Last updated: 2018-07-10Bibliographically approved

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Thorgren, SaraWincent, Joakim

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