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Work content and satisfaction before and after a reorganisation of data entry work
Luleå tekniska universitet.
Statshälsan Research.
Kungliga tekniska högskolan, KTH.
1998 (English)In: Applied Ergonomics, ISSN 0003-6870, E-ISSN 1872-9126, Vol. 29, no 6, p. 473-480Article in journal (Refereed) Published
Abstract [en]

The aim of the study was to analyse the psychosocial and physical effects of a reorganisation of data entry work at a data processing unit with 153 employees. The reorganisation was planned to redistribute the repetitive work and improve health and satisfaction as well as efficiency. Methods used were questionnaires and, for a sub-group of 22 participants, interviews, diaries and video recordings. During the one-and-a-half-year study period the data processing unit was closed down and the employees transferred to units with more varied tasks. The reorganisation gave opportunities to improve working conditions. The results of this study show that important improvements were achieved. The majority of the 22 participants got less data entry work and the changes permitted a better work-load distribution. However, the work content after the reorganisation still did not provide satisfactory mental variation for most of the subjects, and the changes did not seem to affect health complaints.

Place, publisher, year, edition, pages
1998. Vol. 29, no 6, p. 473-480
National Category
Production Engineering, Human Work Science and Ergonomics
Research subject
Industrial Work Environment
Identifiers
URN: urn:nbn:se:ltu:diva-8799DOI: 10.1016/S0003-6870(98)00009-XScopus ID: 2-s2.0-0032483939Local ID: 757b7c40-2d55-11dd-9c9b-000ea68e967bOAI: oai:DiVA.org:ltu-8799DiVA, id: diva2:981737
Note
Godkänd; 1998; 20080529 (cira)Available from: 2016-09-29 Created: 2016-09-29 Last updated: 2018-07-10Bibliographically approved

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