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Gender matters in the global outsourcing of service work
Salford Business School.
2008 (English)In: New technology, work and employment, ISSN 0268-1072, E-ISSN 1468-005X, Vol. 23, no 1-2, p. 44-60Article in journal (Refereed) Published
Abstract [en]

This paper provides a gendered analysis of the outsourcing of service work to developing economies taking, as illustration, call centres, shared service centres and the general ICT sector. The paper challenges the suggestion that changes in global capitalism, facilitated by ICT-enabled employment, offer new opportunities that benefit women, and suggests a degree of caution is needed before assuming a reduction of gender inequalities.

Place, publisher, year, edition, pages
2008. Vol. 23, no 1-2, p. 44-60
Identifiers
URN: urn:nbn:se:ltu:diva-10470DOI: 10.1111/j.1468-005X.2008.00202.xLocal ID: 949418da-79df-4b04-89a7-a4717d135355OAI: oai:DiVA.org:ltu-10470DiVA, id: diva2:983415
Note
Upprättat; 2008; 20130430 (ysko)Available from: 2016-09-29 Created: 2016-09-29 Last updated: 2018-04-05Bibliographically approved

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Howcroft, Debra

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