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  • 1.
    Moe, Carl Erik
    et al.
    University of Agder.
    Päivärinta, Tero
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Challenges in information systems procurement in the public sector2013In: Electronic Journal of e-Government, ISSN 1479-439X, E-ISSN 1479-439X, Vol. 11, no 1, p. 307-322Article in journal (Refereed)
    Abstract [en]

    Public procurement constitutes a large part of the market in many countries, and it has the potential of playing an important role in stimulating communities and serving policy goals. With this in mind the governments have set regulations for public procurement. Procurement of Information Systems is especially challenging due to the complexity of procuring unknown technology and the importance an information system has for different stakeholders in an organization. Public procurement of information systems (IS) and services provides several challenges to the stakeholders involved in the procurement processes. However, these are not well established or understood, and there is a knowledge gap that needs to be covered. This paper presents results from a Delphi study, which involved 46 experienced procurement managers, chief information officers, and vendor representatives in the Norwegian public sector. The participants identified 98 challenges related to IS procurement, and subsequently ranked the relative importance of the top issues. The study supports findings from previous research related to diverging stakeholder goals; challenges in balancing between objectives; in requirement specifications; and in too narrow cost focus. In addition to providing empirical confirmation of these previous propositions the study revealed new findings, such as benefits realization in IS procurement; coordinating and standardizing public procurement processes; complex and constraining government regulations; issues of technological integration and compatibility; and inter-municipal cooperation. Developing clear requirements specifications stands out as critical for public sector officials. The results provide a rich overview of IS procurement challenges in the public sector in Norway, and may also give a good picture of challenges in other countries with similar procurement regulations.

  • 2.
    Runardotter, Mari
    et al.
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Mörtberg, Christina
    Linnéuniversitetet.
    Mirijamdotter, Anita
    Linnéuniversitetet.
    The changing nature of archives - whose responsibility?2011In: Electronic Journal of e-Government, ISSN 1479-439X, E-ISSN 1479-439X, Vol. 9, no 1, p. 68-78Article in journal (Refereed)
    Abstract [en]

    In line with the increase of e-services, many employees in the public sector get their working conditions changed. Their involvement in the building of e-government transforms their everyday work practices. A vivid example of such a transformation includes archivists and archival work. The use of information technologies produces huge amounts of digitally recorded information. Considering the laws and regulations of public and citizens' rights and obligations, this leads to an increased need for well-functioning e-archives. However, we find that there is little awareness in public organisations for how to deal with this complex and challenging issue. Rather the matter is left to the archivists alone, who have limited agency and influence to be able to deal with digital preservation to the extent needed. In this paper we analyse and discuss plans for, and layers of, responsibility for digital preservation as configured and reconfigured in archivists' stories and Swedish national policy documents. We use a model that covers three arenas: political, organizational, and practical (or individual). Our findings suggest that to conduct good governance there is a need to spread the responsibility for digital preservation and plan for cooperation, coordination, and communication around the same. This should happen in interplay between various actors which hold the practical responsibility, technological responsibility and strategic responsibility. Additionally we note that the view of archivists as keepers of information is moving towards the role of facilitators, which supports access to information rather than merely keeping it intact for future. Moreover, due to technological development's we find that issues to address in further studies are; present laws and regulations that governs archives, change of work practices and ways of dealing with digital preservation.

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