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  • 1.
    Adam, A.
    et al.
    University of Salford.
    Howcroft, Debra
    Richardson, H.
    University of Salford.
    A decade of neglect: Reflecting on gender and IS2004In: New technology, work and employment, ISSN 0268-1072, E-ISSN 1468-005X, Vol. 19, no 3, p. 222-240Article in journal (Refereed)
    Abstract [en]

    This paper presents the case that research on gender and information systems (IS), from both quantitative and qualitative traditions, is problematic as the concept of gender continues to remain under-theorised. This will be elaborated upon with a critique of some recent qualitative and quantitative research papers that have been published in key IS journals within a ten-year period.

  • 2.
    Bergvall-Kåreborn, Birgitta
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Howcroft, Debra
    Manchester Business School.
    Amazon Mechanical Turk and the Commodification of labour2014In: New technology, work and employment, ISSN 0268-1072, E-ISSN 1468-005X, Vol. 29, no 3, p. 213-223Article in journal (Refereed)
  • 3.
    Carter, B.
    et al.
    De Montfort University.
    Danford, A.
    University of West England.
    Howcroft, Debra
    Richardson, H.
    University of Salford.
    Smith, A.
    University of Bradford.
    Taylor, P.
    University of Strathclyde.
    'All they lack is a chain': Lean and the new performance management in the British civil service2011In: New technology, work and employment, ISSN 0268-1072, E-ISSN 1468-005X, Vol. 26, no 2, p. 83-97Article in journal (Refereed)
    Abstract [en]

    The adaptation of lean techniques in public services is viewed as an innovative managerialist response to government demands for more efficient services amidst large reductions in public spending. This paper explores workers' experiences of the impact of lean on work organisation and control and provides new insights into developments within contemporary back office clerical work

  • 4.
    Fältholm, Ylva
    et al.
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.
    Jansson, Anna
    Telephone advisory services: nursing between organisational and occupational professionalism2008In: New technology, work and employment, ISSN 0268-1072, E-ISSN 1468-005X, Vol. 23, no 1-2, p. 17-29Article in journal (Refereed)
    Abstract [en]

    In this paper, we explore how telephone advisory services (TAS) and the implementation of new technology affect nurses and the nursing profession. This study shows that TAS and applied technology embodies ideas of standardisation and efficiency, and promotes an organisational professionalism such that it challenges occupational professionalism. Torn between organisational and occupational professionalism, the nurses develop strategies to deal with their contradictory demands.

  • 5. Howcroft, Debra
    et al.
    Richardson, H.
    Salford Business School.
    Gender matters in the global outsourcing of service work2008In: New technology, work and employment, ISSN 0268-1072, E-ISSN 1468-005X, Vol. 23, no 1-2, p. 44-60Article in journal (Refereed)
    Abstract [en]

    This paper provides a gendered analysis of the outsourcing of service work to developing economies taking, as illustration, call centres, shared service centres and the general ICT sector. The paper challenges the suggestion that changes in global capitalism, facilitated by ICT-enabled employment, offer new opportunities that benefit women, and suggests a degree of caution is needed before assuming a reduction of gender inequalities.

  • 6. Howcroft, Debra
    et al.
    Wilson, M.
    Manchester School of Management.
    Participation: 'Bounded freedom' or hidden constraints on user involvement2003In: New technology, work and employment, ISSN 0268-1072, E-ISSN 1468-005X, Vol. 18, no 1, p. 2-19Article in journal (Refereed)
    Abstract [en]

    User participation in information systems development is often surrounded by assumptions that the resultant system will be a success, will reflect user needs, and that the process results in an empowered workforce. This paper argues that underlying these foreground rational assumptions are instrumental, politically motivated justifications driving the need to involve users.

  • 7.
    Jonvallen, Petra
    et al.
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.
    Berg, Elisabeth
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.
    Barry, Jim
    The development of contract research organisations in Sweden: health care, privatisation and neo-liberalism2011In: New technology, work and employment, ISSN 0268-1072, E-ISSN 1468-005X, Vol. 26, no 3, p. 196-209Article in journal (Refereed)
    Abstract [en]

    This paper examines the role of Contract Research Organisations (CROs) in Swedish health care and pharmaceutical development. Before the recent rise of CROs - which are centrally placed between pharmaceutical companies, public sector health care organisations and test participants in an industry noted for its high financial turnover - recruitment of participants and management of clinical trials were undertaken by academic researchers. Things have changed. In the US, this new state of affairs has been argued to be the outcome of decreasing revenue for physicians and decreasing access to treatment for patients (Fisher 2009). This paper seeks to extend our understanding of the purpose and operation of CROs by reviewing existing literature (cf Mirowski and Van Horn 2005; Fisher 2009), comparing this with data on CROs in Sweden, and placing the study within its neo-liberal context marked as it is by notions of individualism, the politics of choice, self-responsibilisation, and risk. This will enable us explore the changes that CROs have brought to the interrelated practices and processes of risk reduction, prevention and health care in Sweden.

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