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  • 1.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Architect of Quality2004In: Quality progress, ISSN 0033-524X, Vol. 37, no 5, p. 96-Article in journal (Other (popular science, discussion, etc.))
  • 2.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Beyond reengineering: how the process-centered organization is changing our work and our lives1997In: Quality progress, ISSN 0033-524X, Vol. 30, no 5, p. 155-Article in journal (Other academic)
    Abstract [en]

    Beyond Reengineering: How the Process-Centered Organization Is Changing Our Work and Our Lives, Michael Hammer, Harper Business, 1996, 285 pp., is reviewed

  • 3.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Book review: Business process improvement workbook: Documentation, analysis, design, and management of business process improvement1998In: Quality progress, ISSN 0033-524X, Vol. 31, no 6, p. 110-Article, book review (Other academic)
    Abstract [en]

    A book review is presented of Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement by H. James Harrington, Erik K.C. Essling, and Harm Van Nimwegen.

  • 4.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Book review: Gemba Kaizen: the common-sense approach to business management1997In: Quality progress, ISSN 0033-524X, Vol. 30, no 11, p. 123-Article in journal (Other academic)
    Abstract [en]

    A book review of Gemba Kaizen: The Common-Sense Approach to Business Management by Masaaki Imai is presented.

  • 5.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Book review: Total quality management: strategies and techniques proven at today's most successful companies1999In: Quality progress, ISSN 0033-524X, Vol. 32, no 2, p. 104-105Article in journal (Other academic)
    Abstract [en]

    A book review of Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies, second edition, by Stephen George and Arnold Weimerskirch is presented

  • 6.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Breaking the constraints to world class performance1999In: Quality progress, ISSN 0033-524X, Vol. 32, no 6, p. 94-Article in journal (Other academic)
    Abstract [en]

    Breaking the Constraints to World-Class Performance by H. William Dettmer is reviewed

  • 7. Klefsjö, Bengt
    Business Performance Through Lean Six Sigma. Find More Like This2006In: Quality progress, ISSN 0033-524X, Vol. 39, no 5, p. 80-Article in journal (Other (popular science, discussion, etc.))
  • 8.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Business process improvement toolbox, second edition2008In: Quality progress, ISSN 0033-524X, Vol. 41, no 6Article, book review (Other academic)
    Abstract [en]

    The article reviews the book "Business Process Improvement Toolbox," second edition, by Bjørn Andersen

  • 9.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Creating a Kaizen culture: align the organization, achieve breakthrough results, and sustain the gains2014In: Quality progress, ISSN 0033-524X, Vol. 47, no 9, p. 60-61Article in journal (Other academic)
  • 10.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Henry Ford, Today and Tomorrow2004In: Quality progress, ISSN 0033-524X, Vol. 37, no 10, p. 97-Article, book review (Other (popular science, discussion, etc.))
  • 11.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    How to use control charts for healthcare2000In: Quality progress, ISSN 0033-524X, Vol. 33, no 5, p. 124-Article in journal (Other academic)
    Abstract [en]

    How to use control charts for healthcare by D. Lynn Kelly, ASQ Quality Press, 1999, 176 pp. is reviewed

  • 12.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Insight to performance excellence 2000: An inside look at the 2000 Baldrige Award criteria2001In: Quality progress, ISSN 0033-524X, Vol. 34, no 3, p. 118-Article in journal (Other academic)
    Abstract [en]

    Insight to Performance Excellence 2000: An Inside Look at the 2000 Baldrige Award Criteria, by Mark L. Blazey, is reviewed

  • 13. Klefsjö, Bengt
    Integrating ISO 14001 into a quality management system2003In: Quality progress, ISSN 0033-524X, Vol. 36, no 12, p. 96-Article in journal (Other (popular science, discussion, etc.))
  • 14.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Method for improving the quality of higher education based on the EFQM model2000In: Quality progress, ISSN 0033-524X, Vol. 33, no 12, p. 124-Article in journal (Other academic)
    Abstract [en]

    Method for improving the quality of higher education based on the EFQM model Edited by Everard van Kemenade and Maaike Becx, HBO Expert Group, Groningen, Netherlands, 1999, 88 pp. is reviewed

  • 15.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Oakland on Quality Management2005In: Quality progress, ISSN 0033-524X, Vol. 38, no 5, p. 96-Article, book review (Other (popular science, discussion, etc.))
    Abstract [en]

    Oakland on Quality Management John S. Oakland, Butterworth-Heinemann, 2004, 475 pp., $95 (book).Oakland on Quality Management is about how to manage in a total quality way and is structured around a model for quality management based on "four P's and three C's." It deals with improving performance through better planning and management of people and processes. This core needs to be surrounded by commitment to quality, communication of the quality message and recognition of the need to change the culture to create total quality.This extensively extended version of Oakland's Total Quality Management features major changes and new material on process management, quality management systems, HR management, performance measures, partnerships and resources, and innovation and learning.The total framework of the book emphasizes the leadership component and the importance of focusing on design. Many short illustrative case descriptions are included to reflect upon concepts and current understanding. Unfortunately, the terminology sometimes is unclear. For example, the concepts of quality and total quality as well as quality management and total quality management (TQM) are used more or less interchangeably.However, this is a good book overall based on a lot of experience for emphasizing TQM to directors and managers, students and teachers.

  • 16.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Quality1997In: Quality progress, ISSN 0033-524X, Vol. 30, no 8, p. 175-Article in journal (Other academic)
    Abstract [en]

    Quality, Donna C.S. Summers, PrenticeHall Inc., ,1997, 545 pp., is reviewed

  • 17.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Review: Building Successful Virtual Teams2005In: Quality progress, ISSN 0033-524X, Vol. 38, no 11, p. 88-Article in journal (Other (popular science, discussion, etc.))
    Abstract [en]

    Building Successful Virtual Teams by Francine Gignac, Artech House, 211 pp is reviewed

  • 18.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Review: Business Performance Through Lean Six Sigma2006In: Quality progress, ISSN 0033-524X, Vol. 39, no 5, p. 80-Article in journal (Other (popular science, discussion, etc.))
    Abstract [en]

    Business Performance Through Lean Six Sigma James T. Schutta, ASQ Quality Press, 2005, 336 pp., is reviewed

  • 19.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Review: Inside the Mind of Toyota2006In: Quality progress, ISSN 0033-524X, Vol. 39, no 9, p. 87-Article in journal (Other (popular science, discussion, etc.))
    Abstract [en]

    Inside the Mind of Toyota: Management Principles for Enduring Growth, by Satoshi Hino, is reviewed.

  • 20.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Review: The Six Sigma Performance Handbook2006In: Quality progress, ISSN 0033-524X, Vol. 39, no 7, p. 88-Article in journal (Other (popular science, discussion, etc.))
    Abstract [en]

    The Six Sigma Performance Handbook Praveen Gupta, McGraw-Hill, 2006, 512 pp is reviewed

  • 21. Klefsjö, Bengt
    Six Sigma and Related Studies2004In: Quality progress, ISSN 0033-524X, Vol. 37, no 8, p. 96-Article in journal (Other (popular science, discussion, etc.))
  • 22.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Six Sigma for leadership2001In: Quality progress, ISSN 0033-524X, Vol. 34, no 6, p. 94-Article, book review (Other academic)
    Abstract [en]

    The book Six Sigma for Leadership, by Greg Brue, is reviewed.

  • 23. Klefsjö, Bengt
    Statistical process adjustment for quality control2003In: Quality progress, ISSN 0033-524X, Vol. 36, no 9, p. 96-Article, book review (Other (popular science, discussion, etc.))
  • 24.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Statistical quality control: Using Excel1999In: Quality progress, ISSN 0033-524X, Vol. 32, no 11, p. 121-Article in journal (Other academic)
    Abstract [en]

    Statistical Quality Control: Using Excel by Steven M. Zimmerman and forgery Marjorie L. Icenogel is reviewed.

  • 25.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    The best on quality2001In: Quality progress, ISSN 0033-524X, Vol. 34, no 1, p. 152-Article, book review (Other academic)
    Abstract [en]

    The Best on Quality, Volume 11, M.N. Sinha, ed., ASQ Quality Press, 2000, 375 pp. is reviewed

  • 26.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    The FACE of Quality2004In: Quality progress, ISSN 0033-524X, Vol. 37, no 11, p. 17-Article in journal (Other (popular science, discussion, etc.))
  • 27. Klefsjö, Bengt
    The machine that changed the world2008In: Quality progress, ISSN 0033-524X, Vol. 41, no 3, p. 65-65Article in journal (Other academic)
1 - 27 of 27
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  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
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  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
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