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  • 1. Beheshti, Hooshang
    et al.
    Salehi-Sangari, Esmail
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    The benefits of e-business adoption: an empirical study of Swedish SMEs2007In: Service Business: An International Journal, ISSN 1862-8516, E-ISSN 1862-8508, Vol. 1, no 3, p. 233-245Article in journal (Refereed)
    Abstract [en]

    The global nature of business today and the advances in information and communications technologies have compelled corporations to employ emerging technologies in order to remain competitive. In recent years electronic business has been adopted by many corporations to improve operational efficiency, profitability, and to strengthen their competitive position. This study examines the impact of web-based e-business on the small and medium-size enterprises (SMEs) in Sweden. The analyses of data collected for this study provide valuable information to the executives of manufacturing and service SMEs. The findings show that the SMEs in the sample have benefited from e-business implementation in both operational and performance areas of their organization.

  • 2.
    Lindhult, Erik
    et al.
    School of Innovation, Design and Engineering, Mälardalen University, Sweden.
    Chirumalla, Koteshwar
    School of Innovation, Design and Engineering, Mälardalen University, Sweden.
    Oghazi, Pejvak
    Business Studies, School of Social Sciences, Södertörn University, Huddinge, Sweden. School of Business and Economics, Linnaeus University, Växjö, Sweden.
    Parida, Vinit
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering. Department of Management University of Vaasa, Vaasa, Finland.
    Value logics for service innovation: practice-driven implications for service-dominant logic2018In: Service Business: An International Journal, ISSN 1862-8516, E-ISSN 1862-8508, Vol. 12, no 3, p. 457-481Article in journal (Refereed)
    Abstract [en]

    Service-dominant logic (SDL) provides a conceptual understanding of and widens the view on value creation in service innovation for product-centric companies. However, empirical research linking SDL and service innovation is still limited albeit expanding. This study provides insights beyond existing discussions on product and service dimensions using the theoretical lens of the value logic perspective. More specifically, the purpose of this study is to examine how value can be understood, targeted, and created in the pursuit of service innovation by product-centric manufacturing companies. Building on a previous investigation of two multinational product-centric manufacturing companies, this paper identifies and develops a theoretical model to describe the space shift in service innovation with four different kinds of value logics, namely, product-based value logic, service-based value logic, virtual-based value logic, and systemic-based value logic. Using a digitalization-driven new service innovation, namely the My Control System, which is a web-based service delivery platform, this paper describes space shifts to enhance value through four value logics as efforts. Further, challenges associated with different value logics are described in terms of complexity traps and service gaps. The study also contributes to bridging the gap between SDL theory and practice by developing a midrange theoretical model for value creation as a specification and amendment to SDL that supports SDL-guided service innovation and servitization in practice.

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