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  • 1.
    Cox, Charles
    et al.
    Pennsylvania State University, USA.
    Wenngren, Johan
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Lugnet, Johan
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Ericson, Åsa
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Tendencies toward Problem-Setting and Problem-Solving: A Study of Operations Derived from Motivation Strategies2014In: International Journal of Technology, Knowledge and Society, ISSN 1832-3669, Vol. 10, no 2Article in journal (Refereed)
    Abstract [en]

    User-centered approaches are a key concern for firms’ innovation practices, while higher engineering education typically focuses on the technical problem-solving activities. Recently, engineering education has incorporated team assignments for students where they are encouraged to manage open-ended problems. Yet, many students’ conduct appears to be “business as usual” and they do not make an attempt to shift their views. Reasons for this behavior need to be investigated to inform the engineering curricula. The purpose in this paper is to demonstrate the impact of distinct orientations on an open-ended design challenge in order to highlight differences, which have implications for learning and education. This study applies familiar educational psychology concepts to the unfamiliar setting of design education, focusing on user needs and acknowledging students’ orientations as a possible basis for guiding and accommodating design operations. Engineering design students were divided into two groups based on their individual orientation—namely the mastery and performance oriented types. The homogeneous groups reinforced the individual strategies and the effects on their operations could be observed. The distinct orientations had an impact on the open-ended design challenge. Results indicate considerations for conflicts between solving and setting, which might affect the involvement of users and their needs as resources in early product development. This study addresses how individual orientations in homogeneous groups have an effect on user-centered design in open-ended design tasks. Highlighting differences contributes to understanding challenges in innovation activities. The study indicates that students need different guidance and coaching to match their orientations.

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  • 2.
    Ericson, Åsa
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Holmqvist, Johan
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Advanced engineering: How to sustain the ability for innovation operations2016In: Advanced Manufacturing and Automation V / [ed] Y. Wang; T. Yu; J.O. Strandhagen; K. Wang, Southhampton: WIT Press, 2016, p. 304-311Conference paper (Refereed)
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  • 3.
    Ericson, Åsa
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Holmqvist, Johan
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Developing innovation for change: Enablers for sustainability2015Report (Other academic)
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    FULLTEXT01
  • 4.
    Ericson, Åsa
    et al.
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Holmqvist, Johan
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Meeting sustainability challenges: soft systems thinking as an enabler for change2015In: The 20th International Conference on Engineering Design (ICED15): 27th-30th July 2015, Politecnico di Milano, Italy : proceedings of ICED15 / [ed] Christian Weber; Stephan Husung; Gaetano Gascini; Marco Cantamessa ; D. Marjanović, Glasgow: Design Research Society, 2015, Vol. 1 : Design for life, p. 209-216Conference paper (Refereed)
    Abstract [en]

    There are three dimensions of sustainability: environmental, economic, and social. One important task is to integrate them so as to identify how more sustainable paths can be identified, assessed, and decided upon. Previous research has identified systems thinking as a key to achieving this. The purpose of the paper is to build on these ideas and to propose an initial framework that demonstrates the potential of incorporating soft systems methodology and a theory of modalities, introducing aspects in addition to environmental, economic, and social ones. Moreover, theoretical exploration shows that understanding different predispositions, or worldviews, are vital to creating shared and purposeful actions. This paper expresses the intentions of a pre-study, and the ideas are far from mature; however, the importance of collaboration in shared and more sustainable actions is the basis for an industry-wide initiative called the Construction Climate Challenge (CCC).

  • 5.
    Ericson, Åsa
    et al.
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Holmqvist, Johan
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Johansson, Christian
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Wenngren, Johan
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    A quest for knowledge?2011Report (Other academic)
    Abstract [en]

    Today, a new knowledge economy and more service-based offerings are commonly mentioned as a challenge for manufacturing companies. This challenge addresses the companies’ knowledge base and the traditional engineering expertise areas. The report starts from an assumption that there are differences in how knowledge is managed, as well as differences in the intentions to why it is managed. Based on this assumption, the purpose in the report is two-folded. First, the purpose is to conceptualize different facets of knowledge within a framework of technical product development. Second, the purpose is that the report serves as a trigger for discussions and reflections on existing practices in industrial workshops. So, despite that the report does not provide the “right” answers to these questions; they still guide the work in our research:• What is actually managed in every-day engineering project work?• And, for what purposes?The work accounted for in the report comes from a literature review and our jointefforts in understanding the research area from a theoretical perspective. First general views on knowledge is presented, including its classification in different ways, compared to information and data, as well as its division into tacit and explicit knowledge, or practical skills and theoretical knowledge. Human factors, including how people search for information, is also presented. Then a more explicit focus on technical knowledge is presented, showing the shift from knowledge as an artefact to a social and personal perspective in recent years. This also encompasses discussing the capabilities and knowledge of an engineer. A contribution of this report is the conceptualization of different facets of engineering knowledge; especially the more social aspects of engineering knowledge have been highlighted.

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  • 6.
    Ericson, Åsa
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Holmqvist, Johan
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Wenngren, Johan
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Place innovation: using design thinking in live cases2016In: Proceedings of NordDesign 2016 / [ed] Boks, C; Sigurjonsson, J; Steinert, M; Vis, C; Wulvik, A, 2016, Vol. 2, p. 398-317Conference paper (Refereed)
    Abstract [en]

    The paper presents a study based on two views, i.e. innovation in teams of non-designers and live case interactions. This means that a diverse set of roles are involved in the innovation activities that originate from real regional situations. The application area relates to design and development of destinations, e.g. regions, tourism and attractive places. This study focuses on two main issues, namely (a) is it possible to make non-designers momentarily become design thinkers, and (b) is it possible to produce ideas and 'out-of-the-box' views in groups consisting of non-designers within a short timeframe? The purpose of this paper is thus to illustrate and explain these issues in order to contribute to a live case platform for collaborative innovation among society, trade and industry, and universities. The empirical data from four workshops, in total engaging 179 participants, shows that there are several challenges related to the efforts to transfer techniques and methods for design thinking and innovation into the heads and hands of non-designers. For example, trade and business can rarely allocate regular working hours for participatory design thinking, so they act based on traditional professional roles. Also, sessions turn into (unproductive) discussions if the participants are not firmly facilitated and encouraged. Bringing in live cases through the participation of mixed teams places additional requirements on innovation research in respect of implementation and packaging for practical uses.

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  • 7.
    Ericson, Åsa
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Holmqvist, Johan
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Wenngren, Johan
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Kaartinen, Heidi
    Centria Research & Development, Ylivieska.
    Solvang, Wei Deng
    Narvik University College, Industrial Engineering.
    SMEs’ challenges and needs in relation to innovation agendas and strategies2016In: 1st International Symposium on Small-scale Intelligent Manufacturing Systems (SIMS 2016: 21 – 24 June 2016, UiT – The Arctic University of Norway, Narvik, Norway, Piscataway, NJ: IEEE Communications Society, 2016, p. 13-7Conference paper (Refereed)
    Abstract [en]

    Regional research project are, as is also regional industry, highly need-based. That is, understanding the stakeholders' (or customers') real challenges and related needs is important. This study is based on interviews with SMEs in the Northern parts of Finland, Norway and Sweden, but also on available innovation agendas and strategies for each country. The differences among the companies in those regions bring forward distinct needs, while many experience similar challenges, for example low population density, long distances and a high dependency on basic industries. Innovation is identified as a key driver of regional growth and competitiveness. SMEs rarely employ the term innovation to describe their activities, but rather stress 'knowing the customer' as important. This indicates one of the challenges to implement innovation strategy as a driver for growth and competitiveness

  • 8.
    Ericson, Åsa
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Lugnet, Johan
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Editorial2019In: International Journal of Product Development, ISSN 1477-9056, E-ISSN 1741-8178, Vol. 23, no 4, p. 245-246Article in journal (Other academic)
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    Editorial
  • 9.
    Ericson, Åsa
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science. Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Lugnet, Johan
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science. Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Ek Styvén, Maria
    Luleå University of Technology, Department of Social Sciences, Technology and Arts, Business Administration and Industrial Engineering.
    Zobel, Thomas
    Luleå University of Technology, Department of Social Sciences, Technology and Arts, Business Administration and Industrial Engineering.
    Crisis: A Driver for Tourism Innovation and Service Design?2024In: Proceedings of International Design Conference: Design 2024, Dubrovnik: Faculty of Mechanical Engineering and Naval Architecture, 2024., Dubrovnik: The Design Society, 2024Conference paper (Refereed)
    Abstract [en]

    Tourism entrepreneurs adapted to regulations during COVID-19 by introducing creative solutions. The crisis was said to be a unique opportunity for innovating sustainable businesses. This study investigates crisis as a driver for innovation and its relevance to service design. Interviews with entrepreneurs are the empirical base that highlights that finetuning existing services is an established approach instead of innovative service design. Few expressed lessons were learned from the creative solutions made during the pandemic, suggesting that strategies for innovation need to be developed.

  • 10.
    Ericson, Åsa
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Lugnet, Johan
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Silawiang, H.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Eliasson, L.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Wenngren, Johan
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    User-Centred Co-Design in the Pandemic - A Reindeer Case2022In: Proceedings of the Design Society, Cambridges Institutes Press, 2022, Vol. 2, p. 171-180Conference paper (Refereed)
    Abstract [en]

    An innovative design process which has been conducted under the restrictions during the covid-19 pandemic is in focus in this study. Visits were banned so user-centred design activities were particularly challenged by the necessity to meet and work online. The purpose of the study is to present and reflect on how user-centred design was done under those conditions. The potential users, the reindeer herders, were merely contacted online, the user investigation were supported by for example using videos and storytelling. Also, the final concept is presented.

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  • 11.
    Ericson, Åsa
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Lugnet, Johan
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Solvang, Wei Deng
    Intelligent manufacturing and Logistics, UiT The Arctic University of Norway, Narvik, Norway .
    Kaartinen, Heidi
    Centria University of Applied Sciences, Research and Development, Ylivieska, Finland .
    Wenngren, Johan
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Challenges of Industry 4.0 in SME businesses2020In: 2020 3rd International Symposium on Small-scale Intelligent Manufacturing Systems (SIMS), IEEE, 2020Conference paper (Refereed)
    Abstract [en]

    This paper problematizes and discuss a change towards new business models in order to highlight some basic challenges of digital transformation needed for Industry 4.0. A particular effort is to discuss if SMEs may have sufficient means to capitalize on such a new paradigm. As an approach to enable problematization and discussion, the paper presents concepts and standpoints that are related to the fourth industrial revolution. For example, the idea of new business models is a concept taken for granted, and is not sufficiently contextualized into digital transformation and Industry 4.0. The discussion sheds some light on the benefit of SMEs' flexibility, while simultaneously it finds mindsets challenges related to change and transformation as critical.

  • 12.
    Ericson, Åsa
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Lugnet, Johan
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Wenngren, Johan
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Engineering design research methodologies in Product-Service Systems: when the complex gets tough2017In: The 21th International Conference on Engineering Design (ICED17): 21-25 August 2017, University of British Columbia, Vancouver, Canada : proceedings of ICED17 / [ed] Kim H.,Kokkolaras M.,Fadel G.,Van der Loos M.,Skec S.,Oehmen J.,Maier A.M.,Salustri F., The Design Society, 2017, Vol. 3, p. 351-258Conference paper (Refereed)
    Abstract [en]

    The research field of Product-Service Systems (PSS) emerged within the engineering design field to address sustainability and radically lower environmental impact from production and product use stages. PSS research has progressed insights of the industrial phenomena, but are often grounded in either product or service development, and the sustainability perspective had diminished over time. The deviation from what was intended might depend on research methodologies that do not meet the requirements of PSS multidisciplinary research. Some reflections of our research and craftsmanship are thus needed, which is also the purpose of this paper. PSS are used in the paper as a framework to highlight some of the facets of engineering design research activities. The paper suggests that multidisciplinary research has to manage different methodologies and different theories, this can be achieved if underlying assumptions are made transparent and if contradictions between those and the conclusions are discussed. Finally, the paper make an effort to encourage discussions about research methodologies to improve not only research but also implementation in industry.

  • 13.
    Ericson, Åsa
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Lugnet, Johan
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Wenngren, Johan
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Kaartinen, Heidi
    Centria university of applied sciences.
    Online innovation supports2018In: SIMS 2018: Symposium on Small-scale Intelligent Manufacturing Systems, New York: IEEE, 2018Conference paper (Refereed)
    Abstract [en]

    Starting from interactions with SMEs from a number of different areas, this short paper addresses the challenges of turning hands-on practice into an online supports tool for innovation. The SMEs are found in the North of Finland and the North of Sweden, thus already facing challenges related to the sparsely populated areas. Yet, digitalization and online support may become one way to bridge distances as well as filling knowledge gaps between different domains. Nevertheless, the suggestion to transform practical know-how into an online tool that can be globally accessed and used is non-trivial. Thus, problematizing such ideas could progress these efforts.

  • 14.
    Ericson, Åsa
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Lugnet, Johan
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Wenngren, Johan
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Kaartinen, Heidi
    Centria University of Applied Sciences .
    Pieskä, Sakari
    Centria University of Applied Sciences.
    Deng Solvang, Wei
    The Arctic University of Norway.
    Sziebig, Gabor
    The Arctic University of Norway.
    Innovations & industrial internet: research for regional growth and competitiveness2018In: SIMS 2018: Symposium on Small-scale Intelligent Manufacturing Systems, New York: IEEE, 2018Conference paper (Refereed)
    Abstract [en]

    Digitalization is a source for Industrial Internet, which solutions influence businesses and everyday life in many different ways. The digital transformation calls for understanding, not only about your customers, but also your whole organization. A digital business world opens up for seamless and borderless collaborations in product, service and production development, yet such a visionary future need both systematic and systemic changes in companies. As such open innovation approaches including participatory research studies could support regional growth and increase competitiveness among SMEs. This article describes how these issues have been managed in a transnational project for the Northern Nordics.

  • 15.
    Ericson, Åsa
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Lugnet, Johan
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Wenngren, Johan
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Puig Cortegoso, Mayte
    Spanien.
    Project: Developing Innovation for Change – Enablers for Sustainability2015Other (Other (popular science, discussion, etc.))
    Abstract [sv]

    De tre delarna i hållbarhetsperspektivet, dvs. ekologiska, ekonomiska och sociala, bör ses som en integrerad helhet, men det är också det som är utmaningen. Projektet söker undersöka och exemplifiera olika intressenters perspektiv och därmed den kunskapsbas de tar med sig in i en produktutvecklingsprocess. Projektet syftar till att demonstrera hur olika intressenters värden stödjer eller inte stödjer en hållbar utveckling.

  • 16.
    Ericson, Åsa
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Wenngren, Johan
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Holmqvist, Johan
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Hammarberg, Kristin
    Luleå University of Technology, External, LTU Business AB. Swedish ICT Interactive Institute, Piteå.
    The case of an innovation contest: Participatory design in a social context2016In: Proceedings of International Design Conference - Design 2016 / [ed] N. Bojcetic; D. Marjanovic; N. Pavkovic; M. Storga; S. Skec, Faculty of Mechanical Engineering and Naval Architecture , 2016, p. 967-974Conference paper (Refereed)
    Abstract [en]

    This paper presents measures for collaborative design in a social context. A number of challenges and implications are identified, and changes done to increase the innovativeness in the outcome are discussed and exemplified. The context is an innovation contest in which students, inhabitants, people in common and so on, freely signs up for participation. The competition's theme comes from a client, e.g. a company, organization or municipality. Besides a research approach originating from 2002, fourteen innovation competitions during 2014-2015 are the specific basis for the empirical data.

  • 17.
    Ericson, Åsa
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Wenngren, Johan
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Lugnet, Johan
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Project: Innovations & Industrial Internet2015Other (Other (popular science, discussion, etc.))
    Abstract [en]

    Interreg Nord

  • 18.
    Ericson, Åsa
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Wenngren, Johan
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Lugnet, Johan
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Project: Making Regional Manufacturing Globally Competitive and Innovative2015Other (Other (popular science, discussion, etc.))
    Abstract [sv]

    NPA – Target (Making Regional Manufacturing Globally Competitive and Innovative)This project will develop tools to enhance capacity of manufacturing companies in the NPA region to adapt and embrace new technologies and innovation. The toolbox developed will consist of subsets such as Digital manufacturing (robotics and simulation), New ideas and thinking (human centred and environmental thinking, competitiveness), Business models and modern Product innovation.

  • 19.
    Ericson, Åsa
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Wenngren, Johan
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Lugnet, Johan
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Kaartinen, Heidi
    Centria Research & Development.
    Pieskä, Sakari
    Centria Research & Development.
    Vähäsöyrinki, Jouni
    Centria Research & Development.
    Deng Solvang, Wei
    The arctic university of Norway.
    Sziebig, Gabor
    The arctic university of Norway.
    Yu, Hao
    The arctic university of Norway.
    Björk, Erlend
    The arctic university of Norway.
    Innovations & Industrial Internet2018Report (Other academic)
    Abstract [en]

    The Innovations and Industrial Internet project was formed with partners from Luleå University of Technology, Sweden, Centria University of Applied Sciences, Finland, and University of Tromsø, campus Narvik, Norway. The work has addressed an increase in small and medium sized enterprises’ competences of applying modern digital technology to benefit product- and service development in the region. Almost 40 companies have been keenly involved in the project’s activities, which have included, for example, case studies, demonstrations, workshops and seminars. The close academia and company collaborations has resulted in SMEs’ test and evaluation of new technologies, in turn leading to the implementation of new methods that were new to 16 of those companies.

    The project collaborations have resulted in 9 products and services that were new to the companies. A number of cross-border collaborations among companies and universities across the program region have been finalized, for example a case on 3D printing and boat production which involved all partners competences. The cross-border added value does not only encompass the open accessible milieu bringing all partners expertise together to benefit SMEs in the region, but it also identified and mitigated barriers between knowledge domains, like the ones occurring in value chain collaborations where digital solutions often dissolve some aspects of a problem while simultaneously cause new ones.

    The project has had a fairly good representation of females in leading positions since the project leader and one country’s leader are females, but also the female representation in activities has been good.

    The project has been nominated to the Regio Stars Award 2017.

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    fulltext
  • 20.
    Holmqvist, Johan
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Conversation in Engineering Teams - Turning experiences into actions2015Doctoral thesis, comprehensive summary (Other academic)
    Abstract [en]

    Companies working with product development in general, and the manufacturing industry in particular, act on the global market. The complexity of collaboration in such an environment has triggered this thesis. A user-centred approach is perceived as a key concern for companies’ innovation practices, whereas engineering teams and higher education typically focus mainly on technical problem-solving. In relation to this context, knowledge management has been recognised in the literature and practice as being undoubtedly beneficial for organisations. Knowledge is a competitive advantage to most organisations today, but it requires more attention to make it actionable. Typically, factual knowledge has a transparent management approach, whereas experience sharing is highly prioritised but not straightforward to manage. Experiences need to be extracted from activities, reflected on, and then re-contextualised if they are going to benefit another project. Indeed, the concept of knowledge-driven development incorporates experiences. It is difficult to manage experiences in technical projects, however, because both creation and use are embedded in daily work.The purpose for this research work is thus to investigate knowledge transfer in engineering teams to contribute to the improved capture and formalization of experiences. This thesis relies on empirical data gathered mainly from a manufacturing company working with transport systems and active in a business-to-business environment. The work evolved to focus on two types of projects between which experiences need to be shared. Also individuals’ personal orientation and roles in teams was examined in a student project setting.This thesis contributes to the description and analysis of experience sharing within and between teams in the given context and proposes an approach to support the reflection upon practice in knowledge projects. The importance of a continuous learning process is stressed, but so is also the capability of directed conversations. A demonstrator supporting such activities, called the experience compass, is developed and partly tested. In addition, the rationale of the demonstrator is presented. A set of question relates to the compass and those have been evaluated as a sound basis for experience sharing among company representatives.

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    FULLTEXT01
  • 21.
    Holmqvist, Johan
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    How to Make Value Out of Advanced Technology Projects: Supporting Experience Sharing2015In: Management Education, ISSN 2327-9273, Vol. 15, no 4Article in journal (Refereed)
    Abstract [en]

    Actionable knowledge is a competitive advantage to most organization today. Yet, it is difficult to manage knowledge in technical projects since both creation and use are embedded in the daily work. Experiences need to be extracted from activities, reflected on and then contextualised again if they are going to benefit another project. The purpose of this study is to investigate experiences sharing in early product development work and from that contribute to improved capture and formalization of experiences. The importance of a continuous learning process is stressed, but also the capability of directed knowledge conversations. A demonstrator supporting such activities has been developed and partly tested. Not only the outline of the demonstrator, called knowledge compass, but also the rationale are presented in this paper. The guiding questions that are included in the demonstrator have been evaluated as a sound base for experience sharing of company representatives.

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  • 22.
    Holmqvist, Johan
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Samordnad kommunikation: Att lyckas med distansarbete2014Other (Other academic)
    Abstract [sv]

    En rapport skapad för att på ett interaktivt sätt förmedla enkla tips för att hjälpa mindre organisationer och grupper som arbetar/vill arbeta på distans. Här presenteras även lämpliga verktyg för olika typer av samarbeten.

  • 23.
    Holmqvist, Johan
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    To communicate experiences: from one project to another2012Licentiate thesis, comprehensive summary (Other academic)
    Abstract [en]

    The industry trends related to Product-Service Systems (PSS)—namely, the integration of products and service aspects in early development to develop and sell a function—provide one way for companies to manage competition. A key component in providing total solutions and remaining competitive is to bring new technologies and products to the market as quickly as possible. One approach to achieve this is to make the best out of all facets of available knowledge, such as by taking advantage of experiences from previous projects to assist in existing development work.Experience is commonly categorized as tacit knowledge, which is understood without being openly expressed; as such, experience is not simply identified, captured, or formalized. Incorporating experience into the organizational knowledge base involves different approaches and methods than managing information. However, such instruments do not readily exist to aid in the transition of knowledge between projects. Despite this, experts recognise that many early decisions in product development rely on experience.Consequently, the purpose of this thesis is to explore how experience-based knowledge is communicated within and between projects in a cross-functional organization in order to provide support for project teams when sharing experiences as well as sustain a broader knowledge base in start-up projects. In this way, the time to market can be decreased.Empirical data were collected primarily in a manufacturing company working with transport systems and active in a business-to-business environment. The industrial data provide a description of the current situation, thereby enabling challenges to be highlighted. In addition, engineering students were part of an experiment in which individuals’ orientation was investigated to gain insights into how it affects knowledge sharing.The results indicate the importance of supporting the approaches for reflection in routine activities and communicating experiences both inside and outside the project, such as addressing different kinds of physical meetings and activities which enhance the possibility to introduce a more dynamic way of knowledge sharing. Furthermore, the personal motivation for what knowledge is shared and how it is shared is discussed. Here, the result indicates that goal-orientation/problem-solving and insight-orientation/problem-setting may provide guidance on the knowledge transfer between different projects.

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  • 24.
    Holmqvist, Johan
    et al.
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Ericson, Åsa
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    A white book approach as support for sharing experiences2013In: Proceedings of the 19th International Conference on Engineering Design (ICED13): Design for Harmonies : Human Behaviour in Design / [ed] Udo Lindemann ; Srinvasan Venkataraman; Yong Se Kim; Sang Won Lee; John Clarkson; Gaetano Cascini, Design Research Society, 2013, Vol. 6, p. 291-300Conference paper (Refereed)
    Abstract [en]

    Knowledge transfer is hard to manage in technical projects due to the fact that a lion part of the knowledge is based on experiences gained in daily work. The lessons learned depend on the individuals’ distinct perceptions of their experiences. This provides learning, but complicates sharing and the build up of an organizational knowledge base. One effort to capture and disseminate experiences is a white book approach. Simply, white books consists of written text stored in documents, which is used to both reflect upon a previous project and to learn for a new one. The purpose for this paper is to find out how experiences are perceived and formalized in technical projects. Two types of empirical data provide the basis, namely text analysis of white books and interviews with engineers. The result shows that there is an evident difference between what engineers write about their experiences and what they say about them. Implications for the white book approach as a mean for sharing experiences are discussed, for example since pre-knowledge and context for the experiences are lacking in the written text the author and the reader of the text are likely to interpret it differently.

  • 25.
    Holmqvist, Johan
    et al.
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Ericson, Åsa
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    How global teams share experiences: A study of cultural differences2014In: Proceedings of the the 13th International Design Conference, DESIGN 2014: May 19-22 2014, Dubrovnik, Croatia / [ed] Dorian Marjanović; Mario Štorga; Neven Pavković; Nenad Bojčetić, Zagreb: Design Research Society, 2014, p. 1561-1570Conference paper (Refereed)
  • 26.
    Holmqvist, Johan
    et al.
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Ericson, Åsa
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Knowledge sharing in product development: delimitations of a white paper approach2013In: Product-Service Integration for Sustainable Solutions: Proceedings of the 5th CIRP Conference on Industrial Product-Service Systems, Ruhr-Universität Bochum, Bochum, Germany, March 14th - 15th, 2013 / [ed] Horst Meier, Berlin: Springer Science+Business Media B.V., 2013, p. 447-457Conference paper (Refereed)
    Abstract [en]

    There is an on-going movement in manufacturing industry towards Product-Service Systems (PSS), which manifests the importance of making experience based knowledge organizationally available. In this paper a study of how white books is used and discussing any delimitations in transferring experiences is in focus. The paper builds on an empirical study in a manufacturing company, which has long ago implemented the white book approach and also has the vision of PSS development. It has been found that the format of a white book and the guidelines for authoring them could be a barrier for expressing individually gained experiences. Subsequently, does not support a knowledge transfer between projects having different aims, perspectives and knowledge domains.

  • 27.
    Holmqvist, Johan
    et al.
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Ericson, Åsa
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Wenngren, Johan
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Learning activities that improve the designers social skills2012In: Proceedings of the the 12th International Design Conference, DESIGN 2012: May 21-24 2012, Dubrovnik, Croatia, Design Research Society, 2012, p. 2056-2066Conference paper (Refereed)
    Abstract [en]

    ngineers have to develop their social skills due to being exposed to new types of problems and situations as a result of manufacturing companies' movement towards providing systematic solutions e.g., product-service systems. The authors assume that

  • 28.
    Holmqvist, Johan
    et al.
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Ericson, Åsa
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Wenngren, Johan
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Visualization of Problems in Experience Sharing2014In: Proceedings of NordDesign 2014: 10th biannual conference on design and development / [ed] Miko Laakso; Kalevi Ekman, NordDesign Conference , 2014Conference paper (Refereed)
    Abstract [en]

    The focus on knowledge management have since long been recognized in literature and undoubtedly benefited organizations. More recently companies claim themselves to be ‘knowledge-driven’. Indeed, the concept of knowledge-driven incorporates experiences. Typically, factual knowledge has a transparent management approach, while experience sharing is highly prioritized but not straightforward. This study addresses experience sharing and proposes a perspective to support reflection upon practice in innovation projects. The study builds on a longitudinal acquisition of empirical data obtained in a manufacturing company acting on a global market. In particular, early innovation projects have been a source for data collection. Interviews with knowledge workers, observations from daily work activities and reading internal documents provide the empirical material for the study. The study has resulted in a visualization of different kinds of issues concerning experience sharing. The visualization has been a base for highlighting industrial implications and proposing actions.

  • 29.
    Holmqvist, Johan
    et al.
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Wenngren, Johan
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Cox, Charles
    Pennsylvania State University.
    Ericson, Åsa
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Bergström, Mattias
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Setting up a research experiment: how does personal motivation affects problem setting?2011In: Research into Design: Supporting Sustainable Product Development / [ed] Amaresh Chakrabarti, Bangalore, India: Research Publishing Services, 2011Conference paper (Refereed)
    Abstract [en]

    Collaborative user oriented design activities are difficult experiences that need to be practiced. Doing so in a professional setting, but without prior experience, can and probably will jeopardize the whole project. So, it is important for design education to offer students the possibility to collaborate in student projects and to assign them to solve open-ended problems. However, it is of interest to find out how differing motivations for individuals affect their team’s ability to successfully meet user needs. This has been investigated in an experiment where students were categorised into two distinct models of design motivation. It was found that one of these models was more apt to manage user orientation in the design team. In this paper, the design of the experiment per se is outlined in order to invite more research within the area.

  • 30.
    Holmqvist, Johan
    et al.
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Wenngren, Johan
    Ericson, Åsa
    Johansson, Christian
    Thor, Peter
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Sharing expertise: Easier said than done2011In: Functional thinking for value creation: Proceedings of the 3rd CIRP International Conference on Industrial Product Service Systems, Technische Universität Braunschweig, Braunschweig, Germany, May 5th - 6th, 2011 / [ed] Jürgen Hesselbach; Christoph Herrmann, Berlin: Encyclopedia of Global Archaeology/Springer Verlag, 2011, p. 201-206Conference paper (Refereed)
    Abstract [en]

    Manufacturing industry is expressing an increased interest in knowledge management due to the extension towards aservice provision business model. However, the inclusion of softer service aspects indicates that the common view onknowledge management as a way to control and monitor a technical process have limitations. Sharing expertise is anadditional way of managing knowledge particularly with the intentions to make experience based knowledgeorganizational available. By studying product developers’ daily work, especially how they perceive that they apply andshare knowledge, we problematize knowledge activities in product-service development to discuss the establishedknowledge management activities. The paper suggests some considerations to support the development of aknowledge base for product-service design.

  • 31.
    Holmström, Anton
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Lugnet, Johan
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Ericson, Åsa
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Industry 4.0 Introduction in Critical Infrastructure: Information Security Reasoning in Practice2024In: The International Journal of Technology, Knowledge and Society, ISSN 1832-3669, Vol. 20, no 1, p. 1-15Article in journal (Refereed)
    Abstract [en]

    The article presents an empirical study of critical infrastructure service providers in consulting, energy, and mining. The study aims to investigate how such service providers perceive and explain information security and challenges in the context of an information technology-operational technology (IT-OT) interconnected environment, that is, Industry 4.0. The study is based on qualitative data from semi-structured interviews with informants holding three different types of positions at the organizations, that is, OT security advisor, business developer, and information security coordinator. The study indicatively concludes that role and responsibility significantly impact practitioners’ reasoning and standpoints. Similarly, security focuses, or prioritization, differs between IT and OT. In line with the literature, the findings indicate that mindsets or mental models need further attention. The article, thus, suggests three research directions to develop insight for expanding information security practices to encompass human and organizational challenges based on behaviors, roles, norms, and attitudes.

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  • 32.
    Lindqvist, Anna-Karin
    et al.
    Luleå University of Technology, Department of Health, Learning and Technology, Health, Medicine and Rehabilitation.
    Lugnet, Johan
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Niska, Anna
    Department of Infrastructure Maintenance, Swedish National Road and Transport Research Institute, VTI, 581 95, Linköping, Sweden.
    Rutberg, Stina
    Luleå University of Technology, Department of Health, Learning and Technology, Health, Medicine and Rehabilitation.
    One should really be more worried about too little physical activity than injuries while walking or cycling to school. Parents’ perception of risk concerning active school transportation.2023In: Journal of Transport and Health, ISSN 2214-1405, E-ISSN 2214-1405, Vol. 29, article id 101573Article in journal (Refereed)
    Abstract [en]

    Introduction

    Active school transportation (AST) can be a powerful strategy to promote physical activity and improve children's health. Parents' perceptions of traffic risks are an important factor in their decision concerning their child's transport mode to school and addressing discordances between the percieved risks and actual incidents might contribute to promote children's AST. This study adopted a game originally designed for the context of information security to resonate with the context of Swedish AST and the aim of the study was to describe parent's experience of playing the game.

    Methods

    A qualitative approach was chosen and data was collected using focus groups with 16 parents for totally 29 children aged 7–12. The collected data were analyzed using qualitative content analysis.

    Results

    The results formed one main theme “Playing promotes parents' awareness and consideration of active school transportation” and three subthemes; “Fast, fun, and functional; Experiences from playing the game” showing that the parents perceived the game to be fun, easy, and time efficient to play. “Then and now. Own childhood experience vs being a parent” showing that parents' perception of risk can sometimes be barriers to their children's opportunity to use AST. “Personal perceptions vs statistical risk” showing that playing the game addressed the discordance between the parents' perceived risks and actual incidents, as well as promoted parents' awareness and consideration of AST.

    Conclusions

    Including an intervention component such as a game for parents and using schools as the arena for implementing projects promoting AST to improve children's physical activity levels, might be a fruitful avenue.

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  • 33.
    Lugnet, Johan
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science. Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Ericson, Åsa
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science. Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Lärande i förändring: den digitala undervisningsmiljöns utmaningar och potential2024In: NU2024 - Högre utbildning i och för förändring, SUHF:s nationella högskolepedagogiska konferens, Umeå, Juni 17 – 19, 2024, Umeå, 2024Conference paper (Refereed)
    Abstract [sv]

    High-Order Thinking Skills, HOTS, dvs. analys, syntes och utveckling (Anderson & Krathwohl, 2001), är centralt i aktivt lärande. Aktivt lärande har fokus på att engagera studenterna i sina lärprocesser snarare än att de ska vara mottagare av information (Bonwell & Eison, 1991). Interaktioner mellan studenter är ett effektivt verktyg för att gynna individuell och personlig utveckling (Crouch & Mazur, 2001). Humankapital, dvs. individers kunnande, egenskaper och fallenhet att lära av och lära på nytt, är numera pga. samhällets omvandling en eftersökt kompetens (Henning, Jakobsson & Johannesson, 2019).

    Undervisning som sker i lärosalar som är anpassade för aktivt lärande och som görs med matchande pedagogik visar att den fysiska miljön har en positiv inverkan på lärprocesserna (Kepez & Üst, 2022). Fortfarande sker undervisning oftare i traditionella fysiska miljöer, dvs. kateder, bänkar eller hörsalar, där eventuell ommöblering görs så gott det går för att stödja aktivt lärande. Antalet variationer i en sådan fysisk miljö är väldigt begränsade, medan valet mellan olika läromiljöer med hjälp av digitala verktyg är oerhört många fler. Det har dock visat sig att det är idén att replikera traditionell lärmiljö som begränsar (inter)aktivt lärande (Salmon, 2013).

    Pandemin gjorde att vi lärare tvingades ta ett stort och snabbt kliv in digital undervisning som vi inte var förberedda för. En undersökning från våren 2020 när distansundervisning pågått några månader visade att studenterna upplevde sämre välbefinnande, att studieprestation och kvalitén i undervisningen blev sämre, samt att en digital studiemiljö var mentalt krävande (SFS, 2020). Videokonferensverktyg såsom Zoom och Teams blev praktiska för fortsatt undervisning, men tillgodoser inte behovet av samverkan mellan deltagarna. Märkligt nog då sådana sociala digitala verktyg sägs överbrygga distans och stödja interaktion.

    Vi har under mer än ett decennium studerat olika typer av undervisningsmiljöer, både fysiska och digitala, och dess koppling till aktivt lärande i program och kurser för ingenjörer, informationssystem, samt inom informationssäkerhet. Syftet med vårt bidrag är att dela med oss av våra erfarenheter att av olika digitala verktyg för aktivt lärande i distans- och hybridkurser.  Det finns utmaningar i verktygen i sig, dvs. finns ingen universallösning och att kombinationer av olika verktyg måste göras. Det finns också utmaningar i lärarens roll som facilitator för aktivt lärande som i sin tur ställer krav på hur lektioner designas.

  • 34.
    Lugnet, Johan
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Ericson, Åsa
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Scenarios as a Tool for Professional Training in Information Security Dialogues2022In: International Journal of Technology, Knowledge and Society, ISSN 1832-3669, Vol. 18, no 2, p. 65-77Article in journal (Refereed)
    Abstract [en]

    This article presents scenarios designed to support abstract and reflective thinking necessary to inculcate information security awareness among IT service designers. Data for the study was obtained in empirical interventions and through an action research approach in cooperation with an IT company. The findings highlight the need for training that, in combination with traditional contents, also integrates organizational, business, and social aspects into information security awareness. Rethinking a strategy for training to be grounded in scenarios from day-to-day business activities is one implication of the study; another is the suggestion to frame the scenarios as dilemmas, that is, problematic and realistic situations having multiple solutions depending on interpretations and perspectives, and a final conclusion is the importance of enabling structured in-depth dialogues among employees.

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  • 35.
    Lugnet, Johan
    et al.
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Ericson, Åsa
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Johansson, Christian
    Larsson, Tobias
    Project: Fuel Efficient Transmission Technology Concepts: Design Methodology2010Other (Other (popular science, discussion, etc.))
    Abstract [en]

    The need to reduce our consumption of fossil fuels is a major factor influencing governments and industry and decisions being made for future investments. In this vein, Volvo Construction Equipment AB has identified a new transmission technology which has been shown to offer a substantial saving in fuel consumption. The aim of this proposed project is to provide support towards achieving the objective of bringing this new transmission technology to the market as quickly as possible.

  • 36.
    Lugnet, Johan
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science. Luleå University of Technology, Centre for Critical Infrastructure and Societal Security.
    Ericson, Åsa
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science. Luleå University of Technology, Centre for Critical Infrastructure and Societal Security.
    Jämsä, Joni
    Centria University of Applied Sciences.
    Organizational Information Security - In digitalized work2022Other (Other (popular science, discussion, etc.))
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  • 37.
    Lugnet, Johan
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Ericson, Åsa
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems. Department of Industrial Engineering, UiT The Arctic University of Norway, NO-8514 Narvik, Norway.
    Larsson, Andreas
    Department of Mechanical Engineering, Blekinge Institute of Technology, SE-37179 Karlskrona, Sweden.
    Realization of Agile Methods in Established Processes: Challenges and Barriers2021In: Applied Sciences, E-ISSN 2076-3417, Vol. 11, no 5, article id 2043Article in journal (Refereed)
    Abstract [en]

    This paper presents an explorative study and the results of 17 interviews with informants from different companies. Its purpose is to identify the challenges associated with implementing agile methods along with the established procedures for early design. The study exemplifies project leaders’ experiences and implementation efforts. As leaders of design projects, they have proposed the use of a new method that involves teams engaging in testing and evaluation, which aids in the understanding and introduction of change initiatives. The challenges that are identified are as follows: (1) a lack of approval not only from top managers but also from critical peers; (2) an unprepared organization that did not allow teamwork; and (3) a lack of specific company success factors to support new methods.

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  • 38.
    Lugnet, Johan
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Ericson, Åsa
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Larsson, Tobias
    Department of Mechanical Engineering, Blekinge Institute of Technology, SE-37179 Karlskrona, Sweden.
    Design of Product–Service Systems: Toward an Updated Discourse2020In: Systems, ISSN 2079-8954, Vol. 8, no 4, article id 45Article in journal (Refereed)
    Abstract [en]

    The engineering rationale, composed of established logic for the design and development of products, has been confronted by a shift to a circular economy. Digitalization (e.g., Industry 4.0) enables transformation, but it also increases relational complexities in scope and number. In Product–Service Systems (PSSs), the combination of manufactured goods and services should be delivered in new business models based on value-adding digital assistance. From a systems science view, such combinations cannot be managed by the same approach as if they were one uniform system; rather, it is an interdependent mix of technical, social, and digital designs. This paper initializes an updated conceptual discourse on PSSs and provides a reflection on the expected challenges in the transformation from linear to circular models. For example, the role of systems thinking to guide early design stages is discussed and the importance of processes for creating shared visions at different systems levels is suggested to be addressed in future research. The intention is to formulate thoughts about radical cognitive changes in order to realize the PSS paradigm.

  • 39.
    Lugnet, Johan
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Ericson, Åsa
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Lundgren, Martin
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Wenngren, Johan
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    On the design of playful training material for information security awareness2020In: Proceedings of The Sixth International Conference on Design Creativity: 26-28 August 2020 University of Oulu, Finland / [ed] Jean-François Boujut , Gaetano Cascini, Saeema Ahmed-Kristensen, Georgi V. Georgiev, Netta Iivari, The Design Society , 2020, p. 239-246Conference paper (Refereed)
    Abstract [en]

    This paper presents the rationale for the design of a card deck game sustaining information security training. The efforts have followed design thinking, been inspired by an approach for problem-based learning, and used gamification. The card deck game primarily aims to support entrepreneurs in small and medium-sized manufacturing companies, heading towards the introduction of digital services, yet is also useful for anyone to practice risk awareness. Information security, here in short representing the efforts to protect information and mitigate risks to uphold confidentiality, integrity and availability, is by SMEs often seen as a technical problem, but is depending on human behaviour. Literature on security training, emphasises the relevance of interpersonal dialogues and reflection, such reflection is not supported by traditional education, as for instance reading theory and answering questions. The application of gamification has shown to increase awareness, where the play becomes an eye-opener to progress focused dialogues and learning.

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  • 40.
    Lugnet, Johan
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Ericson, Åsa
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Wenngren, Johan
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Hinder och möjligheter i en digital undervisningsmiljö2022In: Bidrag från 8:e Utvecklingskonferensen för Sveriges ingenjörsutbildningar / [ed] Helena Håkansson, Karlstads universitet, 2022, p. 62-65Conference paper (Refereed)
    Abstract [sv]

    Ingenjörens kompetenser beskrivs traditionellt som tekniskt orienterade. Eftersom industrin i dag är i en omvandling, mycket pga. klimatkrisen, men även pga. digitaliseringen, blir samverkan och innovation i kombination med tekniska baskunskaper ett uttryckt behov att tillgodose i ingenjörsutbildningar. Sådan mellanmänsklig och mer abstrakt kompetens blir central för arbete i tvärfunktionella utvecklingsteam, men även för utveckling av allt mer tjänsteinriktade produkter. Studenters olika preferenser för hur de tar sig an öppna problem är en utmaning för varje lärare i campusundervisningen, men blir allt mer utmanande att hantera i distansutbildningen. I det här bidraget reflekterar vi över våra erfarenheter från utbildning av ingenjörer inom innovativ produktdesign, tillsammans med erfarenheter från utveckling och genomförande av distans- och hybridkurser. Syftet är att dela med oss av våra erfarenheter hur studenter tar sig an en öppen frågeställning, dvs. verklighetsbaserade problem. Med bidraget vill vi inspirera till samtal om distansundervisningens hinder och möjligheter specifikt för moment som kräver att studenten reflekterar på ett annorlunda sätt.

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  • 41.
    Lugnet, Johan
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Ericson, Åsa
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Wenngren, Johan
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Innovation supports for small-scale development in rural regions: a create, build, test and learn approach2020In: International Journal of Product Development, ISSN 1477-9056, E-ISSN 1741-8178, Vol. 24, no 1, p. 30-42Article in journal (Refereed)
    Abstract [en]

    Small and medium sized firms’ businesses in rural regions typically address a home market and the delivery of niched products. This makes them exposed to business downturns, innovation is thus one way to survive and prosper. Small-scale product development is typically very hands-on, a sort of trial and error process. This experimental way is in favour for the implementation of innovation processes, but one challenge is the limited resources that firms can, or are willing to, spend on innovative work. A challenge is that procedures for organisational learning are lacking in the straightforward approach. The article describes the background and rationale for supporting small-scale manufacturing by introducing a support toolbox for early product development work. The support toolbox’s rationale is built upon learning cycles and communicative prototyping which may enhance innovation process capabilities.

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  • 42.
    Lugnet, Johan
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Wenngren, Johan
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Ericson, Åsa
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Addressing team based innovation for small firms: Create, Build, Test & Learn2018In: Proceedings of International Design Conference: Design 2018, Dubrovnik: Faculty of Mechanical Engineering and Naval Architecture , 2018, p. 849-856Conference paper (Refereed)
    Abstract [en]

    The Create-Build-Test-Learn supports toolbox for engineering concept development motivates not only experimentation, but also instils design thinking in teams. By offering tools and methods for reconstruction of the design challenge, the approach prevents teams to jump into a solution too quickly. When using prototyping as a team resource, reframing of the problem becomes part of the process, ensuring that efforts are put on solving the right problem. The article describes the contents of the toolbox as well as exemplifies how to use it. CBTL has been designed in particular to support SMEs.

  • 43.
    Moore, John
    et al.
    South West College, Omagh, UK.
    Loughran, Anne
    South West College, Omagh, UK.
    McCusker, Edel
    South West College, Omagh, UK.
    Solvang, Wei Deng
    UiT-The Arctic University of Norway, Narvik, Norway.
    Sziebig, Gabor
    UiT-The Arctic University of Norway, Narvik, Norway.
    Yu, Hao
    UiT-The Arctic University of Norway, Narvik, Norway.
    Ericson, Åsa
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Holmqvist, Johan
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Wenngren, Johan
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Pieska, Sakari
    Centria University of Applied Sciences, Kokkola, Finland.
    Vahasoyrinki, Juoni
    Centria University of Applied Sciences, Kokkola, Finland.
    Kaartinen, Heidi
    Centria University of Applied Sciences, Kokkola, Finland.
    Developing a Toolbox of supports for small and medium sized manufacturing companies2016In: 2016 International Symposium on Small-scale Intelligent Manufacturing Systems (SIMS), New york: IEEE, 2016, p. 101-104Conference paper (Refereed)
    Abstract [en]

    TARGET is a collaborative project involving a partnership of universities and institutes of higher education in UK, Ireland, Norway, Finland and Sweden. The project will develop tools to enhance capacity in regional manufacturing companies to adapt and embrace new technologies and innovation. This is to be done in collaboration with small/medium sized manufacturing engineering companies - developing, applying and piloting the tools through individual companies' processes. The Toolbox developed will consist of subsets such as Digital manufacturing (robotics and simulation), New Ideas and Thinking (human centred and environmental thinking, competitiveness), Business Models and modern Product Innovation. On completion of the Project, the Toolbox of supports will be made available for use through open access to manufacturing companies. The initial project phase with development of a Toolbox suitable for use in all the project partners' regions is presented.

  • 44.
    Wenngren, Johan
    et al.
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Ericson, Åsa
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Holmqvist, Johan
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Framing and reframing: the emergence of design constraints2014Conference paper (Refereed)
    Abstract [en]

    Open-ended problems provides a window for innovations, but understanding the actual problem is challenging. Typically, teams might settle on their first impression as the design problem. Such an approach usually ends up in, not a bad solution, but in a solution that might not solve the right problem. Radical innovation literature suggests that teams should challenge their perspective of the problem, e.g. frame and reframe it, before solving it. This paper presents a study of how framing and reframing contributes to determining the constraints of two different types of design problems. A project course provides the particular data for the study, the result indicate that technological oriented problems needs support that forces the team to diverge from their initial design vision and that radical oriented problems needs support that encourage deliberation in the team. In conclusion support is required to be flexible, in open-ended design tasks, to fit its purpose.

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  • 45.
    Wenngren, Johan
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Lundgren, Martin
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Ericson, Åsa
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Lugnet, Johan
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Distributed ledger technologies building trust in value chains?2020In: 2020 3rd International Symposium on Small-scale Intelligent Manufacturing Systems(SIMS), IEEE, 2020Conference paper (Refereed)
    Abstract [en]

    Business models focused on the design and development of value propositions consisting of a mix of products and services have in recent years become more common among companies. Problems related to trust issues have although led to that companies have difficulties to fully implement these new business models. This paper demonstrates and discuss how distributed ledgers, for example blockchains, can support trust and collaboration among decentralized actors in a value chain network. A demonstrator has been developed and show that decentralization of value chains is possible within certain frames.

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