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  • 1. Andersson, Sven
    Framing radical innovation: Mapping individuals frames of references in radical innovation2005Ingår i: NFF 2005: The 18th Scandinavian Academy of Management Meeting, Aarhus: Aarhus School of Business , 2005Konferensbidrag (Refereegranskat)
  • 2. Andersson, Sven
    Product innovation processes: conceptual and methodological considerations2007Licentiatavhandling, sammanläggning (Övrigt vetenskapligt)
    Abstract [en]

    This thesis addresses the social dimension of individuals engaging in the product innovation process in order to develop and choose techniques for knowledge creation about the social evolvement of a product innovation. The social dimensions of product innovation processes are particular interesting, since many firms today organize their processes by combining individuals from different functions and knowledge areas. The main argument is that decreasing the product's time to market saves costs through divergent perspectives of the product innovation early in the product innovation process; thus, understanding the social dimension may contribute to improving a firm's product innovation process. This is addressed by (1) developing a conceptual model of the product innovation process in respect to the dynamic interplay between individuals in terms of social and cognitive dimensions; (2) formulating a research plan for a significant test of the model; (3) empirically testing a significant part of the research plan on one individual participating in a product innovation process; and (4) developing a research plan based on this test. In this study, development of the conceptual model is based on a literature review. The significant test and the formulation of a research plan are based on the repertory grid technique, social network analysis, and alter-ego network analysis in order to understand if these techniques could be applied to the central concepts, which are, frame of reference, thought, action, interaction, and structures. The significant test indicated a complex relationship between the central concepts, which implies a need for researchers to combine techniques and to participate within the process.

  • 3.
    Andersson, Sven
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    The fuzzy front end of product innovation processes: the influence of uncertainty, equivocality, and dissonance in social processes of evolving product concepts2010Doktorsavhandling, sammanläggning (Övrigt vetenskapligt)
    Abstract [en]

    Developing new products is essential for the long-term survival of companies. The fuzzy front end (FFE) is the first phase in the product innovation process and is considered an important determinant for successful product innovation. This thesis addresses the social process in which individuals evolve a product concept in the fuzzy front end. In the FFE individuals must evolve a clear view of 'customer', 'competitor', 'resource' and 'technical solution' aspects regarding the product concept before a go/no-go decision is made and the product concept proceeds to implementation in the development phase. The clearness required regarding these four aspects is acquired through the social process, where individuals think, act, and interact in relation to ‘the self' and significant others. The social process in FFEs is addressed through three research questions. The first general research question is; (1) how do product concepts evolve through the social process in success and failure FFEs? From the general research questions, two specific research questions are addressed: (2) how do uncertainty, equivocality and dissonance influence the social process when evolving a product concept in the FFE? And (3) how do individuals cope with uncertainty, equivocality and dissonance when evolving a product concept in the FFE? To answer the research questions, data have been collected using the repertory grid technique, the techniques for analyzing social networks and alter-ego networks, and narratives. The data collected derives from four companies which were selected to maximize differences in terms of technologies between companies and thus, differences in the FFEs. Within the four companies 32 fuzzy front ends of product innovation processes have been studied, and one success and one failure FFEs are described for each company. In total, 22 respondents were interviewed regarding 23 successful and 9 failure projects. The data have been analyzed on both the individual and group level. The analyses involved repertory grid analysis in order to identify how individuals construct uncertainty, equivocality and dissonance in their frames of reference. The repertory grid analyses also provide information about relations in the social process regarding thoughts and interactions in success and failure FFEs and distinctive thought patterns, i.e. homogeneity on the group level. The analyses of narratives provide pictures and information about the FFEs and how individuals addressed uncertainty, equivocality and dissonance. The main findings are that (1) dissonance is a central concept to address in the fuzzy front end in order to understand how clearness of a product concept evolves, and (2) the identification of relations between thought, action, and interaction on the one hand and uncertainty, equivocality, and dissonance on the other, which helps us understand the differences between uncertainty, equivocality and dissonance. Lastly, the findings (3) show that differences exist in the social process based on the type of technology characterizing daily production in the companies.

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