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  • 1. Alm, Håkan
    et al.
    Danielsson, Mats
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.
    Lingvistisk analys av säkerhetssamtal inom Banverket2007Report (Other academic)
    Abstract [en]

    The purpose of this study was to investigate possible risk factors related to the quality of spoken communication between train drivers and train dispatchers at Banverket (Swedish Rail Administration). In a first stage 1422 recorded and transcribed dialogues were subject to an exploratory linguistic analysis. In a second stage 200 dialogues were sampled and made subject to a detailed analysis in terms of communication error types. Results showed an overall low frequency of communication errors. Errors actually observed were mainly related to deficiencies in identification and designation.

  • 2.
    Alm, Håkan
    et al.
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.
    Gärling, Anita
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.
    Bonnevier, Sara Sällström
    Luleå University of Technology.
    Danielsson, Mats
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.
    How to increase safety in complex systems: an ongoing project2012In: Work: A journal of Prevention, Assesment and rehabilitation, ISSN 1051-9815, E-ISSN 1875-9270, Vol. 41, no Suppl. 1, p. 3234-3237Article in journal (Refereed)
    Abstract [en]

    The aim of this paper is to describe an ongoing project with the aim of improving safety in an organization working with maintenance and development of the railway infrastructure in Sweden. The first sub goal was to investigate the Genta method, with 62 employees resulted in a description of these latent errors in the organization.eral Failure Types in the organization. Seminars and interviews, based on the Tripod Del Recommendations for an improvement toward a safety culture was suggested, action plans were formulated and, in some cases, implemented. A follow up study is planned in a two year perspective

  • 3.
    Danielsson, Mats
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.
    Beslutsproblem i räddningsledning1998In: Arbete, människa, miljö och Nordisk ergonomi, ISSN 1402-859X, no 3, p. 186-190Article in journal (Other academic)
  • 4.
    Danielsson, Mats
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.
    Decision making in emergency management2002Licentiate thesis, comprehensive summary (Other academic)
    Abstract [en]

    The thesis is based on two studies conducted on behalf of the Swedish Emergency Services Agency. One study focused on the problems associated with selection and training of future emergency directors in Sweden. The other study surveyed the emergency directors’ needs for decision support systems in major accidents. It was found that the demands on the person acting as an emergency director are severe. The leadership behaviour required in emergency management is quite different from that of the official in ordinary work settings. An emergency director is exposed to many stressors, such as information overload, time stress and especially during the initial stage of a major operation, an accumulation of subtasks. Decision-making is at the centre of emergency directors´tasks and competence, but the nature of decisions differ between minor and major operations. Decision-making in major operations imply distributed decision-making, DDM, in that decisions are distributed among many actors of which no single individual has complete knowledge of the current situation. Interview data confirmed some findings of previous DDM laboratory research. Perceived stressors are mainly associated to the initial phase of an operation. Information needs differ according to the decision-maker’s position in the distributed system. The key problems identified in both studies concern differences in skills and decision style required in major operations as opposed to minor operations. Few people have substantial experiences of acting in major operations. By relating data obtained in the studies to contemporary theoretical frameworks in decision-making research this thesis aims to propose a viable approach for addressing these problems.It is argued that the psychological dimension of the emergency director has to be considered as well as the contextual demands. An ecological approach is discussed that takes both the psychological processes and the task characteristics into account.

  • 5.
    Danielsson, Mats
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.
    Den mänskliga faktorn och säkerhetsfrågor2005In: Bygg & Teknik, ISSN 0281-658X, no 6, p. 22-23Article in journal (Other (popular science, discussion, etc.))
  • 6.
    Danielsson, Mats
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.
    Fenomenografins problem1992Report (Other academic)
  • 7.
    Danielsson, Mats
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.
    Repertory grid technique: a method for capturing mental models1991Report (Other academic)
  • 8.
    Danielsson, Mats
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.
    Räddningsledare vid större olyckor: kvalifikationskrav, urval och utbildning1998In: Arbete, människa, miljö och Nordisk ergonomi, ISSN 1402-859X, no 1, p. 56-60Article in journal (Other academic)
  • 9.
    Danielsson, Mats
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.
    Teknisk psykologi2001Book (Other (popular science, discussion, etc.))
  • 10.
    Danielsson, Mats
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.
    The congnitive structure of decision making tasks in major versus minor emergency responses1998In: Global ergonomics: proceedings of the Ergonomics Conference, Cape Town, South Africa, 9-11 September 1998 / [ed] Pat A. Scott; R.S. Bridger; Jack Charteris, Elsevier, 1998, p. 627-632Conference paper (Refereed)
  • 11.
    Danielsson, Mats
    et al.
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.
    Alm, Håkan
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.
    Usability and decision support systems in emergency management2012In: Work: A journal of Prevention, Assesment and rehabilitation, ISSN 1051-9815, E-ISSN 1875-9270, Vol. 41, no Suppl. 1, p. 3455-3458Article in journal (Refereed)
    Abstract [en]

    The actors in charge of an emergency response are confronted with severe difficulties in coordination and decision making, especially in major accidents. To facilitate coordination, various decision support systems (DSS) integrated in communication systems have been developed. However, many DSS in the rescue service organizations are afflicted with under-use and other usability problems. Drawing on both a literature review and an analysis of recently obtained survey data from rescue personnel concerning usability of common communication system in Swedish emergency organizations, this paper addresses the issue of usability of DSS. It is concluded that the impetus for developing DSS in many cases has been the technological possibilities per se, not taking the decision makers task structure and contextual factors into account. It is argued that priority should be given to functions that provide a visual overview of the event and facilitate storing of the series of decisions made during the response

  • 12.
    Danielsson, Mats
    et al.
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.
    Jönsson, Lars
    Luleå tekniska universitet.
    Ohlsson, Kjell
    Luleå tekniska universitet.
    Kvalifikationskrav för räddningsledare vid större insatser: en förstudie1995Report (Other academic)
  • 13.
    Danielsson, Mats
    et al.
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.
    Ohlsson, Kjell
    Luleå tekniska universitet.
    Decision making in emergency management: a survey study1999In: International Journal of Cognitive Ergonomics, ISSN 1088-6362, E-ISSN 1532-7566, Vol. 3, no 2, p. 91-99Article in journal (Refereed)
    Abstract [en]

    Surveyed 89 fire chiefs (aged 33-62 yrs) about their own accounts of factors affecting the difficulty level of decision making during major emergencies. The purpose of the survey was to uncover the needs and necessary conditions for implementation of decision support systems that would enhance emergency operation performance. Interview data revealed that setting priorities in lifesaving operations and evacuations, and whether to adopt an offensive or defensive fire fighting strategy were perceived as the most difficult types of decision tasks. Perceived stressors related to lack of information during the initial phase of an emergency response. Emergency management, being a control task, is analyzed within the framework of distributed dynamic decision making. Information needs differ according to the decision-maker's position in the distributed system. A model for evaluation of information transmitted to the emergency management system is proposed

  • 14.
    Danielsson, Mats
    et al.
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.
    Ohlsson, Kjell
    Luleå tekniska universitet.
    Models of decision making in emergency management1997In: Engineering psychology and cognitive ergonomics / [ed] Don Harris, Aldershot: Ashgate Publishing , 1997, Vol. 2 : Job design and product design, p. 39-45Conference paper (Refereed)
  • 15.
    Danielsson, Mats
    et al.
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.
    Ohlsson, Kjell
    Luleå tekniska universitet.
    Quality demands on rescue commanders and tactical staffs in major emergency responses1997In: Care for the future: Proceedings of the Fifth Southeast Asian Ergonomics Society Conference on Human Factors, Kuala Lumpu / [ed] Halimahtun Khalid, Kuala Lumpur: IEA press , 1997, p. 371-375Conference paper (Refereed)
  • 16.
    Danielsson, Mats
    et al.
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.
    Ohlsson, Kjell
    Luleå tekniska universitet.
    Quality demands on rescue commanders in catasrophic situation1996In: Human factors in organizational design and management - V: proceedings of the Fifth International Symposium on Human Factors in Organizational Design and Management held in Breckenridge, Co., U.S.A., July 31-August 3, 1996 / [ed] Ogden Brown Jr.; Hal W. Hendrick, Amsterdam: Elsevier, 1996, p. 249-254Conference paper (Refereed)
  • 17.
    Danielsson, Mats
    et al.
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.
    Ohlsson, Kjell
    Luleå tekniska universitet.
    Mattsson, Carina
    Luleå tekniska universitet.
    Wiberg, Erik
    Luleå tekniska universitet.
    Beslutsstöd vid räddningsledning: en intervjustudie1994Report (Other academic)
  • 18.
    Danielsson, Mats
    et al.
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.
    Stubbs, Johathan
    Organisational Accidents, Safety Programs and Management Participation: Some Notes on the Literature2000In: Proceedings of the joint conference of APCHI 2000 (4th Asia Pacific Conference on Human Computer Interaction, ASEAN Ergonomics 2000 (6th S.E. Asian Ergonomics Society Conference): 27th November to 1st December, Singapore / [ed] Kee Yong Lim, Elsevier, 2000, p. 345-350Conference paper (Refereed)
    Abstract [en]

    Literature on safety, organisational accidents and accident prevention was surveyed. It was found that a wide range of systems, methods and strategies are effective in the prevention of accidents and disasters. The variable that the majority of researchers identified as critical is day-to-day involvement of management in safety. It is argued that education of future managers is necessary for integrating human factors and safety concepts with mainstream business concepts

  • 19. Ohlsson, Kjell
    et al.
    Aldrin, Christina
    Karlsson, Stig
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.
    Danielsson, Mats
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.
    Technology driven changes of train dispatch centers1996In: Human factors in organizational design and management - V: proceedings of the Fifth International Symposium on Human Factors in Organizational Design and Management held in Breckenridge, Co., U.S.A., July 31-August 3, 1996 / [ed] Ogden Brown Jr.; Hal W. Hendrick, Amsterdam: Elsevier, 1996, p. 49-54Conference paper (Refereed)
  • 20.
    Stubbs, Jonathan D.
    et al.
    Luleå tekniska universitet.
    Danielsson, Mats
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.
    Ohlsson, Kjell
    Luleå tekniska universitet.
    Reducing occupational accident and injury rates through safety and macroergonomic education of future managers2000In: Ergonomics for the New Millenium: proceedings of the XIVth Triennial Congress of the International Ergonomics Association and 44th Annual Meeting of the Human Factors and Ergonomics society, July 29 through August 4, 2000, San Diego, California USA, Human Factors and Ergonomics Society, 2000, Vol. Vol. 2, p. 209-212Conference paper (Refereed)
    Abstract [en]

    Prevention of large-scale accidents (often called organizational disasters) is growing in importance in today's industrial organizations. Organizational disasters where large numbers of people and wide geographic areas are affected can mean serious economic and operation disruption to an organization. The role of managers in the prevention of organizational disasters is described as critical. However, typical manager attitude towards organizational disasters is that occurrence is unlikely. This attitude causes them to neglect prevention strategies and activities. Shaping the attitudes of future managers during their university level training (e.g., in MBA programmes) through a class in ergonomics and safety is described as one means to shape manager attitudes. Psychological models of attitude formation and behaviour show that an attitude is stronger when there is learning about a topic. Greater knowledge and interest may later prevent organization disasters when students become managers. There would likely be an additional benefit of greater awareness of existing ergonomics and safety programmes that guard against small, single worker accidents.

  • 21.
    Stubbs, Jonathan
    et al.
    Luleå tekniska universitet.
    Danielsson, Mats
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.
    Bringing ergonomics and safety programs to industrially developing countries: an additional dimension1999In: Proceedings of the 10th year anniversary of M. Sc. ergonomics: International conference, Luleå, Sweden, 29-30 October 1999 / [ed] John Abeysekera; Emma-Christina Lönnroth; D. Paul T. Piamonte; Houshang Shahnavaz, Luleå University of Technology. Department of Human Work Sciences. Division of Industrial Ergonomics , 1999, p. 36-41Conference paper (Refereed)
  • 22.
    Stubbs, Jonathan
    et al.
    Luleå tekniska universitet.
    Danielsson, Mats
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.
    Management participation in organisational safety systems2001In: Engineering psychology and cognitive ergonomics: Industrial ergonomics, HCI and applied cognitive psychology, Aldershot: Ashgate Publishing , 2001, p. 315-321Chapter in book (Other academic)
    Abstract [en]

    Literature relative to safety management and safety climate is reviewed and discussed. Emphasis is on the role of managers in organisational safety. Recognised is that while there are managers who incorporate safety into their management and decision styles, many do not. Via consideration of factors such as management decision styles, reasons behind lack of management involvement in safety are explored. The authors describe a project that has developed a method to increase management awareness by involving them in a simple safety assessment process. Development of the process and strategies used are briefly outlined.

  • 23.
    Stubbs, Jonathan
    et al.
    Luleå tekniska universitet.
    Danielsson, Mats
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Human Work Science.
    Ohlsson, Kjell
    Luleå tekniska universitet.
    Safety programs and accident prevention: prevention of organizational disasters1999Report (Other academic)
    Abstract [en]

    As a preliminary study, a literature survey has been conducted. The survey aims at researching current thinking on techniques useful for prevention and investigation of major fires and other accidents in industrial settings. The increasingly complex technologies used in major industries, as for instance chemical processing, mean that while day-to-day operations are without incident, there is also the potential for serious disasters when combinations of events defeat usual safeguards. 125 books and articels were selected for review. Most of the titles pertains to Human Factors related safety research. Key concepts are that disasters are caused well in advance, that the decisions are made by those in supervisory or management positions, that in making decision risks are unknown or ignored and that the decisions cause normal safety mechanisms to be inadequate. Throughout the literature reviewed direct or indirect reference was made to management's role in disaster prevention.

1 - 23 of 23
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