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  • 1.
    Beheshti, Hooshang
    et al.
    Radford University.
    Oghazi, Pejvak
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Mostaghel, Rana
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    The impact of supply chain integration on manufacturing firms' financial performance and productivity2009Ingår i: Business Research Yearbook: Global Business Perspectives, International Academy of Business Disciplines , 2009, s. 632-639Konferensbidrag (Refereegranskat)
    Abstract [en]

    For decades, corporations have developed strategies and adopted new methods to integrate business processes and activities in order to improve firm performance and achieve both effectiveness and efficiency in their operations. Recently, many firms have focused on integrating both internal and external business activities of their supply chain into a standardized system. The supply chain system extends beyond the boundaries of a firm, considering the costs of all materials flows until products reach the final costumer. This study explores the extent of supply chain integration on the financial performance of the Swedish manufacturing firms.

  • 2. Jung, Marie-Louise
    et al.
    Loria, Karla
    Mostaghel, Rana
    Saha, Parmita
    E-learning: university students' acceptance of technoloy2008Ingår i: European Journal of Open and Distance Learning, ISSN 1027-5207, E-ISSN 1027-5207Artikel i tidskrift (Refereegranskat)
    Abstract [sv]

    Informations- och kommunikationsteknik (IKT) innebär en ny form och leveransmetod för högre utbildning världen över. Några av de stora utmaningarna inom utbildning är tillgänglighet och kostnader. IKT kan spela en viktig roll för att övervinna dessa utmaningar. Tillämpandet av IKT inom utbildningssektorn kan benämnas e-learning, och innefattar användandet av diverse webbaserade teknologiska hjälpmedel med syfte att sprida utbildning. Syftet med denna studie är att undersöka vad som avgör universitetsstudenters acceptans av e-learning, genom att tillämpa Technology Acceptance Modellen (TAM). Studien har utförts vid ett svenskt universitet bland ekonomistudenter. Resultaten visar att den upplevda användbarheten är det som huvudsakligen avgör studentens acceptans av e-learning. Udgivelsesdato: 2008.10.02

  • 3. Loria, Karla
    et al.
    Mostaghel, Rana
    Salehi-Sangari, Esmail
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    What hinders use when nothing hinders access?2008Ingår i: The 5th Scandinavian Workshop on e-Government, 2008Konferensbidrag (Övrigt vetenskapligt)
    Abstract [en]

    The lack of use of digital services, specially when services and infrastructure are available, poses a problem for governments world-wide since valuable resources have been devoted to development and implementation of e-government (Pulliam, 2005; Löfstedt, 2005). Thus, to guarantee success of e-government efforts, citizen use must be addressed (Carter and Belanger, 2005). This study examined variables regarding demographic characteristics and skills and their relationship with usage of e-government services. A survey of citizens was conducted in northern Sweden. Results suggest that citizens' skills (i.e. computer experience, Internet use, online purchases, and surfing internet seeking information) are significant factors for usage of the e-services while demographic characteristics (age, gender, education, and home access to internet) are less important in this case. Implications and future research avenues are presented.

  • 4.
    Mostaghel, Rana
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Integrated supply chain strategy, competition capabilities and firm performance: investigating adoption of enterprise systems within Swedish service firms2009Doktorsavhandling, sammanläggning (Övrigt vetenskapligt)
    Abstract [en]

    Competition among service firms has become increasingly intense since the number of service firms has grown tremendously in recent decades. Managers in search of ingredients for competition capabilities have found supply chain integration beneficial. True supply chain integration is only possible through the use of enterprise systems. However, the impact of the adoption of enterprise systems in service firms has not been examined thoroughly. Thus, there is a pronounced need for academic research in this area. Accordingly, the purpose of this dissertation is to investigate the adoption of enterprise systems, supply chain integration, competition capabilities, and firm performance in service firms. Based on the literature review, a proposed research model and six hypotheses were developed. A paper-based mail survey resulted in 233 complete and usable responses from Swedish service firms, at their major service level, which resulted in a response rate of 63%. The majority of the respondents were wholesale trades. The hypotheses were tested using structural equation modeling. In addition, the moderating and mediating effects were tested.The results revealed that an increase in anticipated benefits and access to new markets leads to the adoption of enterprise systems. Further, the technology plays a significant role in supply chain integration, and improving that integration enhances competition capabilities. Moreover, the findings demonstrated that competition capabilities relate significantly and positively to firm performance. Finally, it was found that enterprise systems do not have a direct relationship with firm performance; however, their relationship was mediated by supply chain integration and competition capabilities.Thus, it is suggested that service sectors managers who wish to achieve superior competition position in the marketplaces and trades, consider integration with their supply chain partners. In this regard, the adoption of enterprise systems facilitates supply chain integration. Finally, managers need to know that while enterprise systems do not directly improve firm performance, they impact supply chain integration and competition capabilities.

  • 5. Mostaghel, Rana
    et al.
    Oghazi, Pejvak
    Hultman, Magnus
    Prioritization of service quality factors in online purchasing: a cross-cultural comparison2008Ingår i: Proceedings of the Academy of Marketing Annual Conference: Reflective Marketing in a Material World : 8-10 July 2008, Aberdeen Scotland, The Gatehouse Design , 2008, s. 98-Konferensbidrag (Refereegranskat)
    Abstract [en]

    Consumer behaviour has changed dramatically in the past decade. Today, consumers can order online many customised products ranging from trainers to cars. In an increasingly interdependent world where barriers to trade and to international exchanges constantly diminish, cultural differences remain the single most enduring feature that has to be taken into account for localizing marketing strategies. The findings of this research are mostly useful to those managers and web-designers who intend to penetrate international "Business to Consumer" markets. One of the key challenges of online businesses is the management of service quality, which holds a significant importance to customer satisfaction. This paper is purposed to unveil customers' perceptions on service quality priority and different cultures' expectations in online shopping. The proposed study has been tested on data from 413 customers divided in two groups from Europe (n=215) and Middle east (n=198). The study is based on the SERVQUAL instrument that identifies five quality dimensions. The findings indicate that; developing countries customers need more security and clarity in transactions but also better internet infrastructure. Based on the study results, recommendations for managers and future research are also provided.

  • 6. Oghazi, Pejvak
    et al.
    Hultman, Magnus
    Mostaghel, Rana
    Determinants of self-service acceptance: a proposed model2008Ingår i: Proceedings of the Academy of Marketing Annual Conference: Reflective Marketing in a Material World : 8-10 July 2008, Aberdeen Scotland, The Gatehouse Design , 2008, s. 254-Konferensbidrag (Refereegranskat)
    Abstract [en]

    Self-service facilities are nowadays widely implemented in the service industry and their rate of usage is steadily increasing, it is therefore critical to understand the nature of the value customers place on self-service and how they decide on their use of self-service options. In light of this, the current paper extends the Technology Acceptance Model (TAM) by merging self-service attributes in order to develop and test a self-service acceptance model (SSAM). The proposed model has been tested on data from 277 customers of a university library that has recently employed self-service technologies. The findings indicate that the SSAM fits the empirical data well and that intention to use self-service is an ultimate function of the customers' perceived usefulness of the service, attitude towards using it, and their perceived enjoyment of the self-service feature in question. Based on the study results, recommendations for managers and future research are also provided.

  • 7.
    Oghazi, Pejvak
    et al.
    Linnéuniversitetet, Växjö.
    Hultman, Magnus
    University of Leeds, Leeds, United Kingdom.
    Mostaghel, Rana
    Linnéuniversitetet, Växjö.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Antecedents of technology-based self-service acceptance: a proposed model2012Ingår i: Services Marketing Quarterly, ISSN 1533-2969, E-ISSN 1533-2977, Vol. 33, nr 3, s. 195-210Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Technology based self-service (TBSS) facilities have been widely implemented in the service industry and it is therefore vital to understand how customers arrive at decisions to adopt it. This paper presents and tests a model assessing the antecedents of customers’ acceptance of technology based self-service by merging the Technology Acceptance Model (TAM) with self-service attributes. The findings show that intention to use TBSS is an ultimate function of customers’ perceived usefulness of the self service technology, their attitude towards using it, and their perceived enjoyment of using it. Managers who wish to employ TBSS should therefore first obtain a good understanding of the factors that drives their customers’ attitude towards the-self service. They should investigate how to make the self-service more enjoyable in addition to focusing on the traditional usability- and usefulness enhancing features. Recommendations for future research are also provided.

  • 8. Oghazi, Pejvak
    et al.
    Mostaghel, Rana
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Adoption of radio frequency identification among manufacturing firms2012Konferensbidrag (Refereegranskat)
    Abstract [en]

    Purpose of this paperPractitioners and academics have identified and acknowledged presence of gap related to actual and potential values of radio frequency identification (RFID) technology in manufacturing industry. The purpose of this study is to present the RFID implementation in Swedish manufacturing firms and to what extend this technology is utilized throughout the supply chains of manufacturing companies.Design/methodology/approachIn this paper, we present a survey of RFID implementation in Swedish manufacturing firms, concerned with RFID system penetration. Large set of data from a large number of respondents in order to attain external validity and generalizable results. Empirical measures of a distribution’s shape characteristics (skewness and kurtosis) were used to assess the normality of the metric variables. The analyses are focused on to scrutinize the RFID impact on firms’ productivity and cost reduction in their supply chains.FindingsLevel of RFID implementation among Swedish manufacturing firms, and awareness of impact of this technology in the manufacturing industry.Research limitations/implicationsThe findings of this study can lay foundation of conduct for further empirical studies of impacts of RFID on manufacturing firms and their supply chains.Practical implicationsManagers are faced with a dilemma regarding adoption of RFID systems, since the decision may lead their firms either to outperform their competitors or waste valuable resources.Originality/valueAwareness of impact of RFID technology in manufacturing firms Supply chains. A distinctive insight in Swedish manufacturing implementation of this technology; which, comprehensives existing knowledge in the area.

  • 9. Oghazi, Pejvak
    et al.
    Mostaghel, Rana
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Prioritization of service quality factors in e-purchasing: a cross cultural study2012Ingår i: Advances in Management, ISSN 0974-2611, E-ISSN 2278-4551, Vol. 5, nr 6, s. 44-48Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Consumer behaviour has changed dramatically in the past decade. Today, consumers can order online many customised products ranging from trainers to cars. In an increasingly interdependent world where barriers to trade and to international exchanges constantly diminish, cultural differences remain the single most enduring feature that has to be taken into account for localizing marketing strategies. One of the key challenges of online businesses is the management of service quality, which holds a significant importance to customer satisfaction. This paper is purposed to unveil customers’ perceptions on service quality priority and different cultures’ expectations in online shopping. The proposed study has been tested on data from 413 customers divided in two groups from Europe (n=215) and Middle East (n=198). The study is based on the SERVQUAL instrument that identifies five quality dimensions. The findings indicate that developing countries customers need more security and clarity in transactions but also better internet infrastructure. Based on the study results, recommendations for managers and future research are also provided

  • 10. Oghazi, Pejvak
    et al.
    Mostaghel, Rana
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    To be or not to be self-emloyed?: an empirical investigation2010Konferensbidrag (Refereegranskat)
1 - 10 av 10
RefereraExporteraLänk till träfflistan
Permanent länk
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  • apa
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Fler format
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  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
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  • html
  • text
  • asciidoc
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