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  • 1.
    Beheshti, Hooshang
    et al.
    Radford University.
    Oghazi, Pejvak
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Mostaghel, Rana
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    The impact of supply chain integration on manufacturing firms' financial performance and productivity2009Ingår i: Business Research Yearbook: Global Business Perspectives, International Academy of Business Disciplines , 2009, s. 632-639Konferensbidrag (Refereegranskat)
    Abstract [en]

    For decades, corporations have developed strategies and adopted new methods to integrate business processes and activities in order to improve firm performance and achieve both effectiveness and efficiency in their operations. Recently, many firms have focused on integrating both internal and external business activities of their supply chain into a standardized system. The supply chain system extends beyond the boundaries of a firm, considering the costs of all materials flows until products reach the final costumer. This study explores the extent of supply chain integration on the financial performance of the Swedish manufacturing firms.

  • 2. Hultman, Magnus
    et al.
    Oghazi, Pejvak
    Good looks - good courses: the link between physical attractiveness and perceived performance in higher educational services2008Ingår i: Australian and New Zealand Marketing Academy (ANZMAC) Conference 2007 / [ed] Maree Thyne; Kenneth R. Deans; Juergen Gnoth, Dunedin, N.Z: University of Otago, School of Business, Dept. of Marketing , 2008, s. 2588-2597Konferensbidrag (Refereegranskat)
    Abstract [en]

    The study's aim has been to investigate whether the physical appearance of the person providing a service has an influence on the overall perceived performance of the service. It has done so by investigating the effects of perceived physical attractiveness in the context of higher educational services. A review of relevant literature and subsequent analysis of empirical data from 180 university courses has revealed that the perceived physical attractiveness of university instructors positively impacts the perceived performance of the instructor as well as the performance of the university courses they provide. The implications of these results for managers of service firms as well as recommendations for future research are also provided.

  • 3.
    Hultman, Magnus
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Opoku, Robert Ankomah
    King Fahid University of Petroleum and Minerals.
    Salehi-Sangari, Esmail
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Oghazi, Pejvak
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Bui, Thong
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Private label competition: the perspective of Swedish branded goods manufacturers2008Ingår i: Management Research News, ISSN 0140-9174, E-ISSN 1758-6135, Vol. 31, nr 2, s. 125-141Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose - This paper aims to gain a better understanding of how Swedish branded goods manufacturers (BGMs) deal with the increased usage of private labels. Design/methodology/approach - The approach takes the form of answering the three research questions of this study: how private labels are viewed by BGMs on the Swedish market; how Swedish BGMs strategically respond to the increases in private labels; and how the benefits and drawbacks of these strategic responses are perceived by Swedish BGMs. A contrasting multiple case study of four Swedish companies in the fast-moving consumer goods (FMCG) industry was used. Findings - The perceived advantages of private labels are connected to their overall control of the market in which they operate, whereas the advantages of BGMs are seen to be linked to product development and superior brand reputation. BGMs respond to private labels by taking them seriously and striving to increase the perceived distance of their brands from private labels in the eyes of the consumers. The overall benefit of these strategies is perceived to be preparedness for increased private label competition, while the drawbacks vary between companies. Research limitations/implications - In addition to empirical testing based on previous research on private label competition in a new setting, the study also presents suggestions for future research and the implications of the findings for managers. Practical implications - Findings indicate that BGMs should take the emergence of private labels seriously, while at the same time striving to maintain good business relationships with the retailers. Originality/value - The study provides insights into the competitive situation between private labels and the manufacturer brands in the Swedish FMCG market.

  • 4. Mostaghel, Rana
    et al.
    Oghazi, Pejvak
    Hultman, Magnus
    Prioritization of service quality factors in online purchasing: a cross-cultural comparison2008Ingår i: Proceedings of the Academy of Marketing Annual Conference: Reflective Marketing in a Material World : 8-10 July 2008, Aberdeen Scotland, The Gatehouse Design , 2008, s. 98-Konferensbidrag (Refereegranskat)
    Abstract [en]

    Consumer behaviour has changed dramatically in the past decade. Today, consumers can order online many customised products ranging from trainers to cars. In an increasingly interdependent world where barriers to trade and to international exchanges constantly diminish, cultural differences remain the single most enduring feature that has to be taken into account for localizing marketing strategies. The findings of this research are mostly useful to those managers and web-designers who intend to penetrate international "Business to Consumer" markets. One of the key challenges of online businesses is the management of service quality, which holds a significant importance to customer satisfaction. This paper is purposed to unveil customers' perceptions on service quality priority and different cultures' expectations in online shopping. The proposed study has been tested on data from 413 customers divided in two groups from Europe (n=215) and Middle east (n=198). The study is based on the SERVQUAL instrument that identifies five quality dimensions. The findings indicate that; developing countries customers need more security and clarity in transactions but also better internet infrastructure. Based on the study results, recommendations for managers and future research are also provided.

  • 5.
    Oghazi, Pejvak
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Supply chain management: an empirical study on Swedish manufacturing firms enterprise systems adoption, supply chain integration, competition capability and performance2009Doktorsavhandling, sammanläggning (Övrigt vetenskapligt)
    Abstract [en]

    Today's marketplace is more fiercely competitive than ever before. Globalization, continual technological advances, and an ever-changing customer demand for new products have brought about new managerial practices and business models. New management approaches and unique business models emerge and fade constantly as managers strive to help their companies succeed in this less-predicTable business world. However, communication and information technologies are offering new opportunities for businesses to compete in the global arena with a variety of tools. One area that has benefited the most from new technologies is supply chain management (SCM). Today, SCM could be a single, integrated function that is responsible for all aspects of material flow, as well as financial and information exchange among business partners within the chain. For several years, pundits have observed that the very nature of competition is changing. Some experts have even claimed that the day is rapidly approaching when companies will no longer compete against other companies. Instead, they foresaw a world in which supply chains will compete with other supply chains for market supremacy. The possibilities in a supply chain are indeed astounding, but the challenges that lie along the path to achieve excellence in supply chain integration are equally formidable. Companies are investing in systems, tweaking measures, and looking to technology and people to find the key to more effective interorganizational cooperation. To help future managers achieve success in this arena, this PhD project articulates a support measure intended to underscore the importance of supply chain integration for the focal firm in terms of better competition capability and performance. A proposed research model and seven hypotheses were developed in this PhD project. A survey was conducted among Swedish manufacturing companies, which resulted in 422 complete and usable responses, with an effective response rate of 65.8%. The hypotheses were tested using Structural Equation Modeling. Additionally, the moderating and mediating effects were also tested in this study. The results obtained for this thesis suggest that a significant relationship exists between the perceived benefits of SCM integration and the adoption of different enterprise systems. With regard to the core issues of this thesis regarding the connection between supply chain integration, competition capability, and firm performance, the findings strongly indicate a positive and direct relationship between these constructs. Furthermore, the present study also determined that the competition capability of a firm mediates the relationship between supply chain integration and the performance of the firm. Consequently, firms that strive to achieve superior performance, and thus establish a strong position in the marketplace, should consider a genuine integration level with their supply chain partners. For this reason, the adoption of different enterprise systems facilitates the achievement of a high-level integration across the supply chain. It is also important to recognize that establishment of a high integration level is essential to achieving superior performance and a strong competition capability in the market today and in the future.

  • 6. Oghazi, Pejvak
    et al.
    Hultman, Magnus
    Mostaghel, Rana
    Determinants of self-service acceptance: a proposed model2008Ingår i: Proceedings of the Academy of Marketing Annual Conference: Reflective Marketing in a Material World : 8-10 July 2008, Aberdeen Scotland, The Gatehouse Design , 2008, s. 254-Konferensbidrag (Refereegranskat)
    Abstract [en]

    Self-service facilities are nowadays widely implemented in the service industry and their rate of usage is steadily increasing, it is therefore critical to understand the nature of the value customers place on self-service and how they decide on their use of self-service options. In light of this, the current paper extends the Technology Acceptance Model (TAM) by merging self-service attributes in order to develop and test a self-service acceptance model (SSAM). The proposed model has been tested on data from 277 customers of a university library that has recently employed self-service technologies. The findings indicate that the SSAM fits the empirical data well and that intention to use self-service is an ultimate function of the customers' perceived usefulness of the service, attitude towards using it, and their perceived enjoyment of the self-service feature in question. Based on the study results, recommendations for managers and future research are also provided.

  • 7.
    Oghazi, Pejvak
    et al.
    Linnéuniversitetet, Växjö.
    Hultman, Magnus
    University of Leeds, Leeds, United Kingdom.
    Mostaghel, Rana
    Linnéuniversitetet, Växjö.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Antecedents of technology-based self-service acceptance: a proposed model2012Ingår i: Services Marketing Quarterly, ISSN 1533-2969, E-ISSN 1533-2977, Vol. 33, nr 3, s. 195-210Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Technology based self-service (TBSS) facilities have been widely implemented in the service industry and it is therefore vital to understand how customers arrive at decisions to adopt it. This paper presents and tests a model assessing the antecedents of customers’ acceptance of technology based self-service by merging the Technology Acceptance Model (TAM) with self-service attributes. The findings show that intention to use TBSS is an ultimate function of customers’ perceived usefulness of the self service technology, their attitude towards using it, and their perceived enjoyment of using it. Managers who wish to employ TBSS should therefore first obtain a good understanding of the factors that drives their customers’ attitude towards the-self service. They should investigate how to make the self-service more enjoyable in addition to focusing on the traditional usability- and usefulness enhancing features. Recommendations for future research are also provided.

  • 8.
    Oghazi, Pejvak
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle.
    Jung, Marie-Louise
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle.
    Peighambari, Kaveh
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Tretten, Phillip
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle.
    What makes people want to become self-employed?: Applying the theory of planned behavior2009Ingår i: Advances in Management, ISSN 0974-2611, E-ISSN 2278-4551, Vol. 2, nr 11, s. 9-18Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    The world economy currently seems to be failing, and the effects are being felt around the globe. There are many upcoming news about rising unemployment, major corporations cutting jobs and workers who can't seem to find work. The current economic climate makes many people wary of spending money, which can be bad news for those who make a living through the buying of others. Many things, however, are not simply going to go away because the economy is rough. Some buyers and employers may feel reticent when it comes to hiring, and this could create trouble for those who survive by self employment. But in every economic crisis, some markets remain successful - and those who live through self employment are generally pretty good about applying their skills where needed. Increasing self-employment is an objective frequently seen on government agenda, as small businesses are often seen as a remedy for unemployment and pivotal for economies to grow8. Despite the distinct value of self-employment to the economy as a whole as well as to the individual starting her own, in the Nordic countries, self-employment rates are far lower than one would expect. This has led to extensive research efforts on the impact of economic and other external factors on self-employment rates, in order to crystallize out key drivers to self-employment in an economy, related to which specific government programs and initiatives can be launched. This paper contributes by specifying and testing the impact of internal factors that determine an individual's decision on whether to become self employed. Understanding the internal drivers of individuals' intentions will help to further trace the impact of external initiatives on individual behavior. This paper applies the Theory of Planned Behavior (TPB), on the most well established models explaining social behavior, to test the impact of attitude, social pressures and perceived control among Swedish men and women. Data is collected from over 400 Swedish university students with various backgrounds. As is suggested in TPB, the results provide that the strongest determinant of individuals' intention to become self-employed is their attitude towards being self employed, which stems from behavioral beliefs about having one's own business. The paper further finds that, along with the attitude, men are mainly influenced by their perceptions of control, whereas women are affected by their perceived pressures in their social surrounding. The paper provides several implications for governments and some avenues for future research.

  • 9. Oghazi, Pejvak
    et al.
    Mostaghel, Rana
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Adoption of radio frequency identification among manufacturing firms2012Konferensbidrag (Refereegranskat)
    Abstract [en]

    Purpose of this paperPractitioners and academics have identified and acknowledged presence of gap related to actual and potential values of radio frequency identification (RFID) technology in manufacturing industry. The purpose of this study is to present the RFID implementation in Swedish manufacturing firms and to what extend this technology is utilized throughout the supply chains of manufacturing companies.Design/methodology/approachIn this paper, we present a survey of RFID implementation in Swedish manufacturing firms, concerned with RFID system penetration. Large set of data from a large number of respondents in order to attain external validity and generalizable results. Empirical measures of a distribution’s shape characteristics (skewness and kurtosis) were used to assess the normality of the metric variables. The analyses are focused on to scrutinize the RFID impact on firms’ productivity and cost reduction in their supply chains.FindingsLevel of RFID implementation among Swedish manufacturing firms, and awareness of impact of this technology in the manufacturing industry.Research limitations/implicationsThe findings of this study can lay foundation of conduct for further empirical studies of impacts of RFID on manufacturing firms and their supply chains.Practical implicationsManagers are faced with a dilemma regarding adoption of RFID systems, since the decision may lead their firms either to outperform their competitors or waste valuable resources.Originality/valueAwareness of impact of RFID technology in manufacturing firms Supply chains. A distinctive insight in Swedish manufacturing implementation of this technology; which, comprehensives existing knowledge in the area.

  • 10. Oghazi, Pejvak
    et al.
    Mostaghel, Rana
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Prioritization of service quality factors in e-purchasing: a cross cultural study2012Ingår i: Advances in Management, ISSN 0974-2611, E-ISSN 2278-4551, Vol. 5, nr 6, s. 44-48Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Consumer behaviour has changed dramatically in the past decade. Today, consumers can order online many customised products ranging from trainers to cars. In an increasingly interdependent world where barriers to trade and to international exchanges constantly diminish, cultural differences remain the single most enduring feature that has to be taken into account for localizing marketing strategies. One of the key challenges of online businesses is the management of service quality, which holds a significant importance to customer satisfaction. This paper is purposed to unveil customers’ perceptions on service quality priority and different cultures’ expectations in online shopping. The proposed study has been tested on data from 413 customers divided in two groups from Europe (n=215) and Middle East (n=198). The study is based on the SERVQUAL instrument that identifies five quality dimensions. The findings indicate that developing countries customers need more security and clarity in transactions but also better internet infrastructure. Based on the study results, recommendations for managers and future research are also provided

  • 11. Oghazi, Pejvak
    et al.
    Mostaghel, Rana
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    To be or not to be self-emloyed?: an empirical investigation2010Konferensbidrag (Refereegranskat)
  • 12.
    Parida, Vinit
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Larsson, Tobias
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Isaksson, Ola
    Volvo Aero Corporation.
    Oghazi, Pejvak
    Towards open innovation practices in aerospace industry: challenges and opportunities2011Ingår i: Research into Design: Supporting Sustainable Product Development / [ed] Amaresh Chakrabarti, Bangalore, India, 2011Konferensbidrag (Refereegranskat)
    Abstract [en]

    Across industrial settings and environmental conditions, innovation is viewed as a source of advancing firms’ competitive position. Recently, a shift has been witnessed from the traditional innovation model, which mainly focused on internal research and development (R&D) towards open innovation. In this study, we have attempted to study if this approach is suitable for the regular, more mature industry by focusing the context of aerospace industry. The study involves a single case company that is a developer and manufacturer of components for both civil and military aero engines as well as for rocket engines. In addition to previous findings we would like to propose three key areas, which need special attention by any company aiming to successfully realize open innovation. These areas are people, process and technology, put into a framework. The PPT framework was found to be particularly helpful regarding the organizational changes needed for open innovation.

  • 13.
    Parida, Vinit
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Oghazi, Pejvak
    Linnaeus University.
    Cedergren, Stefan
    Mälardalen University.
    A Study of How ICT Capabilities Can Influence Dynamic Capabilities2016Ingår i: Journal of Enterprise Information Management, ISSN 1741-0398, E-ISSN 1758-7409, Vol. 29, nr 2, s. 179-201Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose - Prior studies have argued that small firms with dynamic capabilities can revise and reconfigure their internal resources to meet the uncertainties of their business environment. However, there is a lack of understanding of how they can develop such critical capabilities. In this study, we propose that small firms can employ information and communication technology (ICT) capabilities as a facilitator for developing dynamic capabilities. Thus, the study builds on resource-based view (RBV) literature and and information systems (IS) literature by examining the influence of ICT capabilities on the dynamic capabilities of small firms.Design/methodology/approach - Several hypotheses were tested by analyzing the survey data from 291 small high-technology firms in Sweden.Findings - The results reveal that ICT capabilities influence dynamic capabilities of small firms. More specifically, the ICT use for internal efficiency positively influences adoptive capabilities, collaborative use of ICT positively influences networking capabilities, and ICT use for communications positively influences both adaptive and innovation capabilities. Consequently, the results suggest that the different components of ICT capabilities facilitate the development of the different organizational capabilities that together represent dynamic capabilities and thus, can contribute to a small firm’s competitive advantage.Practical implications - This study has few implications for the managers and CEO’s of small high-technology firms. Firstly, by prioritizing ICT capabilities, small firms can benefit from the development of dynamic capabilities that will support them to meet the challenges of turbulent business environment. Secondly, because small firms usually lack internal resources (i.e., financial resources and competence), the study provides more specific direction on how they can strategically invest and build different components of ICT that will positively influence their adaptive, absorptive, innovative and network capabilities.Originality/value – The study provides an alternative view of how ICT capabilities influence the performance of small firms, and outlines how such capabilities influence the development of dynamic capabilities. Therefore, the study in hand contributes to the RBV and IS literature by specifically linking the components of ICT capabilities to dynamic capabilities and its related sub-capabilities.

  • 14.
    Parida, Vinit
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Oghazi, Pejvak
    Linnaeus University.
    Ericson, Åsa
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Realization of open innovation: a case study in manufacturing industry2014Ingår i: Journal of Promotion Management, ISSN 1049-6491, E-ISSN 1540-7594, Vol. 20, nr 3, s. 372-389Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Continuous innovation is regarded as an imperative for most companies. In this regard, open innovation suggests a successful approach to new product development, wherein the emphasis is on external collaboration. Previous research has provided examples from some industries, whereas mature and traditional companies such as manufacturing firms have gained limited interest. Thus, this paper seeks to answer two critical questions: why should manufacturing companies shift toward open innovation approaches and how can they adopt open innovation for product development. Based on case study in two companies, a list of opportunities, challenges, and efforts for organizational change toward open innovation are discussed.

1 - 14 av 14
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