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  • 1.
    Chronéer, Diana
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Ståhlbröst, Anna
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Habibipour, Abdolrasoul
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Towards a unified definition of Urban Living Labs2018Conference paper (Refereed)
    Abstract [en]

    In today’s ongoing urbanisation and the climate changes there is anincreasing demand on cities to be innovative and inclusive to solve these issues.As an answer to these challenges, the concept of Urban Living Labs has startedto emerge. These Urban Living Labs aims to involve citizens in the process ofdeveloping the city. To date, there is a confusion concerning these UrbanLiving Labs are, what their objective is, their characteristics and theirorganisation. Hence, in this paper we build on the ongoing project UNaLab andthe city representatives perspective of what an Urban Living Lab is and how itcan contribute to their city´s challenges, to define Urban Living Labs and itsthree dimensions.

  • 2.
    Chronéer, Diana
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Ståhlbröst, Anna
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Habibipour, Abdolrasoul
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Urban Living Labs: Towards an Integrated Understanding of Their Key Components2019In: Technology Innovation Management Review, ISSN 1927-0321, E-ISSN 1927-0321, Vol. 9, no 3, p. 50-62Article in journal (Refereed)
    Abstract [en]

    In today’s ongoing urbanization and escalating climate change, there is an increasing demand on cities to be innovative and inclusive to handle these emerging issues. As an answer to these challenges, and in order to generate and adopt sustainable innovations and nature-based solutions in the urban areas, the concept of urban living labs has emerged. However, to date, there is confusion concerning the concept of the urban living lab and its key components. Some interpret the urban living lab as an approach, others as a single project, and some as a specific place – and some just do not know. In order to unravel this complexity and better understand this concept, we sought to identify the key components of an urban living lab by discussing the perspective of city representatives in the context of an urban living lab project. To achieve this goal, we reviewed previous literature on this topic and carried out two workshops with city representatives, followed by an open-ended questionnaire. In this article, we identify and discuss seven key components of an urban living lab: governance and management structure; financing models; urban context; nature-based solutions; partners and users (including citizens); approach; and ICT and infrastructure. We also offer an empirically derived definition of the urban living lab concept.

  • 3.
    Habibipour, Abdolrasoul
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Living Lab Research: A State-of-the-Art Review and Steps towards a Research Agenda : Research-in-progress2018In: OpenLivingLab Days 2018 conference, Geneva, Switzerland, 2018, p. 406-421Conference paper (Refereed)
    Abstract [en]

    Despite the fact that Living Lab research has been established as a very active research area within both Innovation Management (IM) as well as Information Systems (IS) literature, previous studies still lack consensus about what can be considered as a Living Lab activity and the concept of Living Lab has been interpreted in many different ways. The aim of this research-in-progress paper is to understand the current state of the art in the area of Living Lab research and to identify the key challenges and potential research opportunities within this field. In doing so, a literature review has been conducted, covering 26 studies on Living Lab research in both IS and IM literature. The main findings of this literature review in relation to identified challenges and future research opportunities are summarized in four main themes, namely, theoretical and methodological challenges, governance and process-related challenges, actors’ motivations, needs and expectations and finally ethical challenges. The outcome of this study will thus be a research agenda to further our knowledge about the current challenges and future directions of Living Lab research.

  • 4.
    Habibipour, Abdolrasoul
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Bergvall-Kåreborn, Birgitta
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Towards a User Engagement Process Model in Open Innovation2016In: The ISPIM Innovation Summit, Kuala Lumpur, Malaysia on 4-7 December 2016, 2016Conference paper (Refereed)
    Abstract [en]

    Studies on open innovation have increasingly emphasized the role of individual users as collaborators in the innovation processes. Keeping users enthusiastically engaged throughout the information systems development (ISD) process for open innovation approaches is of crucial importance, specifically when the participation is voluntary. Although a few studies exist that have presented process models for user engagement, none of them are specifically based on the voluntary contribution of the users in an open environment, nor included the detailed attributes of the phenomenon of user drop-outs in their presented models. By combining the results of a comprehensive literature review and a qualitative case study of user engagement, this study aims to develop a user engagement process model that includes the variety of reasons for user drop-out, and then to present some practical guidelines that would facilitate prolonged user engagement in the ISD process in an open innovation environment.

  • 5.
    Habibipour, Abdolrasoul
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Bergvall-Kåreborn, Birgitta
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Ståhlbröst, Anna
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    How to sustain user engagement over time: A research agenda2016In: AMCIS 2016: Surfing the IT Innovation Wave - 22nd Americas Conference on Information Systems, 2016Conference paper (Refereed)
    Abstract [en]

    User participation in the Information Systems (IS) user studies has become a popular and widely studied research topic. Understanding of how users should be involved in the projects and how to deal with the various challenges of involving users is important. Keeping users motivated over the time is one of the biggest challenges in the process of user involvement. As the first step of research on how to build a sustained user engagement, the aim of this study is to identify, categorize and sum up existing research on why people drop-out of user studies before the project or activity has ended. The main findings of our study indicate that the performance of the prototype, user selection, user preparation, interaction with the users, privacy concerns and scheduling are highly influential on this issue. Based on the findings, this study also proposes a research agenda to guide future studies in this area.

  • 6.
    Habibipour, Abdolrasoul
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Georges, Annabel
    imec - mict - Ghent University.
    Schuurman, Dimitri
    imec - mict - Ghent University.
    Bergvall-Kåreborn, Birgitta
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Drop-out in Living Lab Field Tests: A Contribution to the Definition and the Taxonomy2017In: Research Day Conference proceedings 2017: OpenLivingLab Days, Krakow: ENoLL - European Network of Living Labs , 2017, p. 7-20Conference paper (Refereed)
    Abstract [en]

    Studies on living labs show that the users’ motivation to participate in a field test is higher at the beginning of the project than during the rest of the test, and that users tend to dropout before completing the assigned tasks. However, the literature still lacks theories describing the phenomenon of drop-out within the area of living lab field tests. As the first step of developing a theoretical discourse, the aim of this study is to present an empirically derived taxonomy for the various influential factors on drop-out behavior and to provide a definition for drop-out in living lab field tests. To achieve this goal, we first extracted factors influencing drop-out in the field test by conducting a short literature review on the topic, and then triangulated the factors across 14 semi-structured interviews with experts in living lab field tests. Our findings show that identified reasons for drop-out can be grouped in three categories: innovation-related, research-related and participant-related. Each category in turn, consists of three subcategories with a total of 45 items for drop-out in living lab field tests. In this study, we also explore different types of drop-out and propose a definition for drop-out in living lab field tests.

  • 7.
    Habibipour, Abdolrasoul
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Georges, Annabel
    imec.livinglabs.
    Ståhlbröst, Anna
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Schuurman, Dimitri
    imec.livinglabs.
    Bergvall-Kåreborn, Birgitta
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    A Taxonomy of Factors Influencing Drop-Out Behaviour in Living Lab Field Tests2018In: Technology Innovation Management Review, ISSN 1927-0321, E-ISSN 1927-0321, p. 5-21Article in journal (Refereed)
    Abstract [en]

    The concept of a “living lab” is a relatively new research area and phenomenon that facilitates user engagement in open innovation activities. Studies on living labs show that the users’ motivation to participate in a field test is higher at the beginning of the project than during the rest of the test, and that participants have a tendency to drop out before completing the assigned tasks. However, the literature still lacks theories describing the phenomenon of drop-out within the area of field tests in general and living lab field tests in particular. As the first step in constructing a theoretical discourse, the aims of this study are to present an empirically derived taxonomy for the various factors that influence drop-out behaviour; to provide a definition of “drop-out” in living lab field tests; and to understand the extent to which each of the identified items influence participant drop-out behaviour. To achieve these aims, we first extracted factors influencing drop-out behaviour in the field test from our previous studies on the topic, and then we validated the extracted results across 14 semi-structured interviews with experts in living lab field tests. Our findings show that identified reasons for dropping out can be grouped into three themes: innovation-related, process-related, and participant-related. Each theme consists of three categories with a total of 44 items. In this study, we also propose a unified definition of “drop-out” in living lab field tests.

  • 8.
    Habibipour, Abdolrasoul
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Padyab, Ali
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Bergvall-Kåreborn, Birgitta
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Ståhlbröst, Anna
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Exploring Factors Influencing Participant Drop-Out Behavior in a Living Lab Environment2017In: Scandinavian Conference on Information Systems: 8th Scandinavian Conference on Information Systems, SCIS 2017, Halden, Norway, August 6-8, 2017, Proceedings / [ed] Susanne Stigberg, Joackim Karlsen, Harald Holone, Cathrine Linnes, Cham: Springer, 2017, p. 28-40Conference paper (Refereed)
    Abstract [en]

    The concept of “living lab” is a rather new phenomenon that facilitates user involvement in open innovation activities. The users’ motivations to contribute to the living lab activities at the beginning of the project are usually higher than once the activities are underway. However, the literature still lacks an understanding of what actions are necessary to reduce the likelihood of user drop-out throughout the user engagement process. This study aims to explore key factors that are influential on user drop-out in a living lab setting by engaging users to test an innovation during the pilot phase of the application’s development. The stability of the prototype, ease of use, privacy protection, flexibility of the prototype, effects of reminders, and timing issues are the key influential factors on user drop-out behavior. This paper summarizes the key lessons learned from the case study and points to avenues for future research.

  • 9.
    Habibipour, Abdolrasoul
    et al.
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Ståhlbröst, Anna
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Georges, Annabel
    imec .livinglabs , Belgium.
    Bergvall-Kåreborn, Birgitta
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
    Schuurman, Dimitri
    imec .livinglabs , Belgium.
    Drop-out in living lab field test: analyzing consequences and some recommendations2018In: Twenty-Sixth European Conference on Information Systems (ECIS2018), Portsmouth, UK, 2018, 2018Conference paper (Refereed)
    Abstract [en]

    Involving individual users in the process of information systems development is a key dimension of open innovation. Living Labs are socio-technical systems that facilitate information systems development by integrating technical, social and organizational structures and focusing on individuals, tasks, technologies and the interactions between different stakeholders. Testing digital innovations in real-life use context is one of the key components of Living Labs. The users’ motivations to participate in Living Lab field tests at the beginning of the project are usually higher than once the field tests are underway. However, there is a dearth of research on other issues related to participants’ drop-out in Living Lab field tests. This study contributes to the existing literature by investigating the consequences of drop-out in Living Lab field tests and providing recommendations that would facilitate prolonged user engagement. The paper also discusses some ethical considerations regarding involvement of participants within Living Lab field tests. In doing so, we interviewed fourteen Living Lab experts in two Living Labs in Sweden and Belgium. Based on these interviews, we propose a first set of consequences, recommendations and ethical considerations to take into account when setting up Living Lab field tests. Keywords: User

  • 10.
    McPhee, Chris
    et al.
    Carleton University, Technol Innovat Management, Ottawa, ON, Canada.Queens University, Biol, Kingston, ON, Canada.
    Ståhlbröst, Anna
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Habibipour, Abdolrasoul
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Runardotter, Mari
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Chronéer, Diana
    Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.
    Editorial: Living Labs2019In: Technology Innovation Management Review, ISSN 1927-0321, E-ISSN 1927-0321, Vol. 9, no 3, p. 3-5Article in journal (Refereed)
1 - 10 of 10
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