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  • 1.
    Kamalaldin, Anmar
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi. Luleå University of Technology.
    Sundén, Lina
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Sjödin, David
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi. University of Vaasa.
    A Relational View on Digital Servitization: Empirical Insights from Provider-Customer Relationships2019Ingår i: Proceedings of the Spring Servitization Conference: Delivering Services Growth in the Digital Era / [ed] Bigdeli, A.,Kowalkowski, C., Kindström, D., & Baines, T., Birmingham, UK, 2019Konferensbidrag (Refereegranskat)
    Abstract [en]

    Providers are increasingly leveraging digitalization and offering their industrial customers more advanced services which are enabled by digital technologies such as the internet of things, remote monitoring, big data analytics, and artificial intelligence. This trend is referred to as digital servitization, and it is enabling significant changes in how value is created and captured in industrial relationships. In order to fully benefit from digital servitization, providers and customers need to transform their relationships. However, there is limited knowledge on how a provider and a customer govern their dyad relationship in the context of digital servitization. To address this gap, this paper applies the relational view theory as a lens for the purpose of studying how dyad relationships in digital servitization can be successfully governed by parties involved. To that end, research was conducted based on multiple case study of four dyad relationships between Swedish providers and customers that are actively involved in digital servitization. In total, 40 respondents from seven companies were interviewed, and data was analyzed based on thematic analysis approach to identify relevant themes and patterns. Although data collection followed an inductive approach, data aligned with the four determinants of interogranizational competitive advantage suggested by the relational view: complementary resources and capabilities, relation-specific assets, knowledge-sharing routines, and effective governance. The results of this study demonstrate that these determinants have great influence for governing relationships between the provider and customer in digital servitization. This paper provides theoretical contribution to servitization literature by highlighting the importance of relationship governance, and how this is gradually transformed as the relationship develops. This transformation is illustrated in a stepwise framework that can also guide managers in prioritizing activities and investments, and developing governance mechanisms to advance their business relationships in digital servitization context.

  • 2.
    Cenamor, Javier
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design. Department of Management, University of Vaasa, Vaasa, Finland.
    Oghazi, Pejvak
    School of Social Sciences, Södertörn University, Södertörn, Sweden.
    Pesämaa, Ossi
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Wincent, Joakim
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design. Entrepreneurship and Management, Hanken School of Economics, Finland.
    Addressing dual embeddedness: The roles of absorptive capacity and appropriabilitymechanisms in subsidiary performance2019Ingår i: Industrial Marketing Management, ISSN 0019-8501, E-ISSN 1873-2062, Vol. 78, s. 239-249Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This study examines how subsidiaries can manage dual embeddedness with both local partners and a multinational enterprise. Specifically, we examine the role of absorptive capacity and appropriability mechanisms on subsidiary performance. We analyse how absorptive capacity and appropriability enable subsidiaries to successfully address knowledge challenges related to internal and external networks. We conducted an empirical analysis on a sample of 165 subsidiaries. Our results suggest that absorptive capacity has a direct, positive effect on subsidiary performance, which is greater in emerging countries. The study also found an indirect effect of absorptive capacity on subsidiary performance, which is mediated through appropriability mechanisms. These findings extend the literature on international networks, dual embeddedness and absorptive capacity.

  • 3.
    Reim, Wiebke
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi. Department of Management, University of Vaasa, Vaasa, Finland.
    Sjödin, David
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Circular Business Models for the Bio-Economy: A Review and New Directions for Future Research2019Ingår i: Sustainability, ISSN 2071-1050, E-ISSN 2071-1050, Vol. 11, nr 9, artikel-id 2558Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Circular and bio-economy represents a political and industrial initiative to ensure that our society can rely on renewable biological sources while achieving economic growth. However, there is a need to critical review how realistic and feasible such initiatives are towards fulfilling the promised benefits of this economy. The literature on bio-economy often discusses the importance of innovative business models and their role in a successful shift to a bio-economy. Still, much of the discussion that is related to circular business models is fragmented and immature. Therefore, the purpose of this study is to conduct a systematic literature review of circular business model activities and the barriers to a bio-economy. Further, this review provides future research directions for a shift to a bio-economy. This study is based on a systematic review of 42 scientific journal articles and book chapters on a forest-based bio-economy. The business model canvas is used to provide a structured aggregation of the existing circular business models activities being used by the forestry sector. In addition, we develop a framework that describes the barriers to bio-economy-based circular business models and suggest new directions for future research. The study highlights the need for alignment among the elements of a business model as a key condition for its successful implementation in a bio-economy

  • 4.
    Kohtamäki, Marko
    et al.
    University of Vaasa, School of Management,Vaasa, Finland. University of South-Eastern Norway, USN Business School, Norway.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi. University of Vaasa, School of Management, Finland.
    Oghazi, Pejvak
    School of Social Sciences, Sodertorn University, Stockholm, Sweden.
    Gebauer, Heiko
    Data Mining and Value Creation, Fraunhofer IMW, Leipzig, Germany. International and Strategic Management, Linköping University, Sweden. Bosch IoT-Lab, University St. Gallen, Switzerland.
    Baines, Tim
    Operations Strategy, Advanced Services Group, Aston Business School, Aston University, Birmingham, UK.
    Digital servitization business models in ecosystems: A theory of the firm2019Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 104, s. 380-392Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This study extends the discussion of digital servitization business models by adopting the perspective of the theory of the firm. We use four theories of the firm (industrial organization, the resource-based view, organizational identity, and the transaction cost approach) to understand digital servitization business models of firms in the context of ecosystems. Digitalization transforms the business models of solution providers and shapes their firm boundary decisions as they develop digital solutions across organizational boundaries within ecosystems such as harbors, mines, and airports. Thus, digitalization not only affects individual firms' business models but also requires the alignment of the business models of other firms within the ecosystem. Hence, business models in digital servitization should be viewed from an ecosystem perspective. Based on a rigorous literature review, we provide suggestions for future research on digital servitization business models within ecosystems.

  • 5.
    Parida, Vinit
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Sjödin, David
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Digitalisering som möjliggörare av avancerade tjänsteaffärsmodeller i småföretag i Norrland2019Ingår i: Entreprenörskapför en levande landsbygd: 15 texter om landsbygdsutvecklingoch entreprenörskap i Norrland / [ed] Karl Wennberg, 010 Publishers, 2019Kapitel i bok, del av antologi (Övrigt vetenskapligt)
    Abstract [sv]

    • Forskning visar att många av Norrlands småföretag är högspecialiserade och kan säkerställa framtida konkurrenskraft genom att utnyttja digitalisering och omvandling av affärsmodeller.

    • Företag i alla branscher, men särskilt små och medelstora företag i perifera regioner är dåligt förberedda att dra nytta av digitaliseringens potential.

    • Beslutsfattare, branschorganisationer och akademi behöver stödja små och medelstora företag att skapa, leverera och fånga värde genom digitalisering och avancerade tjänsteaffärsmodeller.

    • Flertalet småföretag i Norrland kan komma att möta en ”digital paradox” på grund av omogenhet i att bygga digitaliseringsförmågor, samarbeta i industriella ekosystem och möta förändrade kundbehov.

  • 6.
    Sundén, Lina
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Sjödin, David
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Ecosystem Business Models for Smart City Platforms2019Ingår i: Ecosystem Business Models for Smart City Platforms / [ed] Bigdeli, A., Kowalkowski, C., Kindström, D., Baines, T., 2019Konferensbidrag (Övrigt vetenskapligt)
    Abstract [en]

    Initiative towards “smart cities”, where digital technologies enable infrastructure, companies and inhabitants to interact and co-create value are increasing as a consequence of urbanization and digitalization. Indeed emphasis on smart cities has attracted considerable attention in research during the last decade and traditional B2B companies are increasingly providing smart city offerings. In most cases this includes investing in a digital platform where companies can share data with ecosystem actors, such as municipalities, infrastructure owners and utility companies, and build new value-adding services for diverse categories of customers. However, many companies are uncertain about their new role and ability to offer new service business models that would create, deliver and capture value from the digital platform. Research so far provide limited insights in on how actors develop new business models and their relationship with ecosystem partners in the smart city context. Thus, this study builds on platform theory with the purpose to enhance understanding how firms aligns ecosystem actor roles for smart city business models through digital platform. 

     

    The research adopted an exploratory multiple case study design to capture insights from two industrial ecosystems in the housing and utility industries. To enhance understanding about how actors collaborate to develop smart city platforms, 35 semi-structured interviews were performed with different ecosystem actors, and were analysed using MAXQDA software. The preliminary findings reveal answers to questions like: what challenges are connected to smart city business models? And what value do different actors generate through digital platforms and how do they capture and distribute value? Further, we develop a framework connecting actor roles, to the design of the digital platform and associated business models contributing to the smart city. Thus, this study provides valuable insights to both academia and practitioners related to business models enabled by digital platforms in the smart city context. 

  • 7.
    Reim, Wiebke
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Sjödin, David
    Luleå tekniska universitet, Centre for Management of Innovation and Technology in Process Industry, Promote. Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    GLOBAL IMPLEMENTATION OF CIRCULAR BUSIENSS MODELS – DECISION SUPPORT2019Ingår i: Spring Servitization Conference, 2019Konferensbidrag (Refereegranskat)
    Abstract [en]

    Purpose: Circular business models have a huge potential to lead to economic, social and environmental benefits. But in order to archive this it is crucial to reach global implementation. Therefore, the purpose of this paper is to investigate how firms can assess the potential and criteria for implementing circular business models in different global markets.

    Design/Methodology/Approach: To reach the stated purpose, we have adopted a quantitative research approach and undertaken 25 explorative interviews in three large Swedish manufacturing companies and their global service network.

    Findings: In this paper, a decision support tool to choose the appropriate circular business model for global implementation has been developed that facilitates the first steps towards circular business models implementation. It identifies eleven criteria that should be analysed to decide the appropriate circular business model.

    Originality/Value: Circular business models have not yet reached wide implementation. One reason is that they are often presented as one fits all solutions but this is not appropriate for global implementation. Therefore, the decision tree that is developed in this paper helps companies to choose the circular business model that is most appropriate for a specific product in a specific market.

  • 8.
    Cenamor, Javier
    et al.
    Lund University, Department of Business Administration, School of Economics and Management, Lund, Sweden.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi. University of Vaasa, School of Management, Vaasa, Finland.
    Wincent, Joakim
    Hanken School of Economics, Entrepreneurship and Management, Helsinki, Finland.University of St. Gallen, Global Center Entrepreneurship and Innovation, Institute of Technology Management, St. Gallen, Switzerland.
    How entrepreneurial SMEs compete through digital platforms: The roles of digital platform capability, network capability and ambidexterity2019Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 100, s. 196-206Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Digitalization offers unprecedented opportunities for entrepreneurial small and medium-sized enterprises (SMEs). However, many entrepreneurial SMEs lack resources and capabilities or suffer from inertia, which hampers these opportunities. This study investigates how entrepreneurial SMEs can enhance performance through digital platforms. Specifically, the study examines the effect of digital platform capability and network capability on entrepreneurial SMEs’ financial performance. The study also examines how exploitation and exploration orientations moderate this relationship. Based on analysis of 230 entrepreneurial SMEs, the results indicate that digital platform capability has a positive indirect effect on entrepreneurial SMEs’ performance via network capability. The study also shows that exploitation and exploration orientations negatively and positively moderate this effect, respectively. The results suggest that entrepreneurial SMEs can enhance their performance through digital platform capability by aligning this capability with their orientation. These findings thereby enrich the literature on entrepreneurial SMEs and capabilities. 

  • 9.
    Sjödin, David
    et al.
    Luleå tekniska universitet, Centre for Management of Innovation and Technology in Process Industry, Promote. Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    How Firms Co-CreateValue In Digital Servitization: A Process View On Digitalization Relationships2019Konferensbidrag (Refereegranskat)
    Abstract [en]

    Purpose: Digitalization is a fundamental disruptive force of Industry 4.0, which is revolutionizing the way business is conducted within industrial value chains. However, many firms are not prepared to benefit from the promise digitalization holds. A radical shift in the innovation process is required entailing increased emphasis on agility and co-creation of value through design, customization and delivery of increasingly intangible digital offerings in cooperation with their customers. Yet, literature on this topic is scarce. The purpose of this paper is to investigate how firms can co-create digital innovations with their customers to avoid the digital paradox.

    Design/Methodology/Approach: The present research is based on an empirical study of four providers and their customers in manufacturing industries.

    Findings: The results showcase the importance of aligning roles in co-creation and presents a detailed process model of ideation, development and implementation. Notably, we identify how forming dedicated joint teams at the strategic, managerial and operational levels are key to ensure appropriate cooperation and governance of co-creation engagements. We further detail how key activities for the joint teams vary over the phases of the innovation process.

    Originality/Value: This study contributes to the growing body of literature on value co-creation in digital servitization by providing an in-depth account of how value co-creation processes for leveraging digitalization unfolds between provider and customer. This study offers four contributions. First, this study shows that value co-creation require openness and resource dedication from both provider and customer. Second, results show that value co-creation processes are interdependent and both parties perspective should be considered in parallel to ensure alignment throughout the process. Third, value co-creation is best managed through an agile approach which requires continuous innovation over time especially in the delivery phase. Finally, using the value co-creation lens provides novel insights into the digital paradox and how to profit from complex digitally enabled advanced services.

  • 10.
    Gama, Fabio
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Frishammar, Johan
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Idea generation and open innovation in SMEs: When does market‐based collaboration pay off most?2019Ingår i: Creativity and Innovation Management, ISSN 0963-1690, E-ISSN 1467-8691, Vol. 28, nr 1, s. 113-123Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Small- and medium-sized enterprises (SMEs) largely depend on proficient idea generation activities to improve their front-end innovation performance, yet the liabilities of newness and smallness often hamper SMEs’ ability to benefit from systematic idea generation. To compensate for these liabilities, many SMEs adopt an open innovation approach by collaborating with market-based partners such as customers and suppliers. This study investigates the relationship between SMEs’ systematic idea generation and front-end performance and investigates the moderating role of market-based partnership for SMEs. Drawing on a survey of 146 Swedish manufacturing SMEs, this study provides two key contributions. First, the systematic idea generation and front-end performance relationship in SMEs is non-linear. Accordingly, higher levels of front-end performance are achieved when idea generation activities are highly systematic. Second, the returns from higher levels of systematic idea generation are positively moderated by market-based partnerships. Thus, external cooperation with customers and suppliers pays off most toward front-end performance when SMEs have highly systematic idea generation processes. These results indicate a contingency perspective on the role of external partnerships. They also have implications for research into the front-end of innovation and open innovation in the context of SMEs.

  • 11.
    Anokhin, Sergey
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi. Department of Management and Entrepreneurship, St. Cloud State University, St. Cloud, United States;Department of Management, National Research Tomsk Polytechnic University, Tomsk, Russian Federation.
    Wincent, Joakim
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi. Hanken School of Economics, Helsinki, Finland;University of St Gallen, St Gallen, Switzerland.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi. Södertörn university, Stockholm, Sweden.
    Chistyakova, Natalia
    Department of Management, National Research Tomsk Polytechnic University, Tomsk, Russian Federation.
    Oghazi, Pejvak
    Södertörn university, Stockholm, Sweden.
    Industrial clusters, flagship enterprises and regional innovation2019Ingår i: Entrepreneurship: Theory & Practice, ISSN 1042-2587, E-ISSN 1540-6520, Vol. 31, nr 1-2, s. 104-118Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    For a sample of all 88 counties in the State of Ohio over a 5-year period, this study documents the effect of flagship enterprises and concentrated industrial clusters on regional innovation. Consistent with the agglomeration arguments and the knowledge spillover theory of entrepreneurship, both appear to affect regional innovation positively. Additionally, regional educational attainment positively moderates the effect of industrial clusters on innovation. At the same time, flagship enterprises primarily affect regional innovation in regions with low education levels. Results are obtained with the help of conservative econometric techniques and are robust to the choice of alternative dependent variables and estimators. The findings have major policy implications and provide insights into alternative routes to encouraging regional innovation.

  • 12.
    Mostaghel, Rana
    et al.
    Division of Marketing and Strategy, School of Business Society and Engineering, Malardalen University, Sweden.
    Oghazi, Pejvak
    School of Social Sciences, Sodertorn University, Stockholm, Sweden.
    Patel, Pankaj C.
    Villanova School of Business, Villanova University, Villanova, PA, USA.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi. University of Vaasa, Department of Management, Vaasa, Finland.
    Hultman, Magnus
    University of Leeds, Leeds University Business School, Maurice Keyworth Building, Leeds, United Kingdom.
    Marketing and supply chain coordination and intelligence quality: A product innovation performance perspective2019Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 101, s. 597-606Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Based on a sample of 148 Swedish firms, this study investigates the complementary relationships between internal and external coordination and external intelligence quality to explain product innovation performance. The results show that, with increasing manufacturing-marketing coordination, higher market intelligence quality or higher supply chain intelligence quality are positively associated with product innovation performance. The complementary roles of internal and external coordination and intelligence quality have theoretical and practical implications.

  • 13.
    Parida, Vinit
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi. University of Vaasa, Finland.
    Burström, Thommie
    Hanken School of Economics, Finland.
    Visnjic, Ivanka
    ESADE Business School, Ramon Llull University, Spain.
    Wincent, Joakim
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi. University of Vaasa, Finland;University of St. Gallen, Switzerland.
    Orchestrating industrial ecosystem in circular economy: A two-stage transformation model for large manufacturing companies2019Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 101, s. 715-725Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Making the transition to a circular economy is an important goal for society and individual companies, particularly in resource-intensive manufacturing industries. Yet the complexity and interdependencies of such an undertaking mean that no single company can achieve it alone and ecosystem-wide orchestration is necessary. Based on a qualitative study of six large manufacturing companies (ecosystem orchestrators) and their ecosystem partners, we develop a process model that describes the scarcely understood process of ecosystem transformation toward a circular economy paradigm. We provide evidence that ecosystem orchestrators achieve the transition toward a circular economy in two stages: 1) ecosystem readiness assessment and 2) ecosystem transformation. In each stage, specific and complementary mechanisms are deployed. The article elaborates on ecosystem transformation mechanisms and their purpose, use, and interdependencies in moving toward a circular economy paradigm.

  • 14.
    Sjödin, David
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi. University of Vaasa, Department of Management, Vaasa, Finland.
    Kohtamäki, Marko
    University of Vaasa, Department of Management, Vaasa, Finland.
    Relational governance strategies for advanced service provision: Multiple paths to superior financial performance in servitization2019Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 101, s. 906-915Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    The ability of manufacturing companies to offer advanced services and achieve superior financial performance remains an open question in the servitization literature. One central question relates to how providers govern customer relationships to realize profits through servitization. This study addresses this question by unraveling the complex relations between advanced service provision, relational governance strategies, and the financial performance of manufacturing firms. Drawing on a dataset of 50 Swedish advanced service providers, this study uses a configurational comparative method—namely, fuzzy-set qualitative comparative analysis (fsQCA)—to identify the influence of configurations of governance conditions (i.e., service innovation, perceived switching costs, the attractiveness of alternatives, and explicit contracts) on firm performance. This study contributes through the identification of three alternative governance strategies that enable advanced service providers to benefit from service provision: 1) innovation governance strategy (high service innovation, low attractiveness of alternatives, and low use of explicit contracts); 2) relational governance strategy (high service innovation, high perceived switching costs, and low use of explicit contracts); and 3) market-based governance strategy (high service innovation, low perceived switching costs, high attractiveness of alternatives, and high use of explicit contracts). These results enrich the literature on servitization and advanced services by reflecting the need to apply diverse relational governance strategies. The results suggest multiple paths to superior financial performance.

  • 15.
    Parida, Vinit
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi. University of Vaasa, Vaasa, Finland.
    Sjödin, David
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Reim, Wiebke
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Reviewing Literature on Digitalization, Business Model Innovation, and Sustainable Industry: Past Achievements and Future Promises2019Ingår i: Sustainability, ISSN 2071-1050, E-ISSN 2071-1050, Vol. 11, nr 2, artikel-id 391Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Digitalization is revolutionizing the way business is conducted within industrial value chains through the use of Internet of Things (IoT) technologies, intensive data exchange and predictive analytics. However, technological application on its own is not enough; profiting from digitalization requires business model innovation such as making the transition to advanced service business models. Yet, many research gaps remain in analyzing how industrial companies can leverage digitalization to transform their business models to achieve sustainability benefits. Specifically, challenges related to value creation, value delivery, and value capture components of business model innovation need further understanding as well as how alignment of these components drive sustainable industry initiatives. Thus, this special issue editorial attempts to take stock of the emerging research field through a literature review and providing a synthesis of special issue contributions. In doing so, we contribute by developing a framework that communicates and sets the direction for future research by linking digitalization, business model innovation, and sustainability in industrial settings.

  • 16.
    Sirén, Charlotta
    et al.
    University of St.Gallen, Global Center Entrepreneurship and Innovation, Institute of Technology Management, St. Gallen, Switzerland.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi. University of Vaasa, Department of Management, Vaasa, Finland.
    Patel, Pankaj C
    Villanova University, Villanova School of Business, Management and Operations, Villanova, United States.
    Wincent, Joakim
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi. University of St.Gallen, Global Center Entrepreneurship and Innovation, Institute of Technology Management, St. Gallen, Switzerland;University of Vaasa, Department of Management, Vaasa, Finland.
    Rushed and short on time: The negative effects of temporal planning and flexible pacing style on the entrepreneurial alertness–effectuation relationship2019Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 101, s. 555-560Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    We investigate the influence of entrepreneurs' temporal preferences on the alertness–effectuation association in the early opportunity creation process. Although temporal cognitions of planning and flexible pacing are generally beneficial in organizational settings, we ask whether they constrain effectuation efforts when there is increasing alertness. Using survey data from 92 entrepreneurs running Swedish ventures, we find that entrepreneurial alertness has a positive association with effectual decision making during opportunity creation. We find support for our predictions that temporal planning (the consideration of the temporal flow of task activities) and flexible pacing behavior (the adaptation of one's pace within social interactions) weaken the positive association between alertness and effectuation. We discuss the implications of our research for the literature on entrepreneurial alertness and effectuation and for the emerging literature on entrepreneurs' temporal preferences.

  • 17.
    Reim, Wiebke
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Sjödin, David
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi. University of Vaasa, Vaasa, Finland.
    Servitization of global service network actors: A contingency framework for matching challenges and strategies in service transition2019Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 104, s. 461-471Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Servitization is a rising trend across manufacturing companies, but it is not achievable without the corresponding transition of the manufacturers’ service network. Despite the key role of service network actors, their servitization pathways are not widely understood. Thus, the purpose of this paper is to understand how diverse service network actors approach servitization under varying conditions. Findings are derived from an exploratory case study of eight service network actors for a global construction equipment manufacturer. The analysis reveals that service network actors face major capability-(lack of service provision capabilities, lack of service provision vision) and market-related challenges (unfavorable local conditions, low customer service readiness) that hinder their transformation. The analysis also reveals four unique servitization strategies (service extension, service benchmarking, digitalization, customer co-creation) that service network actors implement. A contingency framework is proposed to explain which challenges can be matched with which servitization strategies to achieve service network servitization. 

  • 18.
    Partanen, Jukka
    et al.
    University of Vaasa, Department of Management, Helsinki, Finland.
    Kohtamäki, Marko
    University of Vaasa, School of Management / University of South-Eastern Norway, USN Business School , Vaasa, Finland.
    Patel, Pankaj C.
    Villanova School of Business, Villanova University, Villanova, PA, USA.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi. School of Management, University of Vaasa, Vaasa, Finland.
    Supply chain ambidexterity and manufacturing SME performance: The moderating roles of network capability and strategic information flow2019Ingår i: International Journal of Production Economics, ISSN 0925-5273, E-ISSN 1873-7579Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Organizational ambidexterity is the simultaneous act of exploiting existing competences and exploring new opportunities. Prior studies suggest that resource-constrained SMEs cannot successfully pursue simultaneous interorganizational ambidexterity but need to rely on functionally separated alliances (i.e., alliances based on their value chain function such as explorative R&D alliances or exploitative commercialization alliances) to achieve ambidexterity. Yet, others propose that ambidexterity can occur within the functional domain of a supply chain. We investigate the relationships among supply chain ambidexterity, network capabilities, strategic information flow, and firm performance. In a sample of manufacturing SMEs in Sweden, we hypothesize the direct association between supply chain ambidexterity and performance and the moderating effect of network capabilities and strategic information flow. By testing our hypotheses in a sample of 200 manufacturing SMEs, we show that supply chain ambidexterity decreases firm performance; however, network capabilities and strategic information flow with their supply chain partners help mitigate this negative relationship. The present study advances understanding of ambidextrous interorganizational collaboration and alliances in general and supply chain ambidexterity of manufacturing SMEs in particular. In contexts where supply chain ambidexterity is negatively associated with performance, network capabilities and strategic information flow may be necessary to lower the negative effects.

  • 19.
    Jovanovic, Marin
    et al.
    Luleå tekniska universitet.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Sjödin, David
    Luleå tekniska universitet, Centre for Management of Innovation and Technology in Process Industry, Promote. Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    The evolution of digital platforms: Exploring the interplay between digital generativity and solution value space2019Konferensbidrag (Refereegranskat)
    Abstract [en]

    This study explores how the evolution of digital platforms enable the growth of solution value space in manufacturing firms. Greater generativity of digital modules increases the value space and associated solution scope of the digital platforms. This study focuses on the evolution of digital platforms, that is, how design recombination of digital module units can facilitate manufacturers to deliver multiple advanced solutions through use recombination. Based on multiple case studies in the construction industry, the findings present the maturity model of three digital platforms for manufacturers: (1) connected product platform, (2) fleet management platform and (3) digital industrial platforms. First, connected product platform generates a service space from a single digital module as a value offer to customer. Second, fleet management platform leverages on assemblages of digital modules that enables multiple advanced solutions though use recombination. Finally, digital industrial platform extends the level of platform openness by promoting digital generativity to specialized complementors. Thus, study also sheds light on the generativity tension by helping firms to navigate the balance between promoting and constraining digital generativity.

  • 20.
    Kohtamäki, Marko
    et al.
    University of Vaasa, School of Management, Vaasa, Finland.
    Heimonen, Jesse
    University of Vaasa, School of Management, Vaasa, Finland.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi. University of Vaasa, School of Management, Vaasa, Finland.
    The nonlinear relationship between entrepreneurial orientation and sales growth: The moderating effects of slack resources and absorptive capacity2019Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 100, s. 100-110Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    The present study aims to advance the understanding of the complex and context-dependent relationship between entrepreneurial orientation (EO) and firm sales growth by investigating the linearity assumption and assessing the moderating role of financial slack resources and absorptive capacity in the mature industry context. Departing from some recent EO studies, the analysis based on a dataset of 86 companies operating in the food manufacturing industry suggests that EO has a nonlinear relationship with sales growth. Moreover, the results suggest that in companies with high levels of slack resources, an increase in EO from low to moderate levels accelerates sales growth; however, to capitalize on the sales growth potential of high EO, a high absorptive capacity is also required. Thus, the present study demonstrates a nonlinear effect of EO on sales growth, and particularly from moderate to high levels of EO, the positive moderating effects of absorptive capacity and slack resources.

  • 21.
    Shepherd, Dean A.
    et al.
    University of Notre Dame.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Wincent, Joakim
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    The Surprising Duality of Jugaad: Low Firm Growth and High Inclusive Growth2019Ingår i: Journal of Management Studies, ISSN 0022-2380, E-ISSN 1467-6486Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Western theories on creativity emphasize the importance of access to resources and the generation of innovations as a source of sustainable competitive advantage for firms. However, perhaps the emphasis on slack resources and the firm as the level of analysis may be less appropriate for understanding the benefits of individual creative problem solving in resource‐poor environments of the east; focusing solely on the firm is not sufficiently inclusive and may underestimate the benefits of creative problem solving under resource scarcity. Through an inductive interpretive case study of 12 problem solvers in the highly resource‐poor environment of rural India, we identified the antecedents, dimensions and duality of outcomes for an Indian cultural source of creative problem solving called jugaad. Jugaad relies on assertive defiance, trial‐and‐error experiential learning and the recombination of available resources to improvise a frugal quick‐fix solution. Our inductive framework provides new insights into the dual outcomes of creative problem solving from an eastern perspective; jugaad is unlikely to be a source of competitive advantage for firm growth but represents a source of enhanced wellbeing for inclusive growth.

  • 22.
    Sjödin, David
    et al.
    Luleå tekniska universitet, Centre for Management of Innovation and Technology in Process Industry, Promote. Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Jovanovic, Marin
    Luleå tekniska universitet.
    Visnjic, Ivanka
    Luleå tekniska universitet.
    Value creation and value capture alignment inthe shift to open business models2019Konferensbidrag (Refereegranskat)
    Abstract [en]

    This study argues that successful shift to open business models relies on aligning value-creation and value-capture activities through interactive processes involving both provider and customer. Yet, little is known about how such processes unfold. To address these research gaps, this study examines how provider-customer relationships unfold by examining outcome-based contracts (OBC). Data from two successful and four failed OBC relationships within the manufacturing and process industry demarcates three phases in the shift to open business models - defining value potential, designing value delivery and delivering value improvements. The success or failure of each phase stems from the interplay and alignment between value creation and value capture activities specific to that phase, instead of focus on value creation in one phase and value capture in another. More precisely, the process model shows that the provider and the customer engaged in OBC relationship iterate and align between: 1) revising the value-creation logic and assessing the value-capture potential 2) formulating value-creation processes and constructing value-capture mechanisms and finally 3) enhancing value-creation activities and regulating value capture. This process model contributes to the literature streams on open business models and servitization by showing that both providers and customers needs to be actively involved in managing the dynamic interdependencies between value creation and value capturing activities in the shift to open business models and OBC.

  • 23.
    Parida, Vinit
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi. University of Vaasa, Vaasa, Finland.
    Wincent, Joakim
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi. Hanken School of Economics, Helsinki, Finland. University of St.Gallen, Gallen, Switzerland.
    Why and how to compete through sustainability: a review and outline of trends influencing firm and network-level transformation2019Ingår i: The International Entrepreneurship and Management Journal, ISSN 1554-7191, E-ISSN 1555-1938, Vol. 15, nr 1, s. 1-19Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This article reviews and discusses how to compete with sustainability by reviewing the literature about sustainability, business models, innovation, and networks. It is an introduction to the special issue on “innovative inter-organizational networks and sustainable economy: current trends and future opportunities” and a call for more research where we examine and outline ideas for how the new and rapidly spreading trends of digitalization, the circular economy, and servitization are force firms to develop new types of competitive advantages. We elaborate upon the transformation needs at firm-level capabilities and business models, as well as network-level changes through the formation of new ecosystems and new ways of engaging in co-creation with partners. These firm and network level transformation discussions are complimented with specific list potential areas for future academic research.

  • 24.
    Florén, Henrik
    et al.
    Halmstad University.
    Frishammar, Johan
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Wincent, Joakim
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design. Hanken School of Economics, Helsinki, Finland.
    Critical success factors in early new product development: a review and a conceptual model2018Ingår i: The International Entrepreneurship and Management Journal, ISSN 1554-7191, E-ISSN 1555-1938, Vol. 14, nr 2, s. 411-427Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    The literature on the front end in the New Product Development (NPD) literature is fragmented with respect to the identification and analysis of the factors that are critical to successful product development. The article has a two-fold purpose. First, it describes, analyses, and synthesizes those factors through a literature review of the research on the front end in NPD. Second, it conceptualizes a framework that features two types of success factors: foundational success factors (common to all the firm’s projects) and project-specific success factors (appropriate for the firm’s individual projects). The article makes recommendations for the management of this important phase of product development, discusses limitations of relevant previous research, and offers suggestions for future research. The article makes a theoretical contribution with its analysis and synthesis of the reasons for success in front-end activities and a practical contribution with its conceptual framework that can be used as an analytical tool by firms and their product managers.

  • 25.
    Sjödin, David
    et al.
    Luleå tekniska universitet, Centre for Management of Innovation and Technology in Process Industry, Promote. Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design. Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Cenamor, Javier
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Digital Platforms to Enable Servitization: How leading manufacturers leverage digitalization to provide advanced services2018Ingår i: Management of Innovation and Technology, ISSN 2001-208X, nr 3, s. 10-11Artikel i tidskrift (Övrig (populärvetenskap, debatt, mm))
    Abstract [en]

    Swedish manufacturing firms are increasingly adopting pioneering digital technologies and analytics to support advanced service provision in an attempt to achieve sustainable competitive advantages. This article explains how a platform approach to digitalization can help manufacturers achieve both customization and operational efficiency in advanced service provision across global markets.

  • 26.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Digitalization2018Ingår i: Addressing Societal Challenges / [ed] Editors Johan Frishammar Åsa Ericson, Luleå: Luleå University of Technology, 2018, s. 23-38Kapitel i bok, del av antologi (Övrigt vetenskapligt)
    Abstract [en]

    Digitalization is a fundamental disruptive force triggered by FourthIndustrial Revolution and Internet of Things, which has changed theway we approach and think about business processes and activities.In this increasingly digital age, relationships between organizations(i.e. companies, governmental agencies, and others) and customersare being reshaped and new business models are being invented. Today,companies across industries need agility, speed, flexibility, andthe ability to pivot rapidly to pursue new business opportunities andkeep up with a fast-changing global business environment. Digitalizationemphasizes the importance of placing advanced technology atthe heart of all processes, products, and services. However, much ofthe promised value of digitalization for business and society has notyet been fully realized. Academia will play a vital role in developingthe required knowledge and skills at the individual, company, andsocial levels. LTU can contribute to digital transformation by upgradingteaching and research so that students and researchers learn,understand, and apply digitalization for business development, innovationmanagement, and social value creation.

  • 27.
    Stroe, Silvia
    et al.
    Politecnico di Milano, Department of Management, Economics and Industrial Engineering, Milan, Italy.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design. Department of Management, University of Vaasa, Finland.
    Wincent, Joakim
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design. Hanken School of Economics, Entrepreneurship and Management.
    Effectuation or causation: An fsQCA analysis of entrepreneurial passion, risk perception, and self-efficacy2018Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 89, s. 265-272Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This paper enriches the literature on entrepreneurial decision-making logic by investigating nascent entrepreneurs' use of effectuation and causation. The configurational effect of passion, entrepreneurial self-efficacy, and risk perception is tested for causal and effectual decision-making. The results, based on data gathered from 50 nascent entrepreneurs, show that, more than passion, entrepreneurial self-efficacy, and risk perception alone, it is their combination that leads to the use of a causal and an effectual logic. This fsQCA-based study thereby helps unravel some of the complexities behind entrepreneurs' choice of decision-making logic.

  • 28.
    Lindström, John
    et al.
    Luleå tekniska universitet, Institutionen för system- och rymdteknik, ProcessIT Innovations R&D Centre.
    Kyösti, Petter
    Luleå tekniska universitet, Institutionen för system- och rymdteknik, ProcessIT Innovations R&D Centre.
    Delsing, Jerker
    Luleå tekniska universitet, Institutionen för system- och rymdteknik, EISLAB.
    Ventä, Olli (Medarbetare/bidragsgivare)
    Savolainen, Jouni (Medarbetare/bidragsgivare)
    Kangas, Petteri (Medarbetare/bidragsgivare)
    Helaakoski, Heli (Medarbetare/bidragsgivare)
    Virkkunen, Riikka (Medarbetare/bidragsgivare)
    Muhos, Matti (Medarbetare/bidragsgivare)
    Taipale-Erävala, Kyllikki (Medarbetare/bidragsgivare)
    Parida, Vinit (Medarbetare/bidragsgivare)
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Sjödin, David (Medarbetare/bidragsgivare)
    Luleå tekniska universitet, Centre for Management of Innovation and Technology in Process Industry, Promote. Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    European roadmap for industrial process automation2018Rapport (Övrigt vetenskapligt)
    Abstract [en]

    This is an updated version of the ProcessIT. EU roadmap for industrial process automation, which was initially released in 2013 to provide guidance and input for process industry companies, providers of process industrial IT- and automation solutions, researchers as well as policy makers and bodies/initiatives that craft calls for RDI-projects. The main objective is for European process industry to stay competitive, profitable and sustainable. Thus, to support European process industry in its industrial process automation endeavours, the ProcessIT. EU roadmap outlines three top-level needs: sustainable production, competence management and trust, security, safety and privacy. These three top-level needs intersect the following ten R&D areas:

    • Productivity, efficiency, scalability and flexibility

    • Sustainability through circular economy - circular economy through industrial internet

    • Distributed production/modular factories and services

    • Artificial Intelligence and Big Data

    • Autonomous plants and remote operations

    • Platform economy

    • Cybersecurity

    • Safety - human, machine and environment

    • Competences and quality of work

    • Human-Machine Interfaces and Machine- to-Machine communications,

    which in turn are used as building blocks in the nine gamechangers . The gamechangers aim to influence the process industries’ competitiveness, profitability and sustainability . The gamechangers are listed below:

    • Modular factory for distributed and automated production

    • Live virtual twins of raw-materials, process and products

    • Increased information transparency between field and ERP

    • Real-time data analytics

    • Dynamic control and optimisation of output tolerances

    • Process industry as an integrated and agile part of the energy system

    • Management of critical knowledge

    • Semi-autonomous automation engineering

    • Integrated operational and cybersecurity management

    Finally, the ProcessIT. EU roadmap provides an insight into what may need to be considered on strategic and tactical levels, in terms of: objec-tives, R&D areas, game changers and business modelling, to keep and develop the competitive edge and initiative.

  • 29.
    Sundén, Lina
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Sjödin, David
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Exploiting digitalization opportunities  through business models: empirical insights  from leading swedish manufacturing companies2018Ingår i: Proceedings of the Spring Servitization Conference: Driving Competitiveness through Servitization / [ed] Ali Bigdeli, Thomas Frandsen, Jawwad Raja, Tim Baines, United Kingdom, 2018, s. 163-172Konferensbidrag (Refereegranskat)
    Abstract [en]

    Purpose: To enhance understanding about the process when evaluating a digitally enabled business model opportunity. 

    Design/Methodology/Approach: This exploratory case study provides insights from workshops and interviews with 12 leading providers and customers within the Swedish manufacturing industry. 

    Findings: The novel contribution of this study is a framework for evaluating digitally enabled alternative business model opportunities. Starting from a specific customer opportunity and a corresponding alternative business model, the framework guides firms in (1) assessing opportunities, (2) analysing risks, and (3) financial modelling, to arrive at a go or no-go for exploiting digital business model opportunities. 

    Originality/Value: The study presents important insights for managers on how to handle business opportunities created by digitalization, by evaluating alternative business models. 

  • 30.
    Lenka, Sambit
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design. University of Vaasa, Department of Management.
    Rönnberg Sjödin, David
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Wincent, Joakim
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design. Hanken School of Economics, Helsinki.
    Exploring the microfoundations of servitization: How individual actions overcome organizational resistance2018Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, s. 328-336Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Servitization research has principally focused on the transition of organizational-level strategy, systems, capabilities, and processes for firms to be able to offer advanced services to their customers. Less is known of the underlying microfoundational dynamics of such transitions at the individual-level. Based on a multiple case study of six large multinational industrial firms engaged in servitization efforts, this paper identifies the tactics (i.e., evangelizing, bootlegging, leveraging, and collaborating) that individuals adopt to overcome organizational resistance to servitization. This study also presents the conditions that are necessary for individual employees to adopt these tactics. The present study provides theoretical and practical implications of the microfoundations of servitization, focusing attention on individual-level actions that affect the outcomes at the organizational-level to drive servitization efforts.

  • 31.
    Sundén, Lina
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Frishammar, Johan
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    How to design revenue models for smart connected products2018Konferensbidrag (Övrigt vetenskapligt)
    Abstract [en]

    Manufacturing industry currently undergoesa transformation where digitalization throughsmartconnected products enable newinnovativeservice solutions.A key challenge for companies is capturingprofitsby designing appropriate revenue models for such service solutions. Through a case study of 11 companies, this study enhances knowledge about how to design revenue models forsmart connected product-services. The paperprovides novel insights about howto design new revenue models in a structured way by outlininga framework of keysteps and activities. By doing so it bridgesthe emerging digitalization literature with literature on servitization, advanced services and service solutions.

  • 32.
    Reim, Wiebke
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Sjödin, David
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Managing Risks for Product-Service Systems Provision: Introducing a Practical Decision Tool for Risk Management2018Ingår i: Facilitating Servitization: Practices and Tools for Managing Service Transition, Springer Berlin/Heidelberg, 2018, s. 249-266Kapitel i bok, del av antologi (Refereegranskat)
    Abstract [en]

    Providing product-service systems (PSS) entails increased risks for manufacturing companies as they shift from transaction to relational engagements with customers and assume operational responsibilities for customers’ processes. This study proposes a PSS risk management decision tool, which enables global manufacturing companies to more proficiently manage risks to offer PSS successfully. The results are based on a case study with a Swedish manufacturing company that has long-term experience with providing PSS. The study’s main findings include identifying and proposing an interconnection between risks associated with providing PSS, possible risk responses, and decision criteria that enable decision-makers to select appropriate risk management responses.

  • 33.
    Reim, Wiebke
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Sjödin, David
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Mitigating adverse customer behaviour for product-service system provision: An agency theory perspective2018Ingår i: Industrial Marketing Management, ISSN 0019-8501, E-ISSN 1873-2062, Vol. 74, s. 150-161Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Offering product-service systems (PSS) arguably results in economic, environmental and social benefits but also entails significant challenges related to relational dynamics between the provider and the customer. Although prior studies suggest that adverse customer behaviour during PSS provision is likely, they provide a limited theoretical understanding of the conceptualization of such relational problems and, more importantly, offer few possible ways to address these problems. By applying the lens of agency theory, this study examines PSS provider-customer relational problems and solutions. Therefore, the purpose of this study is to identify agency problems and propose mechanisms to mitigate adverse customer behaviour in PSS provision. Based on a multiple case study approach involving two manufacturing companies, several results are presented. First, we identify and describe two underlying reasons for adverse customer behaviour. These reasons are associated with goal differentiation and monitoring challenges. Second, different agency mechanisms (i.e. sharing, monitoring and trust) are presented as approaches to mitigate the likelihood of adverse customer behaviour. The matching of agency problems with agency mechanisms to mitigate these problems lays the groundwork for developing a framework for agency situation evaluation during the formation and ongoing phases of the PSS agreement. In addition, the choice of agency mechanism is found to be correlated with the maturity and type of customer relationship and can change over time as new customers become known and then become loyal. The proposed framework has major theoretical implications for the PSS literature as well as managerial implications for large manufacturing companies engaged in PSS provision.

  • 34.
    Sjödin, David
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi. Luleå tekniska universitet, Centre for Management of Innovation and Technology in Process Industry, Promote.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi. University of Vaasa, Finland.
    Leksell, Markus
    Accenture.
    Petrovic, Alexsandar
    Deloitte.
    Smart Factory Implementation and Process Innovation: A Preliminary Maturity Model for Leveraging Digitalization in Manufacturing : Moving to smart factories presents specific challenges that can be addressed through a structured approach focused on people, processes, and technologies.2018Ingår i: Research technology management, ISSN 0895-6308, E-ISSN 1930-0166, Vol. 61, nr 5, s. 22-31Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Thedevelopment of novel digital technologies connected to the Internet of Things, alongwith advancements in artificial intelligence and automation, is enabling a newwave of manufacturing innovation. “Smart factories” will leverage industrialequipment that communicates with users and with other machines, automatedprocesses, and mechanisms to facilitate real-time communication between thefactory and the market to support dynamic adaptation and maximize efficiency. Smartfactories can yield a range of benefits, such as increased process efficiency,product quality, sustainability, and safety and decreased costs. However, companiesface immense challenges implementing smart factories, given the large-scalesystemic transformation the move requires. We use data gathered from in-depth studiesof five factories in two leading automotive manufacturers to analyze these challengesand identify the key steps needed to implement the smart factory concept. Basedon our analysis, we offer a preliminary maturity model for smart factory implementationbuilt around three overarching principles: cultivating digital people, introducingagile processes, and configuring modular technologies.

  • 35.
    Chirumalla, Koteshwar
    et al.
    School of Innovation, Design and Engineering, Mälardalen University.
    Oghazi, Pejvak
    Business Studies, School of Social Sciences, Södertörn University.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design. Department of Management, University of Vaasa.
    Social media engagement strategy: Investigation of marketing and R&D interfaces in manufacturing industry2018Ingår i: Industrial Marketing Management, ISSN 0019-8501, E-ISSN 1873-2062, Vol. 74, s. 138-149Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Research shows that effective marketing and R&D interface is pivotal in a company's new product development performance and future competitiveness. The increased popularity of social media promised to enhance interaction, collaboration, and networking between the two functions. However, there is limited knowledge regarding the key activities, infrastructure requirements, and potential benefits of social media in the marketing and R&D interface. This study aims to advance the current understanding of social media engagement strategies, which facilitates improved marketing and R&D interfaces and ultimately NPD performance for manufacturing companies. Based on a multiple-case study in two manufacturing companies, this study first presents the role of social media in facilitating improved marketing and R&D interface within a B2B context. Second, it presents the adoption process of the social media engagement strategy for an evolving marketing and R&D interface. The adoption process is divided into three phases, namely coordination, cooperation, and coproduction, to provide detailed insights regarding full-scale social media engagement. Taken together, the study provides novel insights into industrial marketing management literature by exemplifying the role of social media and proposing a systematic social engagement strategy for improved marketing and R&D interface in the manufacturing industry.

  • 36.
    Parida, Vinit
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design. Department of Management, University of Vaasa, Finland.
    George, Nerine Mary
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Wincent, Joakim
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design. Hanken School of Economics, Helsinki, Finland.
    Strategic diagnosis of information processing structures and commercialization in new ventures2018Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 85, s. 83-90Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Both the strategic management and entrepreneurship literatures provide limited guidance on strategic diagnosis in the commercialization stage when the information processing structures of ventures are gestating. This study focuses on how founders engage in strategic diagnosis in lower development stages of venture information processing structures. A procedure using archival sales data from 90 entrepreneurs who founded their firms in 2012, serves to assess sales achievement in the first three years of the venture. Using logistic regression with robust standard errors for the analysis, this study shows that more developed information processing structures increase the likelihood of realizing sales. Labeling strategic challenges as controllable instead of uncontrollable or as lower positive-gain increases the likelihood of sales after founding.

  • 37.
    Patel, Pankaj C.
    et al.
    Villanova School of Business, Villanova University.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Jayaram, Jayanth
    Moore School of Business, University of South Carolina.
    Oghazi, Pejvak
    School of Social Sciences, Sodertorn University.
    Task equivocality and process modularity in R&D offshore collaboration projects2018Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 93, s. 12-22Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Task equivocality could be a key impediment in offshore collaboration projects. Process modularity, or the extent to which offshore collaboration tasks can be decoupled and re-sequenced with little loss of functionality in offshore collaboration, could help lower task equivocality. Process modularity could be further complemented by knowledge conversion cycles and offshoring collaboration competence to further lower task equivocality. We use data from 86 offshore research and development collaboration projects between two strategic business units of a large European firm and their partner firms in India. The results show that process modularity was not associated with task equivocality. However, with increasing process modularity, higher levels of knowledge conversion cycles or offshore collaboration competence were negatively associated with task equivocality. These preliminary findings extend our knowledge of task equivocality in the context of offshore collaboration projects.

  • 38.
    Lenka, Sambit
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design. Department of Management, University of Vaasa.
    Rönnberg Sjödin, David
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Wincent, Joakim
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design. Hanken School of Economics.
    Towards a multi-level servitization framework: Conceptualizing ambivalence in manufacturing firms2018Ingår i: International Journal of Operations & Production Management, ISSN 0144-3577, E-ISSN 1758-6593, Vol. 38, nr 3, s. 810-827Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose

    The dominant-view within servitization literature presupposes a progressive transition from product to service orientation. In reality, however, many manufacturing firms maintain both product and service orientations throughout their servitization journey. Using the theoretical lens of organizational ambivalence, the purpose of this paper is to explore the triggers, manifestation and consequences of these conflicting orientations.

    Design/methodology/approach

    A multiple case study method was used to analyze five large manufacturing firms that were engaged in servitization. Semi-structured interviews were conducted with 35 respondents across different functions within these firms.

    Findings

    Servitizing firms experience organizational ambivalence during servitization because of co-existing product and service orientations. This paper provides a framework that identifies the triggers of this ambivalence, its multi-level manifestation and its consequences. These provide implications for explaining why firms struggle to implement servitization strategies due to co-existing product and services orientations. Understanding organizational ambivalence, provides opportunity to manage related challenges and can be vital to successful servitization.

    Originality/value

    Considering the theoretical concept of ambivalence could advance the understanding of the effects and implications of conflicting orientations during servitization in manufacturing firms.

  • 39.
    Kamalaldin, Anmar
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Sjödin, David
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi. University of Vaasa.
    Understanding Procurement Processes for Digitally Enabled Advanced Services2018Ingår i: Book of Abstracts, 7th International Conference on Business Servitization, November 22-23, 2018, Nova School of Business and Economics: Parallel session 6: Organizational Structure and Procurement / [ed] Emanuel Gomes, Miguel Pina e Cunha, Ferran Vendrell-Herrero, 2018, s. 118-124Konferensbidrag (Refereegranskat)
    Abstract [en]

    Digitalization or industry 4.0 holds the potential of providing many benefits to industrial companies. Industrial customers are increasingly focusing on buying digitally enabled advanced services, i.e. integrated solutions that combine products and service functions with digital capabilities. However, traditional procurement processes are not well designed for evaluating and buying digitally enabled advanced services, which inhibits value co-creation between the supplier and customer. Therefore, industrial customers need to transform their procurement processes in order to improve the potential of profiting from digitalization. We use data gathered from multiple case study of 8 large companies in Sweden to develop a procurement process for digitally enabled advanced services. The proposed process consists of 4 phases with key activities at each phase. These are based on a close interaction between the internal actors of customer organization, as well as co-creation logic between customer and supplier, leading to a win-win relationship and continuous innovation.

  • 40.
    Stroe, Silvia
    et al.
    Politecnico di Milano, Department of Management, Economics and Industrial Engineering.
    Wincent, Joakim
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design. Hanken School of Economics, Department of Management and Organization.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi. University of Vaasa, Department of Management.
    Untangling intense engagement in entrepreneurship: Role overload and obsessive passion in early-stage entrepreneurs2018Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 90, s. 59-66Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Drawing on theory related to identity-relevant role stressors, this study explores how a stressful context in the early stages of new venture creation influences entrepreneurs' inclination toward obsessive passion. Consistent with the hypotheses derived from the theory, analysis of data on early-stage entrepreneurs indicates that a context of stress linked to role overload prompts entrepreneurs to engage more intensely in entrepreneurial activity, thereby leading to greater obsessive passion. Furthermore, high levels of goal challenge and achieved progress enhance the effect of role overload, making it more motivationally incongruent and more motivationally relevant for the entrepreneur. This effect increases entrepreneurs' inclination toward obsessive passion.

  • 41.
    Lindhult, Erik
    et al.
    School of Innovation, Design and Engineering, Mälardalen University, Sweden.
    Chirumalla, Koteshwar
    School of Innovation, Design and Engineering, Mälardalen University, Sweden.
    Oghazi, Pejvak
    Business Studies, School of Social Sciences, Södertörn University, Huddinge, Sweden. School of Business and Economics, Linnaeus University, Växjö, Sweden.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi. Department of Management University of Vaasa, Vaasa, Finland.
    Value logics for service innovation: practice-driven implications for service-dominant logic2018Ingår i: Service Business: An International Journal, ISSN 1862-8516, E-ISSN 1862-8508, Vol. 12, nr 3, s. 457-481Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Service-dominant logic (SDL) provides a conceptual understanding of and widens the view on value creation in service innovation for product-centric companies. However, empirical research linking SDL and service innovation is still limited albeit expanding. This study provides insights beyond existing discussions on product and service dimensions using the theoretical lens of the value logic perspective. More specifically, the purpose of this study is to examine how value can be understood, targeted, and created in the pursuit of service innovation by product-centric manufacturing companies. Building on a previous investigation of two multinational product-centric manufacturing companies, this paper identifies and develops a theoretical model to describe the space shift in service innovation with four different kinds of value logics, namely, product-based value logic, service-based value logic, virtual-based value logic, and systemic-based value logic. Using a digitalization-driven new service innovation, namely the My Control System, which is a web-based service delivery platform, this paper describes space shifts to enhance value through four value logics as efforts. Further, challenges associated with different value logics are described in terms of complexity traps and service gaps. The study also contributes to bridging the gap between SDL theory and practice by developing a midrange theoretical model for value creation as a specification and amendment to SDL that supports SDL-guided service innovation and servitization in practice.

  • 42.
    Reim, Wiebke
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Rönnberg Sjödin, David
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Adaption of  Product-Service System (PSS) Business Model Innovations in Global Distribution Networks2017Konferensbidrag (Refereegranskat)
    Abstract [en]

    Offering product-service systems (PSS) is argued to result in significant benefits to economic, environmental and social sustainability but also entails a significant challenges related to relational dynamics between the manufacturer and the service providers belonging to the distributer network. As most large manufacturing companies operate globally, their delivery network partners also tend to be globally distributed. This adds to heterogeneity within the global distribution network, where products and services sales largely relay upon readiness and willingness of their distributers to sell PSS innovations successfully. Thus, firms must actively manage the resistance in the distributer network to adopt and implement PSS business model innovations. Therefore, the purpose of this paper is to investigate how manufacturing companies can facilitate adoption of PSS business model innovations among their global distributer network. In a single case study we interviewed 23 respondents from the headquarter, regional managers and distributer network which resulted in unique insides about the challenges, needs and expectations of the different functions and how they differ from each other. The data clearly reveals that the distributer network varies significantly in terms of their readiness and ability to offer advanced services. The distributers can be classified based on the PSS business models that they are currently offer or based on certain characteristics that influence their possibility to offer advanced services (e.g. customer characteristics, market characteristics and distributer capabilities). Based on this classification and the individual challenges of the distributers, support mechanisms for managing PSS adoption in a global distributer network were identified. The mechanisms differ based on the maturity of the distributer and based on whether they support the value creation, value delivery or value capture (business model elements). The findings show that the distributers need to be treated differently based on their maturity level in order to adopt PSS successfully and that the manufacturer need to be actively involved in the development of all distributors.

  • 43.
    Cenamor, Javier
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Rönnberg Sjödin, David
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Adopting a Platform Approach in Servitization: Leveraging the Value of Digitalization2017Ingår i: International Journal of Production Economics, ISSN 0925-5273, E-ISSN 1873-7579, Vol. 192, s. 54-65Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This study explores how a platform approach facilitates the implementation of advanced service offerings in manufacturing firms. Understanding servitization through a platform approach is important because many manufacturing firms fail to manage the service paradox, that is, the challenge of simultaneously enriching the value proposition by adding services while maintaining cost levels. This study focuses on how adopting a platform approach leverages the value of digital and information technologies (e.g., smart and connected machines) for advanced service offerings. It is argued that a platform approach based on a modular architecture can enable manufacturers to pursue both customization and operational efficiency. Based on multiple case studies, the findings highlight the importance of information modules replacing product and service modules as the core modules for successful servitization. More specifically, the findings illustrates the journeys of manufacturing firms as they leverage value from information modules to facilitate the orchestrating role of back-end units and the builder role of front-end units.

  • 44.
    Parida, Vinit
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Rönnberg Sjödin, David
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design. Luleå tekniska universitet, Centre for Management of Innovation and Technology in Process Industry, Promote.
    Advanced Service Business Models for Circular Economy2017Konferensbidrag (Refereegranskat)
    Abstract [en]

    Themanufacturing industry is moving from linear and material-intensive businessmodels toward a more circular economy that effectively uses available resourcesto enhance both profits and sustainability. This new circular economyemphasizes offering advanced services rather than pure goods. Transitioningfrom product to service sales provides multiple possibilities to introduce circular business models, where new forms of value can be created for providers, their customers, and other actors in the ecosystem by utilizing resources more efficiently.Companies need to develop the business models from a ecosystem perspective that involves effectively distributing responsibilities and closely integrating activitiesthroughout the ecosystem. In contrast, current business model practices are often too firm-centric and consider a single firm as a relevant unit, despite the fact that a network of ecosystem actors, such as providers, customers, service partners, and digital actors, are necessary to realize a total offer and for sustainability effects to materialize. Therefore,important questions about the distribution of activities, roles, cost- and revenue sharing, value creation and capture, and procurement are currently left unanswered. In sum, due to these problems, current methods for ecosystem business model development often fail to live up to the full sustainabilit ypotential of advanced services. Thus, we argue for need to develop and test method sfor circular or advanced service business models that is valid from an ecosystem perspective

  • 45.
    Rönnberg Sjödin, David
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Lindström, John
    Luleå tekniska universitet, Institutionen för system- och rymdteknik, Signaler och system.
    Barriers and conditions of open operation: a customer perspective on value co-creation for integrated product-service solutions2017Ingår i: International Journal of Technology Marketing, ISSN 1741-878X, E-ISSN 1741-8798, Vol. 12, nr 1, s. 90-111Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Enabling value co-creation between provider and customer is a key requirement for successful adoption of integrated product-service offerings in a capital good industrial setting. However, little is known about the barriers and conditions explaining customers willingness to open up their internal processes for value co-creation with providers. Based on a multiple exploratory case studies with four customers and four providers within the manufacturing and process industries, this study identifies three barriers to open operation (operational cultural resistance, loss of operational know-how and risk of operational conflict) which may restrict the potential for increased value co-creation and must be managed to support the adoption of integrated solutions. In addition, we identify two key conditions related to the criticality of the operational process and the state of operational competences as strong influences for which form of open operation engagement would be favoured by customer. The study holds both theoretical and practical implications.

  • 46.
    Partanen, Jukka
    et al.
    Vaasan Yliopisto Helsinki.
    Kohtamäki, Marko
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design. University of Vaasa .
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Wincent, Joakim
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Developing and validating a multi-dimensional scale for operationalizing industrial service offering2017Ingår i: The journal of business & industrial marketing, ISSN 0885-8624, E-ISSN 2052-1189, Vol. 32, nr 2, s. 295-309Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    urpose

    The purpose of this paper is to develop a new scale for measuring the scope (i.e., breadth and depth) of industrial service offering.

    Design/methodology/approach

    The scale and its constructs are developed by (1) combining the key insights from prior literature and practitioners gained through expert interviews; (2) validating the constructs by three item-construct validation rounds with nine academic experts; and (3) by testing and further revising the scale, with a sample of 91 manufacturing firms.

    Findings

    The distinct contribution of the study is the construction and validation of a new multi-dimensional scale for operationalizing the scope of industrial service offering. In addition, the identified service categories (i.e., pre-sales services, product support services, product life-cycle services, R&D services, and operational services) extend the current literature on service typologies

    Research limitations/implications

    The data is somewhat biased towards small and medium-sized industrial firms. Hence, the development of the measurement in the context of large industrial firms provides one fruitful avenue for further research.

    Practical implications

    For managers of industrial firms, the identified service categories provide novel insight on how to develop, bundle and commercialize industrial services to their varying customer segments.

    Originality/value

    This study develops a multi-dimensional, fine-grained, statistical and relationship-level scale for measuring the scope of industrial service business. Moreover, this study tests and further develops the scale with quantitative empirical data.

  • 47.
    Lenka, Sambit
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Wincent, Joakim
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Digitalization Capabilities as Enablers of Value Co-Creation in Servitizing Firms2017Ingår i: Psychology & Marketing, ISSN 0742-6046, E-ISSN 1520-6793, Vol. 34, nr 1, s. 92-100Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    As manufacturing companies pursue a servitization strategy, they are increasingly relying on developing digitalization capabilities to interact and co-create value with their customers. However, many lack an understanding of what constitutes digitalization capabilities and how they can create value with customers. To address these questions, the study builds on qualitative data from four industrial manufacturing firms to conceptualize three underlying subcomponents of digitalization capabilities, namely, intelligence capability, connect capability, and analytic capability. The study identifies and explains how digitalization capabilities enable value co-creation with customers through perceptive and responsive mechanisms. This study contributes to the servitization literature by showcasing how digitalization capabilities are enabling value co-creation in a business-to-business context.

  • 48.
    Reim, Wiebke
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Lenka, Sambit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Frishammar, Johan
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Parida, Vinit
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Implementing Sustainable Product–Service Systems Utilizing Business Model Activities2017Ingår i: Procedia CIRP, ISSN 2212-8271, E-ISSN 2212-8271, Vol. 64, s. 61-66Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    To stay competitive and comply with government legislation, many global manufacturing companies try to diminish their environmental impact and avoid commoditization of their products by offering sustainable product–service systems (PSS). Offering PSS successfully is highly challenging, however, and significant interfirm heterogeneity exists with regard to successful PSS provision. Based on multiple case studies in two global manufacturing companies, the importance of the business model as an organizing device to align and coordinate key activities and scarce resources in PSS is highlight. The analysis provides insights into the underlying building blocks that will help firms implement a PSS business model and provides new implications for analyzing and improving PSS offers.

  • 49.
    Parida, Vinit
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Patel, Pankaj C
    Miller College of Business, Ball State University, Muncie, Indiana, Kelley School of Business, Indiana University, Ball State University, Villanova School of Business, Villanova University.
    Frishammar, Johan
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Wincent, Joakim
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Managing the front-end phase of process innovation under conditions of high uncertainty2017Ingår i: Quality and quantity, ISSN 0033-5177, E-ISSN 1573-7845, Vol. 51, nr 5, s. 1983-2000Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Using a fuzzy-set qualitative comparison analysis, we identify and examine key conditions for success in early front-end phases of process innovation projects. We focus on the very initial stage of the innovation process—the front-end phase—and a selection of conditions for managing highly uncertain process innovation projects. In high-uncertainty projects coupled with high levels of equivocality, formalizing roles and processes should be consistently avoided; however, idea screening is beneficial. Moreover, in successful innovation projects formalized processes but not formalized roles are beneficial. The findings suggest that formalizing roles and processes, a success factor in prior studies of innovation, does not result in success of process innovation projects

  • 50.
    Parida, Vinit
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Pesämaa, Ossi
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Wincent, Joakim
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Westerberg, Mats
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Network Capability, Innovativeness, and Performance: A Multidimensional Extension for Entrepreneurship2017Ingår i: Entrepreneurship and Regional Development, ISSN 0898-5626, E-ISSN 1464-5114, Vol. 29, nr 1-2, s. 94-115Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Small- and start-up firms in the high-tech industry usually engage in networking to overcome resource, knowledge, and competence constraints in creative, innovation-based competition. Quite often, however, network relationships fail due to lack of network capability (NC), defined as the ability to manage and gain benefits from external relationships. In the present study, we propose and examine an updated five-dimension NC construct and test its effect on innovativeness and performance. Two independent high-tech samples of small firms and start-ups support measurement properties of the proposed NC construct and suggest that the often-overlooked dimension in NC research of network relationship building is important to include in a complete NC construct. Doing so can help explain organizational innovativeness and effects on the customer, sales, and innovation performance more effectively. As a result, we find support for the proposed NC scale and the importance of network capabilities for small companies and start-ups to remain competitive.

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