Change search
Refine search result
123 101 - 128 of 128
CiteExportLink to result list
Permanent link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Rows per page
  • 5
  • 10
  • 20
  • 50
  • 100
  • 250
Sort
  • Standard (Relevance)
  • Author A-Ö
  • Author Ö-A
  • Title A-Ö
  • Title Ö-A
  • Publication type A-Ö
  • Publication type Ö-A
  • Issued (Oldest first)
  • Issued (Newest first)
  • Created (Oldest first)
  • Created (Newest first)
  • Last updated (Oldest first)
  • Last updated (Newest first)
  • Disputation date (earliest first)
  • Disputation date (latest first)
  • Standard (Relevance)
  • Author A-Ö
  • Author Ö-A
  • Title A-Ö
  • Title Ö-A
  • Publication type A-Ö
  • Publication type Ö-A
  • Issued (Oldest first)
  • Issued (Newest first)
  • Created (Oldest first)
  • Created (Newest first)
  • Last updated (Oldest first)
  • Last updated (Newest first)
  • Disputation date (earliest first)
  • Disputation date (latest first)
Select
The maximal number of hits you can export is 250. When you want to export more records please use the Create feeds function.
  • 101.
    Klefsjö, Bengt
    et al.
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Sandholm, L.
    Juran: tiden som konsult1999In: Kvalitetsmagasinet, ISSN 1104-1579, no 4, p. 34-38Article in journal (Other (popular science, discussion, etc.))
  • 102.
    Klefsjö, Bengt
    et al.
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Söderholm, Peter
    Luleå University of Technology, Department of Civil, Environmental and Natural Resources Engineering, Operation, Maintenance and Acoustics.
    TTT-plotting: an efficient way to analyse reliability data2006In: Proceedings of the First International Conference on Maintenance Engineering, 2006, p. 846-854Conference paper (Refereed)
    Abstract [en]

    The TTT-plot based on failure times from non-repairable units and its theoretical counterpart, the scaled TTT-transform, based on the corresponding life distribution, was presented thirty years ago as a tool for model identification purposes. Since then a number of different applications of TTT-plotting have been presented. Among these are analysis of different aging properties, optimization of age replacement problems and TTT-plotting as a source for creating and studying test statistics. Furthermore, different generalizations have been presented. Among these are applications to repairable units and use of censored failure times. This paper gives an overview of TTT-plotting and a number of practical and theoretical applications with a wide range of references for further reading.

  • 103.
    Klefsjö, Bengt
    et al.
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Westberg, Ulf
    Luleå University of Technology.
    Efficiency calculations of some tests for exponentiality by using TTT-transforms1996In: Arab Journal of Mathematical Sciences, ISSN 1319-5166, Vol. 2, no 2, p. 129-149Article in journal (Refereed)
  • 104.
    Klefsjö, Bengt
    et al.
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Westberg, Ulf
    Luleå University of Technology.
    TTT plotting and maintenance policies1996In: Quality Engineering, ISSN 0898-2112, E-ISSN 1532-4222, Vol. 9, no 2, p. 229-235Article in journal (Refereed)
    Abstract [en]

    One well-known maintenance policy, useful for nonrepayable parts primarily, is the age replacement policy. In that policy, the part is replaced (or repaired to an as-good-as-new state) at failure or when the part has reached the age T, whichever occurs first. The aim is to find the optimal replacement age T which minimizes the long-run maintenance cost per unit time. This maintenance policy was discussed in some recent papers by Brick et al. (1989) and Dodson (1994), and different solutions to obtain estimates of the optimal replacement age were suggested. However, there is another useful technique to handle this problem, namely to use TTT plotting. By using TTT plotting, it is easy to get a nonparametric estimate of the optimal replacement age under the age replacement policy when you have failure data or test data. The plotting technique had also been generalized recently to include censored data.

  • 105.
    Klefsjö, Bengt
    et al.
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Wiklund, Håkan
    Sex Sigma: ett arbetssätt för offensiv kvalitetsutveckling2001In: Kvalitetsmagasinet, ISSN 1104-1579, Vol. 12, no 3, p. 36-39Article in journal (Other (popular science, discussion, etc.))
  • 106.
    Klefsjö, Bengt
    et al.
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Wiklund, Håkan
    Edgeman, Rick L.
    Six sigma seen as a methodology for total quality management2001In: Measuring Business Excellence, ISSN 1368-3047, E-ISSN 1758-8057, Vol. 5, no 1, p. 31-35Article in journal (Refereed)
    Abstract [en]

    Six sigma programs are raging through corporations worldwide, with some corporations citing savings in the $US billions resulting from six sigma implementation. Six sigma has both proponents and detractors with some arguing that nothing new is involved and others identifying it as revolutionary. The view espoused herein argues for six sigma as a methodology within the larger framework of total quality management - a blend of old and new in the sense that the tools of six sigma are often familiar ones, but are applied with an eye that is more strategically focused than historic use of those tools ordinarily indicates.

  • 107. Kumar, Dhananjay
    et al.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Proportional hazards model: a review1994In: Reliability Engineering & System Safety, ISSN 0951-8320, E-ISSN 1879-0836, Vol. 44, no 2, p. 177-188Article in journal (Refereed)
    Abstract [en]

    The proportional hazards model was introduced in 1972 by D. R. Cox in order to estimate the effects of different covariates influencing the times to the failures of a system. The model has been used rather extensively in biomedicine and, recently, interest in its application in reliability engineering has increased. The main purpose of this expository paper is to review the existing literature on the proportional hazards model. At first, the characteristics of the method are explained and its importance in reliability analysis is presented. Subsequently, methods for estimating parameters, along with the small and large sample properties of the estimators, are briefly discussed. Afterwards, work carried out so far on topics such as the effects of interaction, omission, measurement error, misclassification, monotonicity, multicolinearity and time dependency of covariates on the estimator are summarized. Some goodness-of-fit tests, especially those based on graphical methods, are described. We also describe some possible extensions of this model considered so far and available computer programs and packages for estimating the parameters of this model. Finally, some areas for further research are also discussed. (100 refs.)

  • 108.
    Kumar, Dhananjay
    et al.
    Luleå University of Technology.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Proportional hazards model: an application to power supply cables of electric mine loaders1994In: International Journal of Reliability, Quality and Safety Engineering (IJRQSE), ISSN 0218-5393, Vol. 1, no 3, p. 337-352Article in journal (Refereed)
    Abstract [en]

    The electric power supply cable is one of the most critical components of an electric mine loader. The effects of operating conditions such as fault types, cable types, numbers and types of repair done, the machines on which these cables are used, are analyzed using the proportional hazards model. The relatively important operating conditions influencing the life length of the cable are identified and their magnitudes are estimated. Before fitting any model to the data, simple graphical tools have been used in formulating covariates and selecting the suitable model. The proportional hazards model is found to be an effective tool for analyzing the effects of covariates. Graphical methods have been used to test the goodness-of-fit of the proportional hazards model

  • 109.
    Kumar, Dhananjay
    et al.
    Luleå University of Technology.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Kumar, Uday
    Luleå University of Technology, Department of Civil, Environmental and Natural Resources Engineering, Operation, Maintenance and Acoustics.
    Reliability analysis of power transmission cables of electric mine loaders using the proportional hazards model1992In: Reliability Engineering & System Safety, ISSN 0951-8320, E-ISSN 1879-0836, Vol. 37, no 3, p. 217-222Article in journal (Refereed)
    Abstract [en]

    The proportional hazards model (PHM) is a powerful technique which can be used to investigate the effects of operating environment and the diagnostic variables (covariates) associated with an item on its life length. The effects of two different designs and maintenance on the reliability of a power transmission cable of an electric mine loader is investigated using PHM. The purpose is to illustrate the application of this model in making decisions about selecting the proper material or designing an item to meet the required purpose efficiently. (11 refs.)

  • 110.
    Kumar, Uday
    et al.
    Luleå University of Technology, Department of Civil, Environmental and Natural Resources Engineering, Operation, Maintenance and Acoustics.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Reliability analysis of hydraulic systems of LHD machines by using the power law process model1990Report (Other academic)
  • 111.
    Kumar, Uday
    et al.
    Luleå University of Technology, Department of Civil, Environmental and Natural Resources Engineering, Operation, Maintenance and Acoustics.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Reliability analysis of hydraulic systems of LHD machines using the power law process model1992In: Reliability Engineering & System Safety, ISSN 0951-8320, E-ISSN 1879-0836, Vol. 35, no 3, p. 217-224Article in journal (Refereed)
    Abstract [en]

    Previously, a preliminary study of the reliability characteristics of a fleet of load-haul-dump (LHD) machines deployed at Kiruna mine showed that the engine and the hydraulics are the two most critical subsystems. Hydraulic systems are selected for further study because such systems are still under a development phase. Maintenance data for two years for these machines are analyzed. The tests for trends and serial correlation show that times between successive failures for the hydraulic systems are in most cases not independent and identically distributed. Goodness-of-fit tests show that the power law process model provides a good fit to the failure data of the hydraulic systems. Methods for parameter estimation in the power law process model and estimation of optimal maintenance intervals for such systems are presented. Emphasis is on the use of graphical methods for data analysis (14 refs.)

  • 112.
    Kumar, Uday
    et al.
    Luleå University of Technology, Department of Civil, Environmental and Natural Resources Engineering, Operation, Maintenance and Acoustics.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Social Sciences, Technology and Arts, Business Administration and Industrial Engineering.
    Granholm, Sven
    Luleå University of Technology.
    Reliability Analysis of Hydraulic Systems of LHD Machines Deployed at Kiruna Iron Ore Mine1989In: Reliability Achievement: The commercial incentive / [ed] Terje Aven, Taylor & Francis, 1989, 1, p. 179-191Chapter in book (Other academic)
  • 113.
    Kumar, Uday
    et al.
    Luleå University of Technology, Department of Civil, Environmental and Natural Resources Engineering, Operation, Maintenance and Acoustics.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Granholm, Sven
    Luleå University of Technology.
    Reliability investigation for a fleet of load haul dump machines in a Swedish mine1989In: Reliability Engineering & System Safety, ISSN 0951-8320, E-ISSN 1879-0836, Vol. 26, no 4, p. 341-361Article in journal (Refereed)
    Abstract [en]

    The recent trends of deployment of complex and capital intensive equipment in mines has created interest in the field of maintenance and operational reliability of this equipment. The failure consequences associated with random equipment failures have considerable influence on the total operating cost of a highly mechanized mining system. Keeping this in view, a reliability investigation was initiated for a fleet of diesel operated load-haul-dump (LHD) machines in a Swedish mine. The goal is to estimate the operational reliability of these machines, locate items or assemblies which need improvement in design to enhance the reliability and to decide the duration of optimal preventive maintenance. Failure data for one year of LHD machines are analysed using the recently developed graphical technique of total time on test (TTT) plotting. Analytical methods like Kolmogorov-Smirnov test and maximum likelihood estimation are used in the analysis. The importance of testing the reliability data for the presence of trends and serial correlation is also emphasized.

    Download full text (pdf)
    fulltext
  • 114. Kvist, Anna-Karin
    et al.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Which service quality dimensions are important in inbound tourism?: a case study in a peripheral location2006In: Managing Service Quality, ISSN 0960-4529, E-ISSN 1758-8030, Vol. 16, no 5, p. 520-537Article in journal (Refereed)
    Abstract [en]

    Purpose - Based on a conceptual framework drawn from the original SERVQUAL model, the purpose of the paper is to explore the question of which service-quality dimensions are deemed to be important by inbound tourists visiting a peripheral tourist location in Sweden. Design/methodology/approach - Using questionnaires and interviews, Italian and British tourists visiting a peripheral tourist location in northern Sweden are studied in three phases: before the tourist experience, during the experience, and after return home. Findings - Difference in the tourists' perceptions of the importance of various quality dimensions are identified before and after the tourism experience. Many similarities are identified between the needs and expectations of Italian and British tourists, although some differences also emerge. Practical implications - Tourism managers should recognise that the needs of their customers can be influenced by: the time at which these needs are assessed; and cultural differences between nationalities.

  • 115.
    Ljungström, Martin
    et al.
    Luleå University of Technology. Arrigo Logistic Consultants AB, Stockholm, Sweden.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Implementation obstacles for a workdevelopment-oriented TQM strategy2002In: Total quality management (Print), ISSN 0954-4127, E-ISSN 1360-0613, Vol. 13, no 5, p. 621-634Article in journal (Refereed)
    Abstract [en]

    Interest in Total Quality Management has been strong over the past decade. In the western world, quality oriented strategies have become one of the leading methods to develop industrial companies. This article focuses on the connections between TQM and work development. The main reason for this focus is that the need to satisfy customers with higher requirements needs employees that increasingly value their working conditions, and so work development is needed. It is therefore interesting to study companies trying to satisfy their internal and external customers, TQM and how they deal with work development. Studies to analyse obstacles to success, with a strategy that combines work-development and TQM studies, were performed in Swedish and American companies. The studies show that even if the companies commit themselves to TQM and the same core values, the differences are obvious concerning work organisation, work development and the practical TQM approach. The main obstacles to a work-development-oriented TQM strategy are limited resources, lack of knowledge and the management's perspective concerning work development. Here, the metalworker union traditionally plays a significant role, but in TQM, where focus on competence and decisive authority is urgent, its role is not as obvious as it could be.

  • 116. Pesämaa, Ossi
    et al.
    Hair, J.F.
    Klefsjö, Bengt
    Örtqvist, Daniel
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
    Developing a thermometer measuring tourist's needs, expectations and experiences: an empirical study of visitors in Norrbotten2007Report (Other academic)
    Download full text (pdf)
    FULLTEXT01
  • 117. Schön, Karin
    et al.
    Bergquist, Bjarne
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Civil, Environmental and Natural Resources Engineering.
    The consequences of Six Sigma on job satisfaction: a study at three companies in Sweden2010In: International Journal of Lean Six Sigma, ISSN 2040-4166, E-ISSN 2040-4174, Vol. 1, no 2, p. 99-118Article in journal (Refereed)
    Abstract [en]

    Purpose – The purpose of this paper is to present a study of how Six Sigma influences job satisfaction among employees at three large companies with manufacturing units in Sweden that have used different implementation strategies.Design/methodology/approach – The study was performed using a survey distributed to those affected by the implementation at the three company sites, including those not directly involved in any Six Sigma activities.Findings – Employees participating in Six Sigma feel positive changes in many aspects of job satisfaction.The Black Belts (BBs) felt, on the average, positive changes in almost all the tested areas.The largest changes are related to personal and new skill development, influence on work duties and enjoying the work. BBs also feel more recognition from management. Employees not involved in the Six Sigma projects do, on average, also feel positively influenced by Six Sigma, but the tendency is not as clear. Research limitations/implications – The results constitute a platform for further studies on the relation between Six Sigma applications and job satisfaction due to the different approaches used in the three studied plants.Practical implications – The positive results should help alleviate concerns of job satisfaction due to implementation of Six Sigma.Originality/value – The paper fills a knowledge gap concerning the effect of Six Sigma on employees’ well being and job satisfaction.

    Download full text (pdf)
    FULLTEXT01
  • 118.
    Svensson, M.
    et al.
    Luleå University of Technology.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    William Golomski besökte Sverige2001In: Kvalitetsmagasinet, ISSN 1104-1579, no 4, p. 40-42Article in journal (Other (popular science, discussion, etc.))
  • 119. Svensson, Magnus
    et al.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Experiences from creating a quality culture for continuous improvements in the Swedish school sector by using self-assessments2000In: Total quality management (Print), ISSN 0954-4127, E-ISSN 1360-0613, Vol. 11, no 4-6, p. 800-807Article in journal (Refereed)
    Abstract [en]

    Describes experiences from creating a quality culture for continuous improvements in the Swedish school sector by using self-assessments. Concept of total quality management (TQM); Technique for TQM; Different tools for assessment; Features of the Adult Education Initiative program.

  • 120. Svensson, Magnus
    et al.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Stor satsning på självutvärdering1999In: Kvalitetsmagasinet, ISSN 1104-1579, no 6, p. 30-32Article in journal (Other (popular science, discussion, etc.))
  • 121. Svensson, Magnus
    et al.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    TQM-based self-assessment in the education sector: experiences from a Swedish upper secondary school project2006In: Quality Assurance in Education, ISSN 0968-4883, E-ISSN 1758-7662, Vol. 14, no 4, p. 299-323Article in journal (Refereed)
    Abstract [en]

    Purpose - The purpose of this paper is to describe a self-assessment project, the steps taken and the tools used, and above all, focus on the evaluation made after the decision to discontinue, learning and acquiring knowledge about self-assessment as a methodology in educational organizations. Design/methodology/approach - In order to investigate the experiences of the project, interviews were conducted with the Upper Secondary Education Officer and with ten School Principals and a questionnaire was administered to gather opinions among the other staff members. The analysis mainly consisted of searching for potential patterns among the respondents' answers studying their own words by use of three different criteria. Findings - It is important how an organization enters a self-assessment project, or even any quality project. Many people do not seem to have thought very much about what is considered to be quality in the environment in which they operate, and even less have a shared view within the organization. Too often organizations tend to start working with self-assessment without sufficiently thinking of "why" and "how" to accomplish the project. The work is performed without preparing all those who are to participate in the project and without discussing the core values that constitute the work. If the organization has not reached the necessary maturity level it is probably a waste of resources to start a comprehensive self-assessment project. Orginality/value - As a synthesis form the analysis, a model for how an organization should start self-assessment is presented, as well as a number of guiding points. Also, the new tool "Lärostegen" is described.

  • 122.
    Söderholm, Peter
    et al.
    Luleå University of Technology, Department of Civil, Environmental and Natural Resources Engineering, Operation, Maintenance and Acoustics.
    Holmgren, Mattias
    Luleå University of Technology, Department of Civil, Environmental and Natural Resources Engineering, Operation, Maintenance and Acoustics.
    Klefsjö, Bengt
    A process view of maintenance and its stakeholders2007In: Journal of Quality in Maintenance Engineering, ISSN 1355-2511, E-ISSN 1758-7832, Vol. 13, no 1, p. 19-32Article in journal (Refereed)
    Abstract [en]

    Purpose - The purpose of this paper is to describe maintenance in a generic process model, in order to support an alignment of maintenance with other company internal processes aimed at fulfilling external stakeholder requirements. Design/methodology/approach - The proposed maintenance process model is based on existing theories and is illustrated by examples from a paper-mill case study related to the maintenance of DC-motors. Findings - The proposed model supports a holistic view of maintenance and the alignment of the maintenance process with other company internal processes, in order to fulfil external stakeholder requirements. Research limitations/implications - Further research could include an application of the proposed maintenance model to test its usefulness to identify stakeholders and also hazard diagnosis. Practical implications - The importance of vertical and horizontal alignment between the maintenance process and other processes in order to achieve effectiveness and efficiency is illustrated. The model can be used to increase the understanding of the role of maintenance within a company. Thereby, the proposed process model provides valuable support for effective, efficient, and continuous risk reduction. Originality/value - The proposed process view highlights that maintenance can contribute to the fulfilment of external stakeholders' requirements, which strengthens the proposition that maintenance should be seen as a business-process that creates value and not as something that is a "necessary evil".

  • 123.
    Vännman, Kerstin
    et al.
    Luleå University of Technology, Department of Engineering Sciences and Mathematics, Mathematical Science.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Ärligare undersökningar tack vare slumpen1983In: Elementa : tidskrift för matematik, fysik och kemi, ISSN 0013-5933, no 1, p. 30-34Article in journal (Other (popular science, discussion, etc.))
  • 124. Westberg, Ulf
    et al.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    TTT-plotting with censored data based on the PEXE1993In: Reliability: a competitive edge : proceedings of the first SRE-Holland Symposium organised by the Society of Reliability Engineers, Dutch Chapter, the Dutch Reliability Society, and KEMA in October 1993 / [ed] Peter J. van Gestel, Arnheim: Balkema, 1993, Vol. 1, p. 184-195Conference paper (Refereed)
    Abstract [en]

    In 1975 Barlow & Campo presented the scaled TTT-transform and the TTT-plot, which was based on the total time on test concept introduced by Epstein & Sobel, as tools for identification of failure distribution models. Further applications are described in i.e. Bergman & Klefsjo (1984). When making a TTT-plot based on a set of censored data, one must estimate the survivor function using the Kaplan-Meier estimator (KME). In 1980, a new method for estimating the survivor function from a set of censored data, called the piecewise exponential estimator (PEXE), was proposed by Kitchin. These two estimators are compared when making a TTT-plot, to see which of them is best suited for identification of failure distribution models. The authors study the estimate of the optimal age replacement interval, when using the PEXE-technique to make the TTT-plot (6 refs.)

  • 125. Wiklund, Håkan
    et al.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Wiklund, Pia Sandvik
    Innovation and TQM in Swedish higher education institutions: possibilities and pitfalls2002In: Proceedings of the Sixth International Research Conference on Quality, Innovation and Knowledge Management: Kuala Lumpur, February 17-20, 2002Conference paper (Refereed)
  • 126.
    Wiklund, Håkan
    et al.
    Mid Sweden University, Sweden.
    Klefsjö, Bengt
    Luleå University of Technology.
    Wiklund, Pia Sandvik
    Mid Sweden University, Sweden.
    Edvardsson, Bo
    Karlstad University, Karlstad, Sweden.
    Innovation and TQM in Swedish higher education institutions – possibilities and pitfalls2003In: TQM Magazine, ISSN 0954-478X, E-ISSN 1758-6887, Vol. 15, no 2, p. 99-107Article in journal (Refereed)
    Abstract [en]

    Emphasis on quality improvement has been one of the most characteristic features of higher education policy in Nordic and other European countries during the 1990s. In Sweden, the universities' work with quality management has been evaluated for several years. In January 2001, the National Agency of Higher Education in Sweden introduced a new comprehensive system for quality assessment. The Swedish assessment system stresses that the assessment should have as a corner-stone the specific prerequisites for each university and subject, e.g. business administration and their development strategy. The comprehensive quality assessments of Swedish higher education institutions are discussed together with stimulating innovation and continuous improvement of higher education. (45 refs.)

  • 127.
    Wreder, Åsa
    et al.
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Gustavsson, Maria
    Department of Behavioural Sciences, Linköping University.
    Klefsjö, Bengt
    Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
    Management for sustainable health: a TQM-inspired model based on experiences taken from successful Swedish organizations2008In: International Journal of Quality & Reliability Management, ISSN 0265-671X, E-ISSN 1758-6682, Vol. 25, no 6, p. 561-584Article in journal (Refereed)
    Abstract [en]

    Purpose - The purpose of this paper is threefold: to describe how a large organization has successfully worked to achieve sustainable health; compare the work of the large organization with methodologies used by smaller successful organizations; and then to create a model for how managers of larger organizations can work to create sustainable health. Design/methodology/approach - The empirical data were gathered through interviews with managers at different organizational levels and workshops with employees, within a case study in a large bank which received the award "Sweden's best workplace". The data were also compared to results from earlier case studies of three smaller organizations that have received the same award. Findings - The results of the studies show coinciding results as to the importance of management commitment and methodologies, such as employee involvement, delegation, goal deployment and coaching, to create a health-promoting work environment. This indicates that larger organizations do not need any specific methodologies. Practical implications - Based on the experiences from four successful organizations, managers should mainly consider doing the following: start measuring and evaluating the consequences of sickness absence in their organization; and adopt a management strategy based on humanistic core values that are supported by methodologies and tools. Originality/value - The paper adds understanding about how managers of large organizations could work practically to overcome management problems in today's working life and support the work and organizational factors earlier described in the literature to create a health-promoting work environment that stimulates the development of sustainable health.

  • 128.
    Wreder, Åsa
    et al.
    Luleå University of Technology.
    Klefsjö, Bengt
    Luleå University of Technology.
    How to create a successful workplace: the co-workers' opinion of 'Sweden's best workplace'2007In: International Journal of Management Practice, ISSN 1477-9064, E-ISSN 1741-8143, Vol. 2, no 4, p. 345-367Article in journal (Refereed)
    Abstract [en]

    Employee involvement is important to support individual and organisational development, but can also lead to stress and sickness absence. To learn more about how managers should work to achieve forms of involvement that both promote employee health and organisational development, a case study was performed in a large bank that has reduced sickness absence while developing employee dignity and organisational performance. The paper describes the employees' view of what has been vital to create such a successful workplace and methodologies that have been used to achieve this. The results indicate that managers and employees have worked systematically to create a culture based on common values by choosing supporting methodologies.

123 101 - 128 of 128
CiteExportLink to result list
Permanent link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf