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  • 51.
    Backlund, Fredrik
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Chronéer, Diana
    Luleå tekniska universitet, Institutionen för system- och rymdteknik, Datavetenskap.
    Sundqvist, Erik
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Maturity assessment: towards continuous improvements for project-based organisations?2015Inngår i: International Journal of Managing Projects in Business/Emerald, ISSN 1753-8378, E-ISSN 1753-8386, Vol. 8, nr 2, s. 256-278Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    PurposeThe aim of this study is to contribute to the empirical research on project management maturity assessments, specifically based on a maturity model. Design/methodology/approachThe empirical data is based on a case study including in-depth interviews with a semi-structured approach, followed by a focus group interview. A survey was distributed within a project-based organisation and to client and stakeholder representatives, and then analysed. The organisation in the case study is a project department within a Swedish mining company. FindingsCareful considerations are needed when choosing a project management maturity model (PM3) as the model structure can influence the assessment’s focus. It is also important to include both internal and external project stakeholders in the assessment to achieve an efficiency and effectiveness perspective when analysing PM capabilities. Valid information from an assessment is crucial, therefore, clear communication from management is important in order to motivate the participants in the assessment. Research limitations/implicationsImproved understanding for implementing and applying a PM3 contributes to the increased knowledge of drivers, enablers and obstacles when assessing PM maturity, which also creates a basis for further research initiatives. Practical implicationsAn increased knowledge of drivers, enablers and obstacles should be valuable for practitioners introducing and applying a PM3.Originality/valueThis case study gives an in-depth insight into the implementation of a PM3 within a project-based organisation. Through conducting a literature review, it was found that this type of empirical research is rare

  • 52.
    Badawy, Shaimaa Ali
    et al.
    University of Western Ontario.
    Elragal, Ahmed
    German University in Cairo (GUC).
    Gabr, Mahmoud Mohamed Hassan
    Faculty of Science, Alexandria University.
    Multivariate similarity-based conformity measure (MSCM: An outlier detection measure for data mining applications2008Inngår i: Proceedings of the IASTED International Conference on Artificial Intelligence and Applications Machine Learning: as part of the 26th IASTED International Multi-Conference on Applied Informatics ; February 11 - 13, 2008, Innsbruck, Austria / [ed] Alexander Gammermann, Anaheim, Calif: ACTA Press, 2008, s. 314-320Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Outliers, the odd objects in the dataset, can be viewed from two different perspectives; the outliers as undesirable objects that should be treated or deleted in the data preparation step of the data mining process, and the outliers as interesting objects that are identified for their own interest in the data mining step of the mining process. In the latter case, outliers shouldn't be removed, that's why one of the main categories of tasks performed by data mining techniques is outlier detection. Applications that make use of such detection include credit card fraud detection and network intrusion detection. Most of the available outlier detection techniques rely in a distance measure to compare the objects in the dataset which imposed the restriction of dealing with numeric data. In this paper a new multivariate similarity-based conformity measure (MSCM) is suggested to be used to detect outliers in datasets that contain attributes of different data types. The MSCM satisfies two other desirable features; being a multivariate measure and giving ranking instead of a binary judgment of the object. The measure has been applied on three different datasets in order to be evaluated; the measure has shown good results in these experiments.

  • 53.
    Basden, Andrew
    et al.
    Salford University.
    Mirijamdotter, AnitaLuleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.Sytse, StrijbosVrije Universiteit.
    Integrating visions of technology: proceedings of the 12th annual working conference of CPTS2006Collection/Antologi (Annet vitenskapelig)
  • 54.
    Bass, Julian
    et al.
    Robert Gordon University, School of Computing Science and Digital Media.
    Thapa, Devinder
    Luleå tekniska universitet, Institutionen för system- och rymdteknik, Datavetenskap.
    Multi-casting in mountainous regions of developing countries: analysis through ICT, institutions, and capabilities perspectives2014Inngår i: Proceedings of the Annual Hawaii International Conference on System Sciences, ISSN 1530-1605, s. 3327-3336, artikkel-id 6759014Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Overcoming shortages of teachers or teachers with required skills and experience is a major challenge in rural schools in the global south. We investigate a classroom video conference multi-casting project under development by the Nepal Wireless Networking Project. Our case study draws on one-to-one interviews and focus group discussions from three areas and 10 village research sites in Nepal. An analytical framework which combines the capability approach, institutions theory and ICTs is used. We found that multi-casting projects in the health domain (eHealth projects) focus on capacity building for rural health workers. Despite concerns about the quality of health outreach workers, they were central to eHealth project design. In contrast, teachers were not afforded such a central role in the classroom multi-casting project. Teachers were being sidelined or replaced, rather than being seen as an essential asset to the project. The main contribution of this paper is to enhance understanding of how multi-casting projects can enable or inhibit educational capabilities with regard to health and education in mountainous regions of developing countries.

  • 55.
    Berg, Elisabeth
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Arbetsvetenskap.
    Jansson, Maria
    Mörtberg, Christina
    Luleå tekniska universitet.
    Push button and click2003Konferansepaper (Fagfellevurdert)
  • 56.
    Berg, Elisabeth
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Arbetsvetenskap.
    Jansson, Maria
    Mörtberg, Christina
    Luleå tekniska universitet.
    Sluta slappa, börja wappa: mobila tjänster för vem och till vad?2005Rapport (Annet vitenskapelig)
  • 57.
    Berg, Elisabeth
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Arbetsvetenskap.
    Jansson, Maria
    Mörtberg, Christina
    Luleå tekniska universitet.
    Stressing technology: unintentional silence2003Konferansepaper (Fagfellevurdert)
  • 58.
    Berg, Elisabeth
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Arbetsvetenskap.
    Mörtberg, Christina
    Luleå tekniska universitet.
    Jansson, Maria
    Luleå tekniska universitet, Institutionen för hälsovetenskap.
    Emphasizing technology: socio-technical implications2005Inngår i: Information Technology and People, ISSN 0959-3845, E-ISSN 1758-5813, Vol. 18, nr 4, s. 343-358Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Purpose – This article aims to focus attention on users of information technology (IT), especially mobile telephony. It focuses on what people actually say about mobile technology but also aims to pay attention to what they do not talk about, what is found in the silence, especially with new technology when much can be taken for granted. This latter is, according to Foucault, even more important to understand. Design/methodology/approach – The research draws on empirical research through 11 semi-structured interviews and interviews with five focus groups, comprising between four and eight care assistants in each group. The interviews were with three women and three men between 25-70 years old, five female public sector middle managers and care assistants from five focus groups at social services departments in the north of Sweden. A Foucauldian approach is adopted to interpret the findings and explore how their locations within the circuits of socio-technical networks engender uncertainty with mobile technology. The present spread of IT reinforces a belief that people are integrated into the circuits of socio-technical networks. Findings – The findings suggest, on the one hand, that new technologies like mobile communication can be used to organise our everyday lives, whilst, on the other, there are risks with the new technologies, which can discipline discourses. Originality/value – These issues are discussed from a sociological and informatics perspective.

  • 59.
    Bergström, Erik
    et al.
    Jönköping University.
    Lundgren, Martin
    Luleå tekniska universitet, Institutionen för system- och rymdteknik, Digitala tjänster och system.
    Stress Amongst Novice Information Security Risk Management Practitioners2019Inngår i: International Journal on Cyber Situational Awareness, ISSN 2057-2182, Vol. 4, nr 1, s. 128-154Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Today, information is a key asset for many organisations. Reducing risks of information compromise is increasingly prioritised. However, there is an incomplete understanding of how organisations with limited security knowledge and experience manage information security risks in practice. Previous studies have suggested that security-novice employees faced with burdensome, complex, and ambiguous security requirements can experience security-related stress (SRS), and ultimately influence their security decisions. In this study, we further this research stream by suggesting that SRS can similarly be found with security-novice managers responsible for developing and practising information security risk management (ISRM). Two organisations were targeted in the study using a case study approach, to obtain data about their practices, using SRS as an analytical lens. The study found various examples where SRS influenced security-novice managers’ decisions, and identifies several stressors and stress inhibitors in the ISRM process and supporting ISRM tools, and discusses the implications for practitioners.

  • 60.
    Bergström, Erik
    et al.
    School of Informatics, University of Skövde, Skövde.
    Lundgren, Martin
    Luleå tekniska universitet, Institutionen för system- och rymdteknik, Digitala tjänster och system.
    Ericson, Åsa
    Luleå tekniska universitet, Institutionen för system- och rymdteknik, Digitala tjänster och system.
    Revisiting information security risk management challenges: a practice perspective2019Inngår i: Information and Computer Security, ISSN 2056-4961, Vol. 27, nr 3, s. 358-372Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Purpose – The study aims to revisit six previously defined challenges in information security risk management to provide insights into new challenges based on current practices.

    Design/methodology/approach – The study is based on an empirical study consisting of in-depth interviews with representatives from public sector organisations. The data were analysed by applying a practice-based view, i.e. the lens of knowing (or knowings). The results were validated by an expert panel.

    Findings – Managerial and organisational concerns that go beyond a technical perspective have been . found, which affect the ongoing social build-up of knowledge in everyday information security work.

    Research limitations/implications – The study has delimitation as it consists of data from four public sector organisations, i.e. statistical analyses have not been in focus, while implying a better understanding of what and why certain actions are practised in their security work.

    Practical implications – The new challenges that have been identified offer a refined set of actionable advice to practitioners, which, for example, can support cost-efficient decisions and avoid unnecessary security trade-offs.

    Originality/value – Information security is increasingly relevant for organisations, yet little is still known about how related risks are handled in practice. Recent studies have indicated a gap between the espoused and the actual actions. Insights from actual, situated enactment of practice can advise on process adaption and suggest more fit approaches.

  • 61.
    Bergvall-Kåreborn, Birgitta
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    A multi-modal approach to soft systems methodology2002Doktoravhandling, med artikler (Annet vitenskapelig)
    Abstract [en]

    The main aim of my research is to explore ways of enriching Soft Systems Methodology by developing intellectual tools that can help designers to conceptualise, create and evaluate different design alternatives. This directs the focus on the methodology’s modelling phase even though some ideas related to analysis also will be presented. In order to realize this objective the study proposes the following supplements. Firstly, a framework of 15 modalities (knowledge areas) is suggested as a supplement to existing analysis techniques, with the aim of helping the analyst identify important aspects that need to be understood in order to identify relevant issues for modelling. Secondly, a concept called qualifying function is proposed as an additional modelling tool for drawing out different perspectives of a particular problem situation, discussing desirable purposes for the design, and for exploring the underlying rationale behind a suggested transformation or a stated Weltanschauung. Thirdly, an expansion of the measures of performance used in SSM modelling, for evaluating conceptual models of possible design alternatives, is suggested. This expansion also builds on the modal framework. Based on both the theoretical and the practical work I have done I conclude that using the modalities as a general framework in analysis, modelling and evaluation, as well as using the concept qualifying function to tease out and clarify relevant transformations and underlying value systems has practical benefits and therefore can be said to enrich Soft Systems Methodology.

  • 62.
    Bergvall-Kåreborn, Birgitta
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Cultural and industrial values in change2006Inngår i: International Journal of Knowledge, Culture and Change Management, ISSN 1447-9524, E-ISSN 1447-9575, Vol. 6, nr 4, s. 157-163Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This article explores the potential of using a systems design methodology named Soft Systems Methodology (SSM) as a methodology for evaluation.

  • 63.
    Bergvall-Kåreborn, Birgitta
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Diversity is in the air: it is time to challenge our weltanschauung2007Inngår i: Systemist, ISSN 0961-8309, Vol. 28, nr 2, s. 13-25Artikkel i tidsskrift (Fagfellevurdert)
  • 64.
    Bergvall-Kåreborn, Birgitta
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Diversity is in the air: it is time to expose our Weltanschauungen2005Inngår i: Towards Humane Leadership: Proceedings of the 11th annual CPTS working conference / [ed] Albert Helberg; Jan van der Stoep; Sytse Strijbos, Maarssen: Centre for Philosophy, Technology and Social Systems , 2005, s. 1-16Konferansepaper (Fagfellevurdert)
  • 65.
    Bergvall-Kåreborn, Birgitta
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Enriching the model-building phase of soft systems methodology2002Inngår i: Systems research and behavioral science, ISSN 1092-7026, E-ISSN 1099-1743, Vol. 19, nr 1, s. 27-48Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Soft Systems Methodology (SSM) has been criticized for its tendency to result in regulatory, rather than radical, agendas for change. It has also been argued that when stressing the difference between different Weltanschauungs SSM takes them at face value and does not investigate the similarities between them or seek an explanation for this in terms of the structure of society. The aim of the paper is to address these critical comments made towards SSM by incorporating a concept called qualifying function as a conceptual tool for modelling and design. The concept has the potential to help people in a particular problem situation to view the situation from new and different perspectives. It also has the potential to enrich the conceptual models by directing the transformation process. Finally, it provides an alternative technique for model validation by relating the root definition and the conceptual model closer together.

  • 66.
    Bergvall-Kåreborn, Birgitta
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Qualifying function in SSM modeling: a case study2002Inngår i: Systemic Practice and Action Research, ISSN 1094-429X, E-ISSN 1573-9295, Vol. 15, nr 4, s. 309-330Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    In a previous paper the author introduced a concept called qualifying function as a conceptual tool for modeling and design. The concept was incorporated into the modeling phase of soft systems methodology (SSM), with the purpose of addressing some of the criticism directed toward the methodology, such as its tendency to result in regulatory, rather than radical, agendas for change. It was argued that the concept had the potential to help people in a particular problem situation to view the situation from new and different perspectives and that it could enrich the conceptual models by giving the transformation process a direction. The aim of this paper is to apply the concept, embedded in SSM, to a case study involving two projects, focused on creating new work opportunities, to explore the practical applicability and usefulness of the concept, both in general and as a part of the modeling phase of SSM

  • 67.
    Bergvall-Kåreborn, Birgitta
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Reflecting on the use of the concept of qualifying function in system design2006Inngår i: In Search of an Integrative Vision for Technology, New York: Encyclopedia of Global Archaeology/Springer Verlag, 2006, s. 39-62Kapittel i bok, del av antologi (Annet vitenskapelig)
  • 68.
    Bergvall-Kåreborn, Birgitta
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    The role of the qualifying function concept in systems design2001Inngår i: Systemic Practice and Action Research, ISSN 1094-429X, E-ISSN 1573-9295, Vol. 14, nr 1, s. 79-93Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    In this paper I explore potential benefits with using the concept qualifying function as a tool for systems design. The concept originates from the philosophy of Herman Dooyeweerd and refers to the function or character that guides and directs the internal structure of an entity or activity. This means that if the qualifying function for an entity or activity changes, its structure as a whole will change as well. Due to this, the concept and its related theory can help people to view situations from new and different perspectives and to explore the consequences of different views. It can provide a common base for the design around which accommodation more easily can be reached and from where further discussions can be continued. Finally, it has the potential to point at fundamental differences of opinion between participants and stakeholders.

  • 69.
    Bergvall-Kåreborn, Birgitta
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Using soft systems methodology as a methodology for multi-modal systems design2000Licentiatavhandling, med artikler (Annet vitenskapelig)
    Abstract [en]

    The aim of this research is to contribute to the field of systems design by developing intellectual tools that can help designers to conceptualise, create and evaluate different design alternatives. In this work I focus my attention on Soft Systems Methodology. More specifically, I analyse how this methodology can develop its present methods for drawing out different perspectives of a particular problem situation. I also study its process for reaching agreement or consensus on objectives for the design and for evaluating different design alternatives. To address the above issues a framework of 15 dimensions, together with its related concept qualifying function, was incorporated into the different phases of SSM. The framework is based on human experience and developed by Herman Dooyeweerd. The lessons learnt form this is as follows. The framework provides a kind of control device for highlighting dimensions that are perceived as important as well as dimensions that might be lost when analysing a problem situation. It also strengthens the process of drawing out different perspectives and helps to indicate similarities and differences in focus between or within different groups of people. Further, it provides a way to compare different design alternatives as well as their consequences. Finally, it facilitates the model building, and strengthens the model validation.

  • 70.
    Bergvall-Kåreborn, Birgitta
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Bergquist, Bjarne
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Klefsjö, Bengt
    Creating social change in a municipality using a Total Quality Management approach2009Inngår i: Total quality management and business excellence (Online), ISSN 1478-3363, E-ISSN 1478-3371, Vol. 20, nr 12, s. 1375-1393Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This paper describes a joint project started by citizens, trade life and local government of the Swedish municipality of Jokkmokk to create a positive societal development based on the tenets of Total Quality Management. The project had a duration of two years, and also included a parallel effort made in Mansfield in the United Kingdom, although this paper describes the Jokkmokk part of the project. The evaluation was based on surveys and interviews analysed using Soft Systems Methodology. The analysis shows that most respondents thought that the project was successful in changing attitudes of the people of Jokkmokk and of creating valuable networks. The project also had an aim to create involvement of ordinary citizens and many activities were addressed to let citizens develop and generate ideas and participate in societal activities and decision making. The evaluation showed that the leaders and politicians of Jokkmokk were not ready for the used bottom-up approach. The analysis also underlines the importance of communicating the mission and goals of the project. We consider the achievements, due to the short duration of the project, substantial and both the positive and the negative outcomes present valuable lessons from a societal development perspective.

  • 71.
    Bergvall-Kåreborn, Birgitta
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Björn, Michael
    Ericsson.
    Chincholle, Didier
    Ericsson.
    Motivational profiles of toolkit users: iPhone and Android developers2011Inngår i: International Journal of Technology Marketing, ISSN 1741-878X, E-ISSN 1741-8798, Vol. 6, nr 1, s. 36-56Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Toolkits for development and distribution of mobile applications can potentially influence the ecosystem for mobile services. While these toolkits began to surface in the late 1990s, it was not until 2008, when Apple launched its App Store, that their potential became more visible. For these toolkits to create value to all the different stakeholders, we need to understand these innovation milieus and their inhabitants, areas that are becoming increasingly important yet under-researched in the literature. In this paper, we address the questions of who the pioneering users of the Apple and Android owned toolkits are, what attracted them to the mobile application market, and what affected their choice of platform for mobile application development. Emerging from the analysis are four different developer profiles of early adopters of the Android and iPhone platforms.

  • 72.
    Bergvall-Kåreborn, Birgitta
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Broberg, Anders
    Umeå universitet.
    Lassinantti, Josefin
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Davoli, Lorenzo
    Umeå universitet.
    Kuenen, Stoffel
    Umeå universitet.
    Palmquist, Lena
    Umeå universitet.
    Parnes, Peter
    Luleå tekniska universitet, Institutionen för system- och rymdteknik, Datavetenskap.
    Ståhlbröst, Anna
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Synnes, Kåre
    Luleå tekniska universitet, Institutionen för system- och rymdteknik, Datavetenskap.
    Wennberg, Paula
    Luleå tekniska universitet, Institutionen för system- och rymdteknik, CDT.
    User toolkits for citizen-centric mobild service innovation2012Inngår i: eChallenges e-2012 Conference Proceedings / [ed] Paul Cunningham; Miriam Cunningham, IIMC International Information Management Corporation , 2012Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Around the world, there is an ongoing shift from en economy focusing on product development to an economy with focus on digital service development. An ongoing initiative in Europe to support this shift is the Internet of Services (IoS) which strives for a situation where everything that is needed to use a software is available as a service. The aim of this paper is to present a toolkit that non-programmers can use develop their own innovative mobile services. This environment strives to put forth a situation where technologies are made available as components that easily can be composed into a mobile services by just about anyone. This has tremendous impact on the feasibility of citizen-centric services where citizens create apps based on their current needs in their contemporary situation.

  • 73.
    Bergvall-Kåreborn, Birgitta
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Chronéer, Diana
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Styvén, Maria Ek
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Engström, Anne
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Johansson, Jeaneth
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Malmström, Malin
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Nilsson, Michael
    Luleå tekniska universitet, Institutionen för system- och rymdteknik, CDT.
    CASE 7: Smart Growth MeMo: A business model tool for mobile services2011Inngår i: Meeting the challenges of Europe 2020: The Transformative Power of Service Innovation : Case studies collected by the expert panel on service innovation in the EU, Europe Innova , 2011, s. 12-12Kapittel i bok, del av antologi (Annet (populærvitenskap, debatt, mm))
  • 74.
    Bergvall-Kåreborn, Birgitta
    et al.
    Luleå tekniska universitet, Institutionen för system- och rymdteknik, Datavetenskap.
    Eriksson, Carina Ihlström
    Högskolan i Halmstad, Halmstad University.
    Ståhlbröst, Anna
    Luleå tekniska universitet, Institutionen för system- och rymdteknik, Datavetenskap.
    Places and Spaces within Living Labs2015Inngår i: Technology Innovation Management Review, ISSN 1927-0321, E-ISSN 1927-0321, Vol. 5, nr 12, s. 37-47Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    In this article, we propose the concepts of places and spaces as conceptual tools to facilitate the organization of innovation activities within living labs. We have taken a pragmatic perspective on these concepts regarding how they are integrated in design situations, and how different types of places and spaces can facilitate or hinder innovation. We have found that, by applying openness, realism, and influence in the different spaces of our living lab milieus, they have transformed into many different places depending on the stakeholders involved, the methods chosen, and the facilitation of activities. Hence, by understanding this line of reasoning, living lab managers can make more informed decisions and plans for innovation activities.

  • 75.
    Bergvall-Kåreborn, Birgitta
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Eriksson, Carina Ihlström
    Högskolan i Halmstad.
    Ståhlbröst, Anna
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Svensson, Jesper
    Högskolan i Halmstad.
    A milieu for innovation: defining living labs2009Inngår i: Proceedings of the 2nd ISPIM innovation symposium: Simulating recovery - the Role of innovation management, New York City, USA 6-9 December 2009 / [ed] K.R.E. Huizingh; S. Conn; M. Torkkeli; I. Bitran, 2009Konferansepaper (Fagfellevurdert)
    Abstract [en]

    A new trend of user involvement in open innovation processes has emerged. Concurring with this trend the Living Lab concept has been revitalized.This concept has attracted attention lately, but there exist no coherentview. In this paper we discuss and define the concept and propose five keycomponents and five key principles for Living Labs based on experiences fromover 30 development and research projects within two Living Labs, Botnia Living Lab and Halmstad Living Lab. The key components are: ICT &Infrastructure; Management; Partners & Users; Research; and Approach. Thekey principles are: Openness; Influence; Realism; Value; and Sustainability.Our proposed definition of a Living Lab is: A Living Lab is a user-centricinnovation milieu built on every-day practice and research, with an approachthat facilitates user influence in open and distributed innovation processesengaging all relevant partners in real-life contexts, aiming to create sustainable values.

  • 76.
    Bergvall-Kåreborn, Birgitta
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Grahn, Anita
    Expanding the framework for monitor and control in soft systems methodology1996Inngår i: Systems Practice, ISSN 0894-9859, Vol. 9, nr 5, s. 469-495Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Soft Systems Methodology (SSM) has been criticized for its interpretivistic stance by, among others, Critical systems thinkers. By locating problems inherent in the techniques of SSM, this paper proposes an expanded theoretical framework, concerning measure of performance in the conceptual models. The expansion is based on the theories behind Multi-Modal Methodology and has resulted in a new model of performance indicators for the design.

  • 77.
    Bergvall-Kåreborn, Birgitta
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Holst, Marita
    Luleå tekniska universitet, Institutionen för system- och rymdteknik, CDT.
    Ståhlbröst, Anna
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Concept design with a living lab approach2009Inngår i: 2009 42nd Hawaii International Conference on System Sciences: HICSS ; Waikoloa, Hawaii, 5 - 8 January 20 / [ed] Ralph H Sprague Jr, IEEE Communications Society, 2009, s. 1-10Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Living Labs is a rather new research area and phenomena that introduces new ways of managing innovation processes. The underlying idea is that people's ideas, experiences, and knowledge, as well as their daily needs of support from products, services, or applications, should be the starting point in innovation. This paper illuminates experiences and accumulated knowledge to the area of concept design in an innovation process within a Living Lab. FormIT, a methodology developed for innovation processes within Living Labs is introduced through an illustration of how it has been utilised in a case. The experiences and the method are related to characteristics of Living Labs, and the paper closes with some concluding remarks in relation to concept design in a Living Lab.

  • 78.
    Bergvall-Kåreborn, Birgitta
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Holst, Marita
    Luleå tekniska universitet, Institutionen för system- och rymdteknik, CDT.
    Ståhlbröst, Anna
    Creating a new leverage point for information systems development2008Inngår i: Designing information and organisations with a positive lens, Amsterdam: JAI Press Ltd, 2008, s. 75-95Kapittel i bok, del av antologi (Annet vitenskapelig)
    Abstract [en]

    We present a new approach that shifts the leverage point of information systems development from problem orientation to opportunity development. Our approach, entitled FormIT, employs a careful focus on enhanced user involvement, concentrating on users as human beings, and attention to users’ needs as opposed to system requirements. As theoretical and methodological foundations, we build on the 4-D cycle model of Appreciative Inquiry and current research on needfinding. Our field experience demonstrates that FormIT shifts the systems development process from being reactive to being proactive, and in turn, enables a smoother implementation of inevitable change, particularly radical change. Moreover, FormIT stimulates the generation of rich local knowledge and helps reveal deep insights into the development process and the overall organization.

  • 79.
    Bergvall-Kåreborn, Birgitta
    et al.
    Luleå tekniska universitet, Institutionen för system- och rymdteknik, Datavetenskap.
    Howcroft, Debra
    Manchester Business School.
    Amazon Mechanical Turk and the Commodification of labour2014Inngår i: New technology, work and employment, ISSN 0268-1072, E-ISSN 1468-005X, Vol. 29, nr 3, s. 213-223Artikkel i tidsskrift (Fagfellevurdert)
  • 80.
    Bergvall-Kåreborn, Birgitta
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Howcroft, Debra
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Crowdsourcing and ICT work: a study of Apple and Google mobile phone application developers2011Konferansepaper (Annet vitenskapelig)
  • 81.
    Bergvall-Kåreborn, Birgitta
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Howcroft, Debra
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Mobile applications development on Apple and Google platforms2011Inngår i: Communications of the Association for Information Systems, ISSN 1529-3181, E-ISSN 1529-3181, Vol. 29, nr 1, artikkel-id 30Artikkel i tidsskrift (Fagfellevurdert)
  • 82.
    Bergvall-Kåreborn, Birgitta
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Howcroft, Debra
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Persistent problems and practices in information systems development: a study of mobile applications development and distribution2014Inngår i: Information Systems Journal, ISSN 1350-1917, E-ISSN 1365-2575, Vol. 24, nr 5, s. 425-444Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    The widespread uptake of mobile technologies has witnessed a re-structuring of the mobile market with major shifts in the predominance of particular firms and the emergence of new business models. These sociotechnical trends are significant in the ways that they are influencing and shaping the working lives of software professionals. Building on prior research investigating the persistent problems and practices of systems development, this paper examines mobile applications development and distribution. A qualitative study of 60 developers based in Sweden, the UK and the USA was analysed around the interrelated problems of diversity, knowledge and structure. The analysis revealed how platform-based development in an evolving mobile market represents significant changes at the business environment level. These changes ripple through and accentuate ongoing trends and developments, intensifying the persistent problems and challenges facing software developers.

  • 83.
    Bergvall-Kåreborn, Birgitta
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Howcroft, Debra
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    The Apple business model: Crowdsourcing mobile applications2013Inngår i: Accounting Forum, ISSN 0155-9982, E-ISSN 1467-6303, Vol. 37, nr 4, s. 280-289Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Much to Apple's chagrin, the ‘suicide express’ at the Foxconn manufacturing complex in China has been widely reported. While outsourcing the manufacture of technology components is neither new nor unique, the external sourcing of digital content is integral to the success of Apple's business model. In 2008, Apple opened up their platform to third-party IT developers, leveraging their expertise for the supply of applications. Apple's rapid dominance of the mobile market led to the emergence of a business model that weaves together Internet-enabled mobile devices with digital content, brought together within a closed proprietary platform or ecosystem. Applying a Global Production Network analysis, this paper reports on fieldwork among Apple mobile application developers in Sweden, the UK, and the US. The analysis shows that although some developers experience success, financial returns remain elusive and many encounter intense pressure to generate and market new products in a competitive and saturated market. Crowdsourcing allows Apple to effectively source development to a global base of software developers, capitalizing on the mass production of digital products while simultaneously managing to sidestep the incurred costs and responsibilities associated with directly employing a high-tech workforce.

  • 84.
    Bergvall-Kåreborn, Birgitta
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Howcroft, Debra
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    ‘The future’s bright, the future’s mobile’: a study of Apple and Google mobile application developers2013Inngår i: Work, Employment and Society, ISSN 0950-0170, E-ISSN 1469-8722, Vol. 27, nr 6, s. 964-981Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Software work is often depicted as a ‘sunrise occupation’, consisting of knowledge workers that are able to craft stable careers. The aim of this article is to question this account by analysing the experiences of mobile applications developers, with a focus on Apple and Google platforms. The analysis is situated in the context of wider socioeconomic trends and developments in product and technology markets, since these structures frame the working practices of software developers. Drawing on qualitative fieldwork in Sweden, the UK, and the US, the study reveals how changing market structures have given rise to increasingly precarious working conditions and unstable labour markets.

  • 85.
    Bergvall-Kåreborn, Birgitta
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Howcroft, Debra
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Chincholle, Dider
    Ericsson User Experience Lab.
    Outsourcing creative work: A study of mobile application development2011Inngår i: International Conference on Information Systems 2010 (ICIS 2010): St. Louis, Missouri, USA, 12 - 15 December 2010, Red Hook: Curran Associates, Inc., 2011Konferansepaper (Fagfellevurdert)
    Abstract [en]

    As the mobile phone industry converges with the IT/software industry, the emerging internetenabled multifunctional mobile devices are bringing together many diverse stakeholders. This paper examines the under-researched area of mobile application developers. We frame our study within the wider context of the mobile application industry in order to illustrate how the business models of large IT firms shape the everyday practices of systems developers, specifically those working on iPhone and Android platforms. By broadening out the study in this way we are able to situate seemingly new and distinctive technological artefacts and practices and show how they build on a number of continuing trends within the field. Drawing on qualitative data with developers working in this emerging market, we analyse their practices in order to (a) provide detail on this under-studied area and (b) show the ways in which developers adapt to the turbulent environment of the IT sector.

  • 86.
    Bergvall-Kåreborn, Birgitta
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Howcroft, Debra
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Ståhlbröst, Anna
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Disregarding history: Contemporary IS contexts and participatory design2014Inngår i: Communications of the Association for Information Systems, ISSN 1529-3181, E-ISSN 1529-3181, Vol. 34, nr 1, s. 1319-1332, artikkel-id 68Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    User participation has long been seen as a core topic of study within the IS field, yet its relevance to contemporary development environments and contexts has recently been brought into question. The aim of this article is to investigate the extent to which this rich history and experience is used to inform contemporary practices. We provide a survey that evaluates the degree to which PD (participatory design) is currently represented in the IS literature, the results of which reveal a low representation. Based on these findings, a number of propositions are offered. © 2014 by the Association for Information Systems.

  • 87.
    Bergvall-Kåreborn, Birgitta
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Howcroft, Debra
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Ståhlbröst, Anna
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Melander-Wikman, Anita
    Luleå tekniska universitet, Institutionen för hälsovetenskap, Hälsa och rehabilitering.
    Participation in living lab: designing systems with users2010Inngår i: Human Benefit through the Diffusion of Information Systems Design Science Research: IFIP WG 8.2/8.6 International Working Conference, Perth, Australia, March 30 - April 1, 2010, Proceedings / [ed] Jan Pries-Heje; John J. Veneble; Deborah Bunker; Nancy L. Russo; Janice I. DeGross, Encyclopedia of Global Archaeology/Springer Verlag, 2010, s. 317-326Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Drawing on a case study of a living lab, this paper considers the process of participation during the design stages of a health care project for the elderly in Sweden. While participation has an established history, more recently it has been described as an "old, tired concept" that is in need of revitalization in order to cater for changing IS practices. In this paper, we reflect on how participation materializes in a context that is quite dissimilar from more traditional development settings and report on the kinds of practices that may be used to assist design with users

  • 88.
    Bergvall-Kåreborn, Birgitta
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Larsson, Staffan
    Ericsson Research, Luleå.
    A case study of real-world testing2008Inngår i: MUM'08 Proceedings: 7th ACM International Conference on Mobile and Ubiquitous Multimedia, December 3 - 5, 2008, Umeå, Sweden, New York: ACM Digital Library, 2008, s. 113-116Konferansepaper (Fagfellevurdert)
    Abstract [en]

    In this paper we present the results of a real-world test of a mobile application for public transportation, as well as lessons learnt by carrying out the test. By this we contribute with experience and accumulated knowledge to the area of mobile applications for public transportation and to the area of real-life testing. Through the test we learnt a number of lessons related to the application, related concepts, people's behavior in relation to public transportation, and last but not least in relation to our method.

  • 89.
    Bergvall-Kåreborn, Birgitta
    et al.
    Luleå tekniska universitet, Institutionen för system- och rymdteknik, Datavetenskap.
    Melander-Wikman, Anita
    Luleå tekniska universitet, Institutionen för hälsovetenskap, Hälsa och rehabilitering.
    Eriksson, Carina Ihlström
    Halmstad University.
    Ståhlbröst, Anna
    Luleå tekniska universitet, Institutionen för system- och rymdteknik, Datavetenskap.
    A Model for Reflective Participatory Design: The Role of Participation, Voice and Space2015Inngår i: 21st Americas Conference on Information Systems: AMCIS 2015, Puerto Rico, 13 - 15 August 2015, Americas Conference on Information Systems , 2015Konferansepaper (Fagfellevurdert)
    Abstract [en]

    This paper aims to contribute to the participatory tradition in health informatics by presenting a model for reflective participatory design emerging from qualitative fieldwork in a participatory project aimed to improve the health and wellbeing of older people in the northern periphery regions of Europe, through new mobile services. The model brings together two established processes in novel ways: systems development and user participation. Within each process three concepts are presented to facilitate discussion and reflection at the concept level, the process level and the integrated process level.

  • 90.
    Bergvall-Kåreborn, Birgitta
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Mirijamdotter, Anita
    Basden, Andrew
    Information Systems Institute, University of Salford.
    Basic principles of SSM modeling: an examination of CATWOE from a soft perspective2004Inngår i: Systemic Practice and Action Research, ISSN 1094-429X, E-ISSN 1573-9295, Vol. 17, nr 2, s. 55-73Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This paper examines the SSM technique CATWOE, which focuses on defining necessary elements that together constitute a human activity system from a certain perspective. Despite its recognition within the literature and its numerous uses, there are few studies on how the technique can be improved. This research reflects on each of the elements both from a theoretical and a practical perspective. Findings point to the fact that some of the terms have a meaning in everyday language that differs from its definition within CATWOE. Other concepts are not well-defined. This is unfortunate and may both lead to misunderstandings and limit analysis. The paper points to a number of ways in which the use of CATWOE can be developed in order to further support the process of eliciting novel ideas for future actions. Hence, the overall conclusion is that the elements need to be rethought and some of them renamed.

  • 91.
    Bergvall-Kåreborn, Birgitta
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Nielsen, Peter AxelAalborg University.
    Creating Value for All Through IT: IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2014, Aalborg, Denmark, June 2-4, 2014. Proceedings2014Collection/Antologi (Fagfellevurdert)
    Abstract [en]

    This book constitutes the refereed proceedings of the IFIP WG 8.6 International Working Conference "Creating Value for All Through IT" on Transfer and Diffusion of IT, TDIT 2014, held in Aalborg, Denmark, in June 2014. The 18 revised full papers presented together with 5 research-in-progress papers, 2 experience reports and a panel were carefully reviewed and selected from 37 submissions. The full papers are organized in the following topical sections: creating value; creating value through software development; and creating value through applications.

  • 92.
    Bergvall-Kåreborn, Birgitta
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Ståhlbröst, Anna
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Living lab: an open and citizen-centric approach for innovation2009Inngår i: International Journal of Innovation and Regional Development, ISSN 1753-0660, E-ISSN 1753-0679, Vol. 1, nr 4, s. 356-370Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    In this paper, we focus on a new research area, Living Lab that introduces new ways of managing innovation processes. A Living Lab can be viewed as both an innovation milieu and an innovation approach and the aim of this paper is to clarify these two perspectives, as well as to illustrate how they can enrich each other. This is done by presenting one Living Lab milieu, Botnia Living Lab and its key components; and one Living Lab approach, FormIT and its key principles. The presentation is done on two levels, one general level and one case specific level. The case focuses on involving citizens in the design of an e-service aimed to increase their influence in a municipality and its development. Through this, we learnt that the key components of a Living Lab constitutes important structures that enhance the process and as such the principles.

  • 93.
    Bergvall-Kåreborn, Birgitta
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Ståhlbröst, Anna
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Living lab: An open and user-centric design approach2010Inngår i: Information and communication technologies, society and human beings: theory and framework, Hershey, PA: Information Science Reference, 2010, s. 190-207Kapittel i bok, del av antologi (Fagfellevurdert)
    Abstract [en]

    In this chapter we focus on a new research area, Living Lab that introduces new ways of managing innovation processes. A Living Lab can be viewed as both an innovation milieu and an innovation approach, and the aim of this chapter is to clarify these two perspectives, as well as to illustrate how they can enrich each other. This is done by presenting one Living Lab milieu, Botnia Living Lab, and its key components; and one Living Lab approach, FormIT, and its key principles. The presentation is done on two levels, one general level and one case specific level. The case focuses on involving citizens in the design of an e-service aimed to increase their influence in a municipality and its development. Through this we learnt that the key components of a Living Lab constitutes important structures that enhance the process and as such the principles

  • 94.
    Bergvall-Kåreborn, Birgitta
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Ståhlbröst, Anna
    Participatory design: one step back or two steps forward2008Inngår i: PDC 2008: proceedings of the tenth anniversary conference on Participatory Design 2008 : Experience and Challenges, October 1-4, 2008, Bloomington, Indiana, USA / [ed] Jesper Simonsen; Toni Robertson; David Hakken, New York: ACM Digital Library, 2008, s. 102-111Konferansepaper (Fagfellevurdert)
  • 95.
    Bergvall-Kåreborn, Birgitta
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Ståhlbröst, Anna
    The elusive nature of user needs in existing information systems literature2007Inngår i: Information Management in the Networked Economy - Issues and Solutions: Proceedings of 8th IBIMA Conference / [ed] Khalid Soliman, International Business Information Management Association (IBIMA), 2007Konferansepaper (Fagfellevurdert)
    Abstract [en]

    In this paper, we present a new approach to facilitate the process of eliciting user needs in the information systems development context. Today is has become important to study users and their needs since products or services that contribute to fulfill an unsatisfied need have a high probability to succeed on the market. Hence, identifying and designing for user needs is imperative in innovation projects. We have identified two missing issues within the existing literature concerning user needs and systems development. Firstly, there are no consistent frameworks or categorizations of different types of needs, and secondly, there are no descriptions of how to proceed in the process of eliciting and analyzing user needs. Hence, the purpose of this paper is to present a theory of human motivation and behavior which we use as a framework to elicit and understand user needs. We have found different strengths with this framework such as the facilitation for the analyst to find divergent views of the same need and as well as needs that were solutions to another need. In addition, divergent views of the same need became obvious when we applied this framework. A drawback we have observed by using the framework is the possibility that a need is forced into a box, thereby risking missing its actual meaning.

  • 96.
    Bergvall-Kåreborn, Birgitta
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Ståhlbröst, Anna
    User expressions translated into requirements2010Inngår i: Human Technology, ISSN 1795-6889, E-ISSN 1795-6889, Vol. 6, nr 2, s. 212-229Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Grounding the development of mobile and ubiquitous services on actual needs and behaviors of users, rather than on designers intuition, is a well established tradition today. However, gathering data about users in different contexts usually result in large amounts of data that have to be analyzed and translated into requirements. This is a crucial process in the development cycle and its outcome is usually very dependent on the preconceptions of the developers or researchers. Despite this strong element of subjective influence the translation process is seldom made transparent. Nor are the user needs related to psychological discussions and existing taxonomies. The aim of this paper is, therefore, to contribute to the field by presenting a process for translating user expressions to needs and later to requirements using Reiss taxonomy of human needs as a theoretical base. Using this translation process we were able to identify two hierarchical levels of needs: needs of a service and needs in the service. The process also made it possible for us to see needs hidden in general expressions and to reformulate them accordingly. Further, it generated a clear traceability from user expressions to requirements, and finally, confirmed the importance of focusing on, and understanding, the situated needs of users.

  • 97.
    Bergvall-Kåreborn, Birgitta
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Wiberg, Mikael
    Informatics, Umeå University.
    User driven service design and innovation platforms2013Inngår i: HCI International 2013 - Posters’ Extended Abstracts: International Conference, HCI International 2013, Las Vegas, NV, USA, July 21-26, 2013, Proceedings / [ed] Constantine Stephanidis, Berlin: Encyclopedia of Global Archaeology/Springer Verlag, 2013, Vol. 1, s. 3-7Konferansepaper (Fagfellevurdert)
  • 98.
    Blazewicz, Marek
    et al.
    Poznan Supercomputing and Networking Center (PSNC).
    Grzelachowski, Grzegorz
    Poznan Supercomputing and Networking Center (PSNC).
    Kuczynski, Tomasz
    Poznan Supercomputing and Networking Center (PSNC).
    Kurowski, Krzysztof
    Poznan Supercomputing and Networking Center (PSNC).
    Mazurek, Cezary
    Poznan Supercomputing and Networking Center (PSNC).
    Pawalowsk, Piotr
    Poznan Supercomputing and Networking Center (PSNC).
    Pieklik, Wojciech
    Poznan Supercomputing and Networking Center (PSNC).
    Stroinski, Maciej
    Poznan Supercomputing and Networking Center (PSNC).
    Szymaniak, Piotr
    Poznan Supercomputing and Networking Center (PSNC).
    Śniegowski, Piotr
    Poznan Supercomputing and Networking Center (PSNC).
    Zieliński, Sergiusz
    Poznan Supercomputing and Networking Center (PSNC).
    Sällström, Annika
    Luleå tekniska universitet, Institutionen för system- och rymdteknik, CDT.
    Augmented reality videoconferencing as a new approach to remote teaching2012Inngår i: eChallenges e-2012 Conference proceedings / [ed] Miriam Cunningham; Paul Cunningham, IIMC International Information Management Corporation , 2012Konferansepaper (Fagfellevurdert)
    Abstract [en]

    With the constant advance in technology, distant teaching becomes ever closer to the face to face experience. This paper describes TEFPOL, an initiative by Poznań Supercomputing and Networking Center (PSNC) to combine HD videoconferencing, 3D virtual models and motion tracking in an effort to obtain a new quality in the field of remote teaching. Through merging those technologies an impression of augmented reality can be achieved. The project’s outcome will be a prototype which will undergo trials in four testbeds utilized via the TEFIS common accesspoint in order to test and improve the solution’s code quality, compatibility with standards, performance and usability.

  • 99.
    Blomberg, Jeanette
    et al.
    IBM Research.
    Karasti, Helena
    Luleå tekniska universitet, Institutionen för system- och rymdteknik, Datavetenskap.
    Ethnography: positioning ethnography within participatory design2012Inngår i: Routledge International Handbook of Participatory Design, Routledge Mental Health, 2012, s. 86-116Kapittel i bok, del av antologi (Fagfellevurdert)
    Abstract [en]

    This chapter explores the history of ethnography in Participatory Design, the varied approaches that have been developed to connect ethnography and cooperative design, and the association this particular history has with the more general question of the relation between the sensibilities, commitments and requirements of design and of ethnography. As part of this exploration we discuss the practical limits and philosophical synergies between ethnography and design with attention to the similarities and incongruities between Participatory Design and ethnography. We conclude by reimagining ethnography within Participatory Design, pointing to the opportunities and challenges for a new generation of participatory designers. The commitments and guiding principles of ethnography and Participatory Design are examined, followed by a presentation of the foundational research on the application of ethnography to Participatory Design. Then the (re)positioning of ethnography and design are explored, including discussion of the role of reflexivity in Participatory Design. Finally, new opportunities and challenges are presented.This chapter re-examines the relationship between ethnography and Participatory Design, suggesting that researchers continue to interrogate and reflect on the role of ethnography in Participatory Design. It notes that a dichotomy has emerged in how ethnography is positioned in relation to Participatory Design; on the one hand normalised, accepted as part of Participatory Design practice, and on the other ‘backgrounded’, secondary to those activities that directly engage participants in design. It argues that the analytic purchase of ethnography as more than method is just as important today as it was earlier and that Participatory Design could learn from ethnography’s reflexivity.Positioning ethnography within Participatory Design is taking us beyond familiar terrains, con- fronting the challenges of designing for large-scale systems and the socio-technical infrastructures that enable global connections, and doing so with the participation of people from different knowledge traditions and socio-economic circumstances. Given these challenges, the sensibilities of ethnography continue to provide an important guide to Participatory Design.

  • 100.
    Blomberg, Jeanette
    et al.
    IBM Research, San Jose.
    Karasti, Helena
    Luleå tekniska universitet, Institutionen för system- och rymdteknik, Datavetenskap.
    Reflections on 25 Years of Ethnography in CSCW2013Inngår i: Computer Supported Cooperative Work, ISSN 0925-9724, E-ISSN 1573-7551, Vol. 22, nr 4-6, s. 373-423Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    In this article we focus attention on ethnography's place in CSCW by reflecting on how ethnography in the context of CSCW has contributed to our understanding of the sociality and materiality of work and by exploring how the notion of the 'field site' as a construct in ethnography provides new ways of conceptualizing 'work' that extends beyond the workplace. We argue that the well known challenges of drawing design implications from ethnographic research have led to useful strategies for tightly coupling ethnography and design. We also offer some thoughts on recent controversies over what constitutes useful and proper ethnographic research in the context of CSCW. Finally, we argue that as the temporal and spatial horizons of inquiry have expanded, along with new domains of collaborative activity, ethnography continues to provide invaluable perspectives.

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