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  • 51.
    Söderholm, Peter
    Luleå tekniska universitet, Institutionen för samhällsbyggnad och naturresurser, Drift, underhåll och akustik.
    A system view of the No Fault Found (NFF) phenomenon2007Ingår i: Reliability Engineering & System Safety, ISSN 0951-8320, E-ISSN 1879-0836, Vol. 92, nr 1, s. 1-14Artikel i tidskrift (Övrigt vetenskapligt)
    Abstract [en]

    When a unit is tested outside a technical system, it has normally been removed due to a fault. However, in some cases the external test may not discover any fault and a No Fault Found (NFF) event may occur. The NFF phenomenon is a major problem when dealing with complex technical systems, and its consequences may be manifested in decreased safety and dependability and increased life cycle costs. There are multiple interacting causes of NFF, demanding tough requirements for successful solutions. The purpose of this paper is to describe the phenomenon of NFF and to highlight possible improvements for the prevention of causes of NFF and the reduction of its consequences. The study was performed as an explorative literature study, and the analysis was based on a holistic system view. The identified causes and solutions are related to life cycle stages, availability performance factors, and system stakeholders.

  • 52. Söderholm, Peter
    Continuous improvements of complex technical systems: a theoretical quality management framework supported by requirements management and health management2004Ingår i: Total quality management and business excellence (Online), ISSN 1478-3363, E-ISSN 1478-3371, Vol. 15, nr 4, s. 511-525Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Continuous Improvements are a core value of Quality Management. This work is often a response to changed stakeholder requirements. However, the increasing complexity and criticality of many of today's technical systems require that the improvement work is systematic in order to manage properly the changes and avoid unwanted effects. This paper explores how Requirements Management and Health Management can support Quality Management, in order to systematize the management of continuous improvements of complex technical systems in response to changed stakeholder requirements. The result is a theoretical management framework based on a combination of the three management areas. The framework is intended to facilitate a systematic work with continuous improvements of complex technical systems, in the context of dynamic stakeholder requirements.

  • 53. Söderholm, Peter
    Continuous improvements of complex technical systems: aspects of stakeholder requirements and system functions2003Licentiatavhandling, sammanläggning (Övrigt vetenskapligt)
    Abstract [en]

    In today's society we are all strongly dependent on correct functions of technical systems. These systems tend to increase in both complexity and criticality, at the same time as they often have a rather long life. During this long life the stakeholders' requirements on the functions of the systems change. In order to maintain a high level of stakeholder satisfaction organisations responsible for the system have to respond to the changes through system development and continuous improvements. When the technical system is both complex and critical it is even more important that the work with continuous improvements is done in a systemic and systematic way. This is because a modification may result in unwanted side effects and a small change in one part of the system may have a major negative impact on many other parts of the system, and also have far reaching decisive consequences. The purpose of this thesis is to explore and describe how an organisation can work with continuous improvements of complex technical system functions in the context of changing stakeholder requirements, in order to increase stakeholder satisfaction with a reduced amount of resources. To fulfil the stated purpose a case study supported by a literature study has been made. The case study focused on a modern combat aircraft, which is considered as a highly complex and safety critical system with stringent requirements on low life cycle cost. The result of the study may be described in two parts. The first part is a theoretical management framework that combines aspects of Quality Management, Requirements Management, and Health Management. The framework describes on a conceptual level how the work with continuous improvements may be enhanced through synergism achieved by the combination. The second part, which is based on both theoretical and empirical findings, is a model intended to support the work with continuous improvements. The model includes a number of combined and adapted methodologies and tools that enable traceability between stakeholder requirements and the critical system functions that should be covered by tools that support Condition Monitoring, Diagnostics, and Prognostics.

  • 54.
    Söderholm, Peter
    Luleå tekniska universitet, Institutionen för samhällsbyggnad och naturresurser, Drift, underhåll och akustik.
    Maintenance and continuous improvement of complex systems: linking stakeholder requirements to the use of built-in test systems2005Doktorsavhandling, sammanläggning (Övrigt vetenskapligt)
    Abstract [sv]

    Felhändelser kopplade till tekniska system representerar två olika typer av förändringar. En förändring är degraderingen av systemfunktioner, medan den andra förändringen är skärpningen av intressentkrav. Därmed är information om både intressentkrav och systemtillstånd nödvändig för att hantera systemfelhändelser på ett korrekt sätt. Denna hantering inkluderar en kombination av underhålls- och förbättringsinsatser. Kombinationen är speciellt betydelsefull när systemet är både komplext och kritiskt, då en förändring kan resultera i oönskade konsekvenser med stora förluster. I denna situation kan underhåll och förbättringar stöttas av tillämpningen av system för inbyggda test, vilka syftar till förbättrad testbarhet och underhållsmässighet hos det tekniska systemet. Syftet med denna forskning är att undersöka och beskriva kopplingen av föränderliga intressentkrav till användningen av system för inbyggda test, för att underlätta underhåll och ständiga förbättringar av komplexa och kritiska system. För att uppfylla syftet har två fallstudier och en pilotstudie, stöttade av en kontinuerlig litteraturstudie genomförts. Huvudfallstudien och pilotstudien har genomförts på ett modernt stridsflygplan, vilket anses vara ett mycket komplext och säkerhetskritiskt system med stringenta krav på låga livscykelkostnader. Den andra fallstudien har haft sin fokus på underhållsrelaterade krav och risker vid utförande av underhåll inom ett pappersbruk, som är ett komplext system med höga krav på kontinuerlig produktion. Forskningen presenterad i denna avhandling består av en utökad sammanfattning av fem tidskriftsartiklar, bilagda i sin helhet. Avhandlingen inkluderar undersökningar av viktiga intressenter och deras krav på kritisk systemtillståndsinformation. Avhandlingen inkluderar även studier och analyser av riskkällor relaterade till tillståndsinformation som inhämtas via system för inbyggda test och kombineras med information från externa testsystem. Avhandlingen ger även förslag på hur intressentkrav kan länkas till användandet av system för inbyggd test, så att de tillsammans med externa testsystem tillhandahåller krävd tillståndsinformation och reducerar relaterade riskkällor.

  • 55.
    Söderholm, Peter
    et al.
    Luleå tekniska universitet, Institutionen för samhällsbyggnad och naturresurser, Drift, underhåll och akustik.
    Akersten, Per-Anders
    Aerospace diagnostics and prognostics in a TQM-perspective2002Ingår i: Condition monitoring and diagnostic engineering management: proceedings of the 15th international congress, 2nd - 4th September 2002, Birmingham, UK / COMADEM / [ed] Raj B. K. N. Rao; Asoke Kumar Nandi, Birmingham: COMADEM International, 2002, s. 80-89Konferensbidrag (Refereegranskat)
  • 56.
    Söderholm, Peter
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Bergquist, Bjarne
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Rail breaks: an exploratory case study2016Ingår i: Current Trends in Reliability, Availability, Maintainability and Safety: An Industry Perspective / [ed] Uday Kumar; Alireza Ahmadi; Ajit Kumar Verma; Prabhakar Varde, Encyclopedia of Global Archaeology/Springer Verlag, 2016, s. 519-541Konferensbidrag (Refereegranskat)
    Abstract [en]

    Rail breaks are safety critical failures within railway that may result in derailment, but also delays and cancelled trains. Maintenance is important to both manage the causes of rail breaks and to reduce their unwanted consequences. The purpose of this study is to explore the relationship between maintenance practice, rail breaks and their consequences, to achieve an increased understanding of the rail break phenomenon and promote continuous improvement. To fulfil the purpose, an explorative case study at Trafikverket (Swedish transport administration) was performed. The empirical data was collected from databases that contains information about preventive and corrective maintenance, as well as traffic and traffic disturbances related to rail breaks. The analysis was founded on theories from the three fields of time series analysis, reliability analysis of repairable systems, and multivariate data analysis. The findings of the study support an increased understanding of the process of rail break development and occurrence, but also related maintenance efforts.

  • 57.
    Söderholm, Peter
    et al.
    Luleå tekniska universitet, Institutionen för samhällsbyggnad och naturresurser, Drift, underhåll och akustik.
    Holmgren, Mattias
    Luleå tekniska universitet, Institutionen för samhällsbyggnad och naturresurser, Drift, underhåll och akustik.
    Klefsjö, Bengt
    A process view of maintenance and its stakeholders2007Ingår i: Journal of Quality in Maintenance Engineering, ISSN 1355-2511, E-ISSN 1758-7832, Vol. 13, nr 1, s. 19-32Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose - The purpose of this paper is to describe maintenance in a generic process model, in order to support an alignment of maintenance with other company internal processes aimed at fulfilling external stakeholder requirements. Design/methodology/approach - The proposed maintenance process model is based on existing theories and is illustrated by examples from a paper-mill case study related to the maintenance of DC-motors. Findings - The proposed model supports a holistic view of maintenance and the alignment of the maintenance process with other company internal processes, in order to fulfil external stakeholder requirements. Research limitations/implications - Further research could include an application of the proposed maintenance model to test its usefulness to identify stakeholders and also hazard diagnosis. Practical implications - The importance of vertical and horizontal alignment between the maintenance process and other processes in order to achieve effectiveness and efficiency is illustrated. The model can be used to increase the understanding of the role of maintenance within a company. Thereby, the proposed process model provides valuable support for effective, efficient, and continuous risk reduction. Originality/value - The proposed process view highlights that maintenance can contribute to the fulfilment of external stakeholders' requirements, which strengthens the proposition that maintenance should be seen as a business-process that creates value and not as something that is a "necessary evil".

  • 58.
    Söderholm, Peter
    et al.
    Luleå tekniska universitet, Institutionen för samhällsbyggnad och naturresurser, Drift, underhåll och akustik.
    Karim, Ramin
    Luleå tekniska universitet, Institutionen för samhällsbyggnad och naturresurser, Drift, underhåll och akustik.
    An enterprise risk management framework for evaluation of eMaintenance2010Ingår i: Proceedings of the 1st international workshop and congress on eMaintenance, Luleå tekniska universitet, 2010, s. 133-140Konferensbidrag (Refereegranskat)
    Abstract [en]

    Maintenance is one approach to manage risk by a reduction of the probability of failure of technical systems and/or the consequences of their failure. However, history has shown that erroneous maintenance also can lead to reduced quality, incidents and accidents with extensive losses. Today, eMaintenance promises great opportunities for a paradigm shift from a rather narrow condition-based maintenance approach with focus on technical system health to a true risk-based maintenance approach that considers organisational excellence. This is achieved by proper information logistic solutions that address the needs of all stakeholders of the maintenance process, which are possible due to new and innovative Information & Communication Technology (ICT). However, all opportunities are also linked with some threats, which seldom are highlighted in the case of eMaintenance. In this paper, a risk management framework for evaluation of eMaintenance solutions is proposed. The framework is based on a combination of international standards (e.g. ISO 31000, ISO/IEC 27000, and IEC 60300-3-14) to achieve integrated Enterprise Risk Management (ERM) and enable a linkage of eMaintenance to strategic goals of an organisation. The framework is illustrated in the context of the Swedish Rail Administration.

  • 59.
    Söderholm, Peter
    et al.
    Expert and Development Unit, Banverket.
    Karim, Ramin
    Luleå tekniska universitet, Institutionen för samhällsbyggnad och naturresurser, Drift, underhåll och akustik.
    Candell, Olov
    Luleå tekniska universitet, Institutionen för samhällsbyggnad och naturresurser, Drift, underhåll och akustik.
    Design of experiment and simulation for identification of significant e-maintenance services2011Ingår i: International Journal of Pedagogy, Innovation and New Technologies, ISSN 0973-1318, E-ISSN 2392-0092, Vol. 7, nr 1, s. 77-90Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    The purpose of this paper is to present a methodology and a supporting toolbox that identify information-based maintenance support services using an evaluation of the services' impacts on the effectiveness of complex technical systems. A hypothetical aircraft and its support system are simulated in SIMLOX. The variables included in the model, as well as their expected effects on critical measures of system-effectiveness, were identified through interviews and studies of documents and the literature. The simulations have been planned and analysed according to established Design of Experiment (DoE) principles supported by MATLAB. Microsoft Access and Microsoft Visual Studio.NET has been used to integrate SIMLOX and MATLAB. The outcome of the study was scrutinised by both practitioners and statisticians. The methodology and its toolbox are useful for those involved in simulation work or the development of information services that support maintenance activities. The proposed systematic methodology, along with its supporting toolbox, identifies information-based services that are currently lacking when applying a Service-Oriented Architecture (SOA) approach during design and are considered valuable in identifying information-based maintenance support services within an eMaintenance solution

  • 60.
    Söderholm, Peter
    et al.
    Luleå tekniska universitet, Institutionen för samhällsbyggnad och naturresurser, Drift, underhåll och akustik.
    Karim, Ramin
    Luleå tekniska universitet, Institutionen för samhällsbyggnad och naturresurser, Drift, underhåll och akustik.
    Candell, Olov
    Luleå tekniska universitet, Institutionen för samhällsbyggnad och naturresurser, Drift, underhåll och akustik.
    Kumar, Uday
    Luleå tekniska universitet, Institutionen för samhällsbyggnad och naturresurser, Drift, underhåll och akustik.
    Condition monitoring and maintenance support information services2009Ingår i: Proceedings of CM/MFPT 2009 - (CM2009): CD Proceedings of The Sixth International Conference on Condition Monitoring and Machinery Failure Prevention Technologies - CM/MFPT 2009, held 23-25 June 2009 at the Stillorgan Park Hotel, Dublin, Ireland, Longborough, Glos.: British Institute of Non-Destructive Testing and Coxmoor Publishing , 2009, s. 284-294Konferensbidrag (Refereegranskat)
    Abstract [en]

    Interaction with technological systems is an intrinsic part of daily life. The complexity of these man-made systems has reached unprecedented levels, and challenges the organizations that develop and utilize them. Simultaneously, they are often used in environments that imply very high requirements on safety, credibility, and reliability. Hence, users of complex systems need information support to access and maintain the utility and services that the system-of-interest is to provide. Examples of solutions for this are Built-in Test (BIT) and Condition Monitoring (CM) systems aimed at increased maintainability performance of technical systems. However, despite these solutions there are still drawbacks manifested by No Fault Found (NFF) and Dead-on-Arrival (DoA) events, which may erode any benefits that BIT and CM systems may provide. Hence, in spite of tremendous development of information services for complex systems, there is still a problem for users to access and understand the information. Therefore, the development of maintenance support information services need to be evolved. This paper describes a service-oriented approach to CM as support to maintenance of complex technical systems. The service-oriented CM can be integrated in an information logistics solution through the utilization of new and innovative Information & Communication Technology (ICT). The proposed approach is illustrated in the context of modern aircraft.

  • 61.
    Söderholm, Peter
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Nilsen, Terje
    Transportation Department, Lloyd’s Register Consulting.
    Systematic risk-analysis to support a living maintenance programme for railway infrastructure2017Ingår i: Journal of Quality in Maintenance Engineering, ISSN 1355-2511, E-ISSN 1758-7832, Vol. 23, nr 3, s. 326-340Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose

    The purpose of this paper is to describe an application of an effective risk-based methodology to support a living maintenance programme for railway infrastructure.

    Design/methodology/approach

    The overall research strategy is a single case study of switches and crossings at the Iron Ore Line in northern Sweden. The analysis was performed as a risk workshop guided by a methodology that integrates reliability-centred maintenance and barrier analysis.

    Findings

    The applied methodology is valuable to systematise and improve the existing maintenance programme, as well as supporting a continued living maintenance programme.

    Research limitations/implications

    The single case study approach may decrease the validity of the achieved results. However, similar case studies corroborate the results, which affect the validity in a positive way.

    Practical implications

    The resulting maintenance programme is effective, through compliance with external requirements, and more efficient, through improvements of tasks and intervals.

    Social implications

    An enhanced railway infrastructure maintenance programme contributes to improved safety, punctuality, and costs. Hence, railway becomes a more attractive mode of transport. Thereby, it also supports a safety performance of the railway that society is willing to pay for.

    Originality/value

    Significant improvements of the maintenance programme are achieved through adjustment of inspection intervals and tasks. The results also support the development of indicators, monitoring, and continuous improvement.

  • 62.
    Söderholm, Peter
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Norrbin, Per
    Luleå tekniska universitet, Institutionen för samhällsbyggnad och naturresurser, Drift, underhåll och akustik.
    Information logistics for continuous dependability improvement2014Ingår i: Journal of Quality in Maintenance Engineering, ISSN 1355-2511, E-ISSN 1758-7832, Vol. 20, nr 3, s. 249-261Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose – The purpose of this paper is to describe an information logistic framework for continuous dependability improvement that is applied within Sweden to improve the operational availability performance of the railway system.Design/methodology/approach – The applied study approach is a case study of the Swedish iron ore transports, described from the perspectives of the infrastructure manager and the operator of the rolling stock. Qualitative data were collected through interviews, workshops and document studies, while quantitative data were collected through databases. As a framework for analysis, international standards within the dependability area were applied. Finally, the conclusions of the study were verified by key informants.Findings – Information logistics provides methodologies and technologies to support continuous dependability improvement through monitoring of the operational availability performance and its included aspects of reliability performance, maintainability performance and maintenance support performance.Practical implications – The operational availability performance of technical systems is crucial to provide a quality of services that fulfils the requirements of stakeholders. Hence, continuous dependability improvement is necessary to keep pace with increasing stakeholder requirements and ongoing system degradation to enable stakeholder satisfaction. The framework is based on best practices and international standards.Originality/value – The proposed framework includes an integration of methodologies and technologies from the information technology and dependability management areas that considers both railway infrastructure and rolling stock.

  • 63.
    Söderholm, Peter
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Norrbin, Per
    Luleå tekniska universitet, Institutionen för samhällsbyggnad och naturresurser, Drift, underhåll och akustik.
    Risk-based dependability approach to maintenance performance measurement2013Ingår i: Journal of Quality in Maintenance Engineering, ISSN 1355-2511, E-ISSN 1758-7832, Vol. 19, nr 3, s. 316-329Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose – This paper describes how a risk-based dependability approach can be used to link maintenance performance measurement and management to overall objectives within an organization.Design/methodology/approach – The applied study approach is a case study at Trafikverket (the Swedish Transport Administration). Qualitative data was collected through interviews, workshops and document studies, while quantitative data was collected through databases. As a framework for analysis, international standards within the risk and dependability areas were applied. Finally, the conclusions of the study were verified by key informants.Findings – Through the proposed risk-based dependability approach, critical availability goals are communicated with and involve top management. The approach also contributes to enhanced data and information quality by pinpointing critical data and information for dependability management activities. The proposed availability indicator can be used to monitor the effect of dependability management activities aimed at different indenture levels of the infrastructure and related to the responsibility of different hierarchical levels of the organization, e.g. different maintenance echelons.Practical implications –The proposed approach strengthens the internal control of an organization by supporting the achievement of: objectives that are aligned with and support the mission; operations with an effective and efficient use of resources; reliable operational and financial reporting; compliance with applicable laws and regulations. Originality/value – By integrating risk management in the work with availability goals included in the balanced scorecard, a more holistic and risk-based dependability management practice is achieved.

  • 64.
    Söderholm, Peter
    et al.
    Banverket.
    Nyström, Birre
    NSB.
    The analytic hierarchy process (AHP) for decision-making and expert judgement in railway infrastructure maintenance2009Ingår i: IRSC 2009, Båstad, Sweden, 2009Konferensbidrag (Refereegranskat)
    Abstract [en]

    Decision-making and expert judgement are two vital parts within safety and risk management, e.g. regarding: analyses of frequencies and consequences in risk analysis; risk tolerability decisions in risk evaluation and decision-making in risk reduction and control. There are a number of formal methodologies to elicit expert judgement and support decision-making. These methodologies contribute to inter-subjectivity, transparency and traceability of performed judgements and decisions, which in turn support continuous improvement and risk reduction. Examples of these methodologies are: Delphi methodology; paired comparison; category ranking and absolute probability judgements. This paper describes an application of the Analytic Hierarchy Process (AHP) to obtain preferences for strategic railway infrastructure criteria, such as safety and punctuality, and for different infrastructure maintenance actions from track managers in Sweden. The application of the AHP methodology was supported by a software tool, which facilitated recording, calculation and presentation of the track managers' preferences. The track managers consider it easy to understand the rationale of the AHP and to enter their preferences with the aid of a computer and the software tool. It is proposed that the preferences are recorded as in this paper, to document the rationale of performed decisions and to facilitate mutual learning among decision-makers and over time.

  • 65.
    Söderholm, Peter
    et al.
    Luleå tekniska universitet, Institutionen för samhällsbyggnad och naturresurser, Drift, underhåll och akustik.
    Parida, Aditya
    Health management of complex technical systems2004Ingår i: Condition monitoring and diagnostic engineering management: COMADEM 2004 ; proceedings of the 17th international congress ; [held at the Robinson College, Cambridge, UK] / [ed] Raj B. K. N. Rao, Birmingham: COMADEM International, 2004, s. 511-525Konferensbidrag (Refereegranskat)
  • 66.
    Söderholm, Peter
    et al.
    Luleå tekniska universitet, Institutionen för samhällsbyggnad och naturresurser, Drift, underhåll och akustik.
    Svensson, Magnus
    Mid Sweden University.
    A holistic model of quality and production2007Ingår i: Proceedings from the 10th QMOD Conference: Our Dreams of Excellence / [ed] Jens J. Dahlgaard; Su Mi Dahlgaard-Park; Anders Hallgren; Karin Salomonsson, Lund University, Campus Helsingborg , 2007Konferensbidrag (Refereegranskat)
    Abstract [en]

    For a long time there have been discussions about if quality or production should be focused on, especially during the 1980's and 1990's, when Total Quality Management was introduced. On one hand, people within organizations (private companies as well as public organizations) might say that quality work is important, but that they have to prioritise production. Hence, the focus might be on production output in a short term perspective, e.g. number of units or metric tons. In this view, continuous improvement and other support activities might be seen as something necessary evil that disturbs production. On the other hand, people within the quality field might emphasize aspects such as customer focus, improvement work, or routine documentation too strong. Hence, quality proponents might neglect the fact that production results in something that is offered to the customers. In summary, sometimes there is a too far distance between production of goods and services on one hand and supporting activities, such as continuous improvement and maintenance, on the other. However, in order to be both efficient and effective, there is a need to focus jointly on production and systematic quality work. To some extent an integration of the two views have been taken within the manufacturing industry, e.g. through methodologies like Six Sigma and Total Productive Maintenance. However, we believe that there still is a great scope for further integration. Hence, the purpose of this paper is to describe a holistic model that integrates the quality and maintenance fields with production activities, in order to improve organizational effectiveness and efficiency.

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