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  • 1.
    Basden, Andrew
    et al.
    Salford University.
    Mirijamdotter, AnitaLuleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.Sytse, StrijbosVrije Universiteit.
    Integrating visions of technology: proceedings of the 12th annual working conference of CPTS2006Collection/Antologi (Annet vitenskapelig)
  • 2.
    Bergvall-Kåreborn, Birgitta
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Grahn, Anita
    Expanding the framework for monitor and control in soft systems methodology1996Inngår i: Systems Practice, ISSN 0894-9859, Vol. 9, nr 5, s. 469-495Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Soft Systems Methodology (SSM) has been criticized for its interpretivistic stance by, among others, Critical systems thinkers. By locating problems inherent in the techniques of SSM, this paper proposes an expanded theoretical framework, concerning measure of performance in the conceptual models. The expansion is based on the theories behind Multi-Modal Methodology and has resulted in a new model of performance indicators for the design.

  • 3.
    Bergvall-Kåreborn, Birgitta
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Mirijamdotter, Anita
    Basden, Andrew
    Information Systems Institute, University of Salford.
    Basic principles of SSM modeling: an examination of CATWOE from a soft perspective2004Inngår i: Systemic Practice and Action Research, ISSN 1094-429X, E-ISSN 1573-9295, Vol. 17, nr 2, s. 55-73Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This paper examines the SSM technique CATWOE, which focuses on defining necessary elements that together constitute a human activity system from a certain perspective. Despite its recognition within the literature and its numerous uses, there are few studies on how the technique can be improved. This research reflects on each of the elements both from a theoretical and a practical perspective. Findings point to the fact that some of the terms have a meaning in everyday language that differs from its definition within CATWOE. Other concepts are not well-defined. This is unfortunate and may both lead to misunderstandings and limit analysis. The paper points to a number of ways in which the use of CATWOE can be developed in order to further support the process of eliciting novel ideas for future actions. Hence, the overall conclusion is that the elements need to be rethought and some of them renamed.

  • 4.
    Chronéer, Diana
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Industriell Ekonomi.
    Mirijamdotter, Anita
    Systems thinking benefits in supply change management: an illustration of the viable systems model in a supply chain2009Inngår i: International Journal of Intelligent Systems Technologies and Applications, ISSN 1740-8865, E-ISSN 1740-8873, Vol. 6, nr 3/4, s. 227-248Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Existing product development models are solely an organisational matter. They do not take into consideration the whole supply chain and its different actors. We investigate in this paper how Supply Chain Management (SCM) and Viable System Model (VSM) can support and create an effective use of information in product development and hence identify critical linkages in the supply chain. The aim is to introduce VSM as a framework that enable an analysis of company's supply chains and visualize vital inter-organizational relationships that should be integrated in product development.

  • 5.
    Eriksson, Darek M.
    et al.
    Växjö universitet.
    Mirijamdotter, Anita
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Ten guidelines for the implementation of information systems: research in progress2008Inngår i: Proceedings of 31th Information Systems Research Seminar in Scandinavia: Public systems in the future: possibilities, challenges and pitfalls / [ed] Viveca Asproth, Mittuniversitetet , 2008Konferansepaper (Fagfellevurdert)
    Abstract [en]

    This paper reports some preliminary research findings from an ongoing research program on the Successful Information Systems Implementation. A preliminary Model for Implementation of Information Systems (IS) is presented here in terms of ten precepts for IS-implementation. Its focus is on organizational and user aspects of an IS-implementation, where the objective is to secure that the users of the to-be IS will use the deployed IS as intended; hardware, software, and other aspects of the information technology itself are not accounted by this model. The key challenge addressed here is the many reported failures of IS-implementation as derived from organizational challenges rather than technology itself. The proposed model is framed within the so-called Organization Information System paradigm that regards an organization and its IS as one conceptual unit rather than considering it as an adjunct to the organization. Therefore, an IS-implementation is here contextualised within a process of organisational change. The core of the presented model is a mechanism of organizational change of an IS-implementation, called the "Effect-Behaviour-Resource-Influence Loop". In this, it is the Influence of the Resources - human and machines - that changes the Behaviour that in turn leads to the change of Effects, toward the desired state. Further, the proposed Model also provides three requirements of any organization to be subjected of an IS intervention; these are the "user Motivation", the "user Capability", and the "user Ability". The proposed model is an outcome of a set of case studies of IS-implementations, conducted in an Action Research mode. The key contribution of this model is its empirical experience and its comprehensive approach to an IS-implementation, rather than an analytical focusing on a few variables only. However, the proposed model is still in its hypothetical phase of theory development and needs both further cross-fertilisation with various theoretical bodies as well as additional empirical experience, where validations and modifications are made.

  • 6. Holst, Marita
    et al.
    Mirijamdotter, Anita
    An application of Ba: deconstructing formative processes in multdisciplinary work groups2005Inngår i: International Journal of Knowledge, Culture and Change Management, ISSN 1447-9524, E-ISSN 1447-9575, Vol. 4, s. 1051-59Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    The paper draws on an empirical study and examines how new multidisciplinary groups interact to create a shared context for knowledge work. Within the context of the campus-wide commitment to transform itself into a "Creative University", Luleå University of Technology explores new ways to further collaborative multidisciplinary knowledge-creation. Multidisciplinary knowledge areas, such as "Media, Music and Technology", have been defined, originating in multifaceted and complex problems. New knowledge will be shaped through enabling organisational processes created among participants dedicated to realising the full potential of the organisational commitment. Enabling the development of organisational knowledge implies that people from different disciplines - e.g., engineering and social sciences - cooperate and thereby share and use information which they convert into knowledge. The fact that these groups work in partnership in a logical, not physical, organisation leads to questions about how they organise their work, how they communicate, and interact, and where they meet physically, mentally and virtually, and for what purposes. The authors conducted semi-structured interviews with selected employees with the intention of learning from group-members in the new multidisciplinary organisational project. Interview data were analysed in terms of Ba elements. Ba is a perception of a place - which can be virtual, mental or physical - with a shared purpose. Ba provides guidance on "making sense of" how an organisation works and why it works the way it does in relation to knowledge-creation. Predicated on grounded theory about cross-functional work transcending traditional boundaries, Ba can also serve as a framework for designing sustainable new processes that create organisational learning, where information and communication technology are the driving forces.

  • 7.
    Holst, Marita
    et al.
    Luleå tekniska universitet, Institutionen för system- och rymdteknik, CDT.
    Mirijamdotter, Anita
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Framing multidisciplinary teams: sense making through the POM model2006Inngår i: Integrating Visions of Technology: Proceedings of the 12th Annual Working Conference of CPTS / [ed] Andrew Basden; Anita Mirijamdotter; Sytse Strijbos, CPTS , 2006, s. 111-140Konferansepaper (Fagfellevurdert)
    Abstract [en]

    In this paper we focus on Living Labs for promoting and developing collaborative working environments (CWEs). The issues we address in this context are related to knowledge-sharing for innovation. More precisely we explore methodologies for appreciative inquiry that stimulate creativity and facilitate the process for co-creative needfinding and innovation. Additionally we contribute to a European state-of-the-art in utilizing Living Labs to user-centric ICT innovation and to establishing a foundation for a European Network of Living Labs. A pan-European Network of Living Labs brings the extreme benefit of leveraging the concept of a Europe of Regions. However, when interactions are conducted at a distance across organisational, geographical and cultural boundaries, placing at risk the overall competiveness of an organisation, the challenge is to develop tools, methods, and work-practices to manage this interaction. This is the aim of this research. The context and content for this paper is transformation processes in higher education in which knowledge from distinct disciplines are integrated into new multidisciplinary education and research. Checkland's and Holwell's model of Process for Organisational Meanings (POM) is used to present and appreciate the efficacy of these set-up processes. The POM-model is found to be useful for making sense of design work across boundaries and for identifying best practices as it visually represents the important processes of making meaning by interactions among participants in various organisational settings and by means of technology. The results of the study point to best practices for creating shared vision across disciplinary boundaries. Shared visions enable knowledge creation and integration, in turn generating common ground for aligned action and design. Important insights for how to cultivate the fragile processes of setting up multidisciplinary teams are currently lacking. Hence, the findings from this study contribute to set up of multidisciplinary teams successfully. Aware of the start up issues, chances of successful implementation will be enhanced.

  • 8. Holst, Marita
    et al.
    Mirijamdotter, Anita
    The creation of a shared context in a multdisciplinary setting2004Konferansepaper (Fagfellevurdert)
    Abstract [en]

    The paper draws on an empirical study and examines how new multidisciplinary groups interact to create a shared context for knowledge work. Within the context of the campus-wide commitment to transform into a モCreative Universityヤ, Luleå University of Technology explores new ways to further collaborative multidisciplinary knowledge creation. Multidisciplinary knowledge areas, such as ムMedia, Music and Technologyメ, have been defined, with origins in multifaceted and complex problems. New knowledge will be created through enabling environmental processes created among participants committed to realizing the full potential of the organizational commitment. Enabling the development of organizational knowledge implies that people from different disciplines - e.g., engineering and social sciences - cooperate and thereby share and use information which they convert into knowledge. The fact that these groups work in partnership in a logical, not physical, organization leads to questions about how they organize their work, how they communicate, and interact, and where they meet physically, mentally and virtually, and for what purposes. With the intention of learning from group members in a new multidisciplinary organizational project, the authors conducted semi-structured interviews with selected employees. Interview data were analysed in terms of Ba elements. Ba is a perception of a place - which can be virtual, mental or physical - with a shared purpose. Ba provides guidance on ムmaking senseメ of how an organisation works and why it works the way it does in relation to knowledge creation. Predicated on grounded theory about crossfunctional work transcending traditional boundaries, Ba can also serve as a framework for designing sustainable new processes that create organizational learning, where information and communication technology are driving forces.

  • 9.
    Jansson, Maria
    et al.
    Norrbottens Läns Landsting.
    Mirijamdotter, Anita
    Linnéuniversitetet.
    Runardotter, Mari
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Participatory design - in need of angels2010Inngår i: Travelling Thoughtfulness: feminist technoscience stories, Umeå: The Department of Informatics, Umeå University , 2010, s. 115-134Kapittel i bok, del av antologi (Annet vitenskapelig)
    Abstract [en]

    There is a sentence by Bob Dylan – the times they are a-changin’. This is true also for participatory design (PD) – today design projects are distributed between sites and people, and extended in time. PD is now diverse and multi-directional and in need of re-thinking designer responsibility. How to change our methods in line with concerned personnel’s abilities and ways of expressing themselves? Yet, still it is needed someone that overlooks and ensure the PD process. This is especially important when a PD project results in new experiences for people. We suggest that systems designers’ shoulder the responsibility as an angel, which we use as a metaphor for a person with the overall responsibility for the PD process. As part of this we suggest that systems designers would gain by adapting the PD process in line with the PAR methodology and by the use of Soft Systems Methodology’s Rich Picture building.

  • 10. Kajko-Mattsson, Mira
    et al.
    Karim, Ramin
    Luleå tekniska universitet, Institutionen för samhällsbyggnad och naturresurser, Drift, underhåll och akustik.
    Mirijamdotter, Anita
    Essential components of emaintenance2011Inngår i: International Journal of Pedagogy, Innovation and New Technologies, ISSN 0973-1318, E-ISSN 2392-0092, Vol. 7, nr 6, s. 555-571Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Many intellectual, societal, business and technological forces are continuously pushing forward the frontiers of science. When combined, they provide an umbrella for generating new fields and exploring new grounds. One such a new field is eMaintenance. eMaintenance addresses new needs and provides various benefits in form of increased availability, reduced lifecycle cost and increased customer value. However, it suffers from lack of a commonly defined basis supporting the existence of eMaintenance and determining the essential components inherent in the eMaintenance domain. In this paper, we suggest an initial set of components that serve as the groundwork of the eMaintenance universe. The set outlines ten initial components. These are Definition, Business, Organization, Product, Service, Methodology, Technology, Information, Customer, and Education and Training. The paper also suggests a definition of eMaintenance, places eMaintenance in the context of other eDomains, and elicits eMaintenance intellectual opportunities and challenges to be met by both the academia and industry.

  • 11.
    Kajko-Mattsson, Mira
    et al.
    Stockholm University.
    Karim, Ramin
    Luleå tekniska universitet, Institutionen för samhällsbyggnad och naturresurser, Drift, underhåll och akustik.
    Mirijamdotter, Anita
    Linnéuniversitetet.
    Fundamentals of the eMaintenance concept2010Inngår i: Proceedings of the 1st international workshop and congress on eMaintenance, Luleå tekniska universitet, 2010, s. 147-154Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Many intellectual, societal, business and technological forces are continuously pushing forward the frontiers of science. When being combined effectively, they may provide an umbrella for generating new fields and exploring new grounds. One such emerging field is eMaintenance. It is based on the fields from operation & maintenance engineering, software engineering, information systems, business management, and a myriad of strongly varying fields related to the application domains of eMaintenance. As a novel field, eMaintenance addresses new needs and provides various benefits in form of increased availability, reduced lifecycle cost and increased customer-value. On the other hand, being in a continuous flux, it suffers from many infant illnesses in form of lack of or fuzzy definitions and theoretical foundations. This paper explores the domain of eMaintenance. In striving toward that end, it defines the eMaintenance concept by identifying its essential constituents and characteristics, mapping out its application domains and by eliciting its intellectual opportunities and challenges. Finally, the paper reasons about the future of eMaintenance as an emerging field and identifies research questions that may serve as the impetus for defining future research strategies. Last but not least, it lists challenges to be met by the organizations transferring to eMainteannce and advocates to the eMaintenance community to further elaborate and improve the eMaintenance concept.

  • 12.
    Köhler, Veronica
    et al.
    Department of Nursing, Health and Culture, University of Trollhättan/Uddevalla, Vänersborg.
    Mirijamdotter, Anita
    Söderhamn, Olle
    Department of Nursing, Health and Culture, University of Trollhättan/Uddevalla, Vänersborg.
    People, technology and work practices: understanding the processes of sensemaking when using IT in a nursing context2005Inngår i: The 16th Australasian Conference on Information Systems: People, Technology and Work Practices. ACIS 2005, 2005Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Information Technology (IT) usage is increasingly focused on interaction processes rather than data storage and transaction. This change fundamentally transforms work practices, and these practices in interplay with human agents and technology in turn affect the boundaries for scope of action. In this paper, we explore nurses' use of Electronic Patient Records (EPRs) for sensemaking and other elucidating processes that support, co-create, and mediate collective learning and social practice, thereby contributing to individual and organizational knowledge.

  • 13. Mirijamdotter, Anita
    A multi-modal systems extension to soft systems methodology1998Doktoravhandling, med artikler (Annet vitenskapelig)
    Abstract [en]

    This thesis develops a design method for social systems that do not fit the conventional industrial pattern and that consequently are not apt for regulation through mechanical means. It builds upon Soft Systems Methodology (SSM), one of the most widely used and well regarded of design methodologies. Yet, the systems science literature has identified some weaknesses in this methodology, and these have been confirmed in the critical evaluation and the empirical study of this thesis. It was found that SSM tends to be relativistic in normative issues, that its modelling is at times reductionistic and that there are philosophical inconsistencies between its different phases of design. THe task in this thesis has been to preserve the methodological strengths of SSM while at the same time attempt to correct its weakness by combining it with another systems sience approach: Multi-modal Systems Thinking. This approach incorporates a multi-dimensional framework of life and a management model to attain viability in social systems. The combination of SSM with this new framework results in a Multi-modal Soft Systems Methodology (Arvidsjaur Method for short) that has been tested empirically in a project for unemployed youth in Arvidsjaur, a small municipality in the north of Sweden. The Arvidsjaur Method is an effective tool in four ways. Firstly, it incorporates normative standards that overcome the criticisms regarding SSM's relativistic stance. Secondly, it enhances philosophical consistency in the complete design process. Thirdly, it provides a managerial design structure and fourthly, it offers a potential for designing systems that support a holistic, complete and dignified human life. Such an approach is also likely to assist us in appreciating different perspectives of our post- modern society and in making appropriate choices.

  • 14. Mirijamdotter, Anita
    Aktivitet: International Conference on Knowledge, Culture and Change in Organisations2004Annet (Annet (populærvitenskap, debatt, mm))
  • 15. Mirijamdotter, Anita
    et al.
    Bergvall-Kåreborn, Birgitta
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    An appreciative critique and refinement of Checkland's Soft systems methodology2006Inngår i: In Search of an Integrative Vision for Technology, New York: Encyclopedia of Global Archaeology/Springer Verlag, 2006, s. 79-102Kapittel i bok, del av antologi (Annet vitenskapelig)
  • 16. Mirijamdotter, Anita
    et al.
    Runardotter, Mari
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Ståhlbröst, Anna
    M2M: a qualitative study of users' feedback related to future M2M services2007Rapport (Annet vitenskapelig)
    Abstract [en]

    The background of this study is a research project which aims to gain user feedback on future IT-services. In this project, a number of user scenarios were developed and these showed how IT-services could be implemented in different contexts. The basis for this study was to select a few scenarios and present them for users in focus-group interviews. The purpose of this user participation study was to elicit and analyse users' feedback, that is, reactions, needs and ideas related to future IT- services. Furthermore, the work aimed to contribute to the development of new methods for user participation while developing new ICT-solutions. Our study showed that technology should be optional - in other words, the user must be the one initiating and controlling the technology dependent on their needs. We also found that people in general were not delighted to be dependant on technology. Adding to that, introduction and/or implementation of technologies for control must be handled with great care. Finally, if a solution should succeed, it was requested that the solution is adjustable to individual and situational circumstances.

  • 17. Mirijamdotter, Anita
    et al.
    Somerville, Mary
    Dynamic action inquiry: a systems approach for knowledge based organizational learning2005Inngår i: HCI International 2005: Proceedings of the 11th International Conference on Human-Computer Interaction, Mahwah, NJ, 2005Konferansepaper (Fagfellevurdert)
  • 18. Mirijamdotter, Anita
    et al.
    Somerville, Mary
    Soft systems methodology results transform professional roles in the digital teaching library2005Inngår i: Proceedings of the 12th Annual Syllabus Higher Education Technology Conference, 2005Konferansepaper (Annet vitenskapelig)
  • 19. Mirijamdotter, Anita
    et al.
    Somerville, Mary
    Holst, Marita
    An interactive evaluation approach for the creation of collaborative learning commons2005Inngår i: Proceedings of 12th European Conference on Information Technology Evaluation (ECITE 2005), 2005, s. 337-347Konferansepaper (Fagfellevurdert)
    Abstract [en]

    This paper reports on the interactive design and evaluation of Internet2-enabled international students' cooperation/collaboration projects involving students and faculty from four disciplines and from three campuses, two in California, U.S.A. and one in the North of Sweden. The purpose of the collaboration is to collect and exchange information and produce knowledge on what would constitute a student-centered physical and virtual ‘learning commons'. The project construct reflects lessons learned in the 3-year Creative University initiative at Luleå University of Technology, Sweden, as well as the growing shift from academic information commons to ‘learning commons', where the focus is on learning rather than technology. Our distributed, international design and evaluation process is based on principles and practices for action research and builds on theories for knowledge exchange embedded in the concept of Ba, as advanced by Nonaka and others. The Ba model recognizes four stages for making tacit knowledge explicit to enable information sharing and produce new knowledge within shared physical, virtual and mental contexts. To explore the practical feasibility of constituting and linking learning communities to create new disciplinary knowledge, share it across disciplinary communities, and co-create dynamic technology-enabled learning environments, we intentionally employed systems thinking methodology involving discourse, dialogue and communication through which faculty and students created shared meanings. Our report includes reflections on applied interactive evaluation framework and process as well as observations on the efficacy of a variety of technology supported tools for initiating and advancing distributed cooperative and collaborative learning. Our research results are further enriched by commentary on the social implementation factors affecting tool utility. For this kind of endeavour to succeed we need to pay explicit attention to the creation of viable group processes including knowledge assessment activities, influencing infrastructure for enabling technology, and integrate this with pedagogical insights on improving student learning.

  • 20. Mirijamdotter, Anita
    et al.
    Somerville, Mary M.
    Dr. Martin Luther King Jr. Library, San José State University.
    Holst, Marita
    Luleå tekniska universitet, Institutionen för system- och rymdteknik, CDT.
    An interactive and iterative evaluation approach for creating collaborative learning environments2012Inngår i: Leading issues in ICT evaluation, Reading: Academic Conferences and Publishing International Limited, 2012, s. 60-81Kapittel i bok, del av antologi (Fagfellevurdert)
  • 21.
    Mirijamdotter, Anita
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Somerville, Mary M.
    San José State University.
    Holst, Marita
    Luleå tekniska universitet, Institutionen för system- och rymdteknik, CDT.
    An interactive and iterative evaluation approach for creating collaborative learning environments2006Inngår i: Electronic Journal of Information Systems Evaluation, ISSN 1566-6379, E-ISSN 1566-6379, Vol. 9, nr 2, s. 83-92Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Inspired by a three-year Creative University ‘arena' initiative at Luleå University of Technology in Sweden, an international team of faculty researchers conducted an exploratory study in 2005, which aimed to investigate the efficacy of an interactive design and evaluation process for technology-enabled collaborative learning environments. This applied research approach was designed as a collaborative evaluation process for co-creation of technology-enabled, learningfocused physical and virtual ‘learning commons.' Faculty researchers from Sweden and the United States used Soft Systems Methodology tools, including the Process for Organisational Meanings (POM) model, to guide sixty-two students' participatory co-design and evaluation activities. In this paper, the POM evaluation model is explained and related to the Japanese concept Ba. Application of the models is illustrated within the context of student learning through boundary crossing information exchange and knowledge creation. As evidenced in their iterative and interactive evaluative recommendations, students' learning outcomes included development of improved capabilities for identifying socio-technical elements of distributed learning environments, suggesting that student beneficiaries can successfully reflect upon their experiences and provide valuable evaluation insights. In addition, when this evaluation is iterative, students' insights into project management, software needs, and services design can improve their technology-enabled learning experiences. Concluding comments explore the efficacy of the POM model implementation for guiding other learning-focused, user-centric initiatives, which aim to promote interdisciplinary, or boundary crossing, exchanges concurrent with advancing team-based knowledge creation proficiencies among project participants.

  • 22.
    Mirijamdotter, Anita
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Stanoevska-Slabeva, Katarina
    University of St.Gallen.
    eCollaboration and impact on task and task output: ten case studies2007Inngår i: Proceedings of the 30th Information Systems Research Seminar in Scandinavia, IRIS 30 / [ed] Tarja Tiainen; Hannakaisa Isomäki; Mikko Korpela; Anja Mursu; Minna-Kristiina Paakki; Samuli Pekkola, Department of Computer Sciences, University of Tampere , 2007, s. 1103-1119Konferansepaper (Fagfellevurdert)
    Abstract [en]

    At present several developments drive changes in the way how work is organized in organizations. The major trends that impact work are the prevailing digitalization of processes and assets in organizations due to use of information and communication technology (ICT), open innovation, mobile work, and globalization. This paper examines eCollaboration in various settings with the aim of exploring impact on innovation, creativity, and productivity. In total ten cases are included. Basic definitions, on which the research framework is based, are given and preliminary results of the cases are discussed. These relate to organisational patterns and new working structures, use of collaboration technology, and e-Collaboration's impact on creativity, innovation and productivity.

  • 23. Mirijamdotter, Anita
    et al.
    Ståhlbröst, Anna
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Sällström, Annika
    Luleå tekniska universitet, Institutionen för system- och rymdteknik, CDT.
    Niitamo, Veli-Pekka
    Nokia Oyj.
    Kulkki, Seija
    Centre for Knowledge and Innovation Research, Helsinki School of Economics.
    The European network of living labs for CWE: user-centric co-creation and innovation2006Inngår i: Integrating Visions of Technology: Proceedings of the 12th Annual Working Conference of CPTS / [ed] Andrew Basden; Anita Mirijamdotter; Sytse Strijbos, CPTS , 2006, s. 79-90Konferansepaper (Fagfellevurdert)
    Abstract [en]

    In this paper we focus on Living Labs for promoting and developing collaborative working environments (CWEs). The issues we address in this context are related to knowledge-sharing for innovation. More precisely we explore methodologies for appreciative inquiry that stimulate creativity and facilitate the process for co-creative needfinding and innovation. Additionally we contribute to a European state-of-the-art in utilizing Living Labs to user-centric ICT innovation and to establishing a foundation for a European Network of Living Labs. A pan-European Network of Living Labs brings the extreme benefit of leveraging the concept of a Europe of Regions. However, when interactions are conducted at a distance across organisational, geographical and cultural boundaries, placing at risk the overall competiveness of an organisation, the challenge is to develop tools, methods, and work-practices to manage this interaction. This is the aim of this research.

  • 24. Mirijamdotter, Anita
    et al.
    Ståhlbröst, Anna
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Sällström, Annika
    Luleå tekniska universitet, Institutionen för system- och rymdteknik, CDT.
    Niitamo, Veli-Pekka
    Nokia Oy and Helsinki School of Economics, CKIR.
    Kulkki, Seija
    Helsinki School of Economics, CKIR.
    The European Network of Living Labs for CWE: user-centric co-creation and innovation2006Inngår i: Exploiting the Knowledge Economy: Issues, Applications, Case Studies / [ed] Paul Cunningham; Miriam Cunningham, IOS Press, 2006, s. 840-847Konferansepaper (Fagfellevurdert)
    Abstract [en]

    In this paper we focus on Living Labs for promoting and developing Collaborative Working Environments (CWE). The issues we address in this context are related to knowledge sharing for innovation. More precisely we explore methodologies for appreciative inquiry that stimulate creativity and facilitate the process for co-creative needfinding and innovation. Additionally we contribute to a European state-of-the-art in utilizing Living Labs to user-centric ICT innovation and to establishing a foundation for a European Network of Living Labs. A pan-European network of Living Labs brings the extreme benefit of leveraging the concept of a Europe of Regions. However when interactions are conducted at a distance across organizational, geographical and cultural boundaries, placing at risk the overall competitiveness of an organization the challenge is to develop tools, methods and work-practices to manage this interaction. This is the aim of this research.

  • 25.
    Mulder, Ingrid
    et al.
    Telematica Instituut.
    Fahy, Claire
    Waterford Institute of Technology.
    Velthaus, Daan
    Telematica Instituut.
    Feurstein, Karin
    Bremen IBA.
    Garcia, Maite
    ATOS.
    Schaffers, Hans
    Helsinki School of Economics.
    Mirijamdotter, Anita
    Ståhlbröst, Anna
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Towards harmonized methods and tools for Living Labs2008Inngår i: Expanding the knowledge economy: issues, applications, case studies / [ed] Paul Cunningham; Miriam Cunningham, IOS Press, 2008, Vol. 1, s. 722-729Konferansepaper (Fagfellevurdert)
    Abstract [en]

    In order to define a shared reference towards a harmonization of methods and tools used in a European Network of Living Labs we developed the interoperability cube for harmonizing Living Labs. We derive this from the assumption that when we focus on those elements that Living Labs want to exchange with each other, we have an appropriate basis for harmonization of methods and tools. Each of the sides of the harmonization cube facilitates interoperability between the phases of a Living Lab and organizational, technical, and contextual aspects. The problem of bridging methods and tools from one Living Lab to another becomes considerably simpler if the two Living Labs in question share a common model; put differently, whether the methods and tools used are harmonized.

  • 26.
    Nijhoff, Rob A.
    et al.
    Institute for Cultural Ethics.
    Strijbos, SytseVrije Universiteit.Bergvall-Kåreborn, BirgittaLuleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.Mirijamdotter, Anita
    Towards a new interdisciplinarity: proceedings of the 9th annual working conference of CPTS2003Collection/Antologi (Annet vitenskapelig)
  • 27.
    Runardotter, Mari
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Mirijamdotter, Anita
    Organizing for future access to the cultural heritage2008Inngår i: Proceedings of 31th Information Systems Research Seminar in Scandinavia: Public systems in the future: possibilities, challenges and pitfalls / [ed] Viveca Asproth, Mittuniversitetet , 2008Konferansepaper (Fagfellevurdert)
    Abstract [en]

    How to organize with the aim of securing the digital cultural heritage is the main interest of this paper. We provide a description of the current situation at an authority that deals with this question, and its personnels' view of their assignment. The objective for our analysis and discussion is to explore the suitability of the Viable System Model as organizing principle for longterm digital preservation. We have found that the model elucidates several important aspects, such as coordinating functions and information and communication channels. In addition it provides the advantage of a holistic perspective, as well as attention to the environment. These aspects are crucial for long-term digital preservation. Therefore, we find the model suitable since it clarifies necessary processes and functions if the digital cultural heritage is to prevail.

  • 28.
    Runardotter, Mari
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Mirijamdotter, Anita
    Mörtberg, Christina
    Oslo universitet.
    Being an archivist in our times: trying to manage long-term digital preservation2007Inngår i: International Journal of Public Information Systems, ISSN 1653-4360, Vol. 3, nr 2, s. 47-61Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Information technology offers the possibility to produce and archive more recorded information than ever before. Thus it is has become feasible to preserve and have access to information in almost unlimited amounts. In sharp contrast, the situation today suggests that societal data has become significantly less accessible than was previously the case. This is both ironic and tragic. In this paper, we recognize that the cultural heritage is at risk, given current circumstances as revealed through observation and dialogue with an archivist. While there are many projects, cultural heritage institutions, government agencies and private enterprises involved in an ambitious research agenda, the majority of these are focussed on technical solutions. In contrast, we provide an in-depth point of view of an archivist who is expected to preserve information in order to safeguard the long-term preservation of the cultural heritage. This report reveals the challenges as well as the systemic implications related to the full implementation of the Archival Information Systems guidelines, that fully involve archivists and users in systems design features and functionalities, in order to enable the advancement of long-term digital preservation.

  • 29.
    Runardotter, Mari
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Mirijamdotter, Anita
    Mörtberg, Christina
    University of Oslo.
    The question of responsibility for long-term digital preservation2007Inngår i: Proceedings of the 30th Information Systems Research Seminar in Scandinavia, IRIS 30 / [ed] Tarja Tiainen; Hannakaisa Isomäki; Mikko Korpela; Anja Mursu; Minna-Kristiina Paakki; Samuli Pekkola, Department of Computer Sciences, University of Tampere , 2007, s. 1195-Konferansepaper (Fagfellevurdert)
    Abstract [en]

    This paper intends to analyze and discuss the matter of responsibility for longterm digital preservation. The reason for this is that previous research has shown that for the moment the responsibility many times rests solely with archivists (Runardotter, 2007). This is a rather problematic scenario, considering that their professional background builds on archival theory, and that archivists are recognized as being connected with paper, or analogue, media. We thus concentrate on archivists' current situation and the impact of information technology and long-term digital preservation on the same. We start with analyzing archivists' current situation from three arenas - the local, the managerial and the national. Based on this we discuss constructions of archivists in relation to information technology, whether archivists are regarded as keepers or facilitators, and what kind of actor role archivists are assigned. Finally we discuss what the constructions imply concerning the responsibility for long-term digital preservation. We have found that archivists and national policies have a rather coherent view. The responsibility for longterm digital preservation should rest with management, and archival matters should be approached in a pro-active manner. Archival matters are a concern for the organization per se, and cooperation and coordination of responsibility issues is necessary. Finally, archivists should be participating actors in IT and long-term digital preservation matters, and focus on facilitating access to archival material.

  • 30.
    Runardotter, Mari
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Mörtberg, Christina
    Linnéuniversitetet.
    Mirijamdotter, Anita
    Linnéuniversitetet.
    The changing nature of archives - whose responsibility?2011Inngår i: Electronic Journal of e-Government, ISSN 1479-439X, E-ISSN 1479-439X, Vol. 9, nr 1, s. 68-78Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    In line with the increase of e-services, many employees in the public sector get their working conditions changed. Their involvement in the building of e-government transforms their everyday work practices. A vivid example of such a transformation includes archivists and archival work. The use of information technologies produces huge amounts of digitally recorded information. Considering the laws and regulations of public and citizens' rights and obligations, this leads to an increased need for well-functioning e-archives. However, we find that there is little awareness in public organisations for how to deal with this complex and challenging issue. Rather the matter is left to the archivists alone, who have limited agency and influence to be able to deal with digital preservation to the extent needed. In this paper we analyse and discuss plans for, and layers of, responsibility for digital preservation as configured and reconfigured in archivists' stories and Swedish national policy documents. We use a model that covers three arenas: political, organizational, and practical (or individual). Our findings suggest that to conduct good governance there is a need to spread the responsibility for digital preservation and plan for cooperation, coordination, and communication around the same. This should happen in interplay between various actors which hold the practical responsibility, technological responsibility and strategic responsibility. Additionally we note that the view of archivists as keepers of information is moving towards the role of facilitators, which supports access to information rather than merely keeping it intact for future. Moreover, due to technological development's we find that issues to address in further studies are; present laws and regulations that governs archives, change of work practices and ways of dealing with digital preservation.

  • 31.
    Runardotter, Mari
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Quisbert, Hugo
    Luleå tekniska universitet, Institutionen för system- och rymdteknik, Datavetenskap.
    Nilsson, Jörgen
    Hägerfors, Ann
    Luleå tekniska universitet, Institutionen för system- och rymdteknik, Datavetenskap.
    Mirijamdotter, Anita
    The information life cycle: issues in long-term digital preservation2006Inngår i: Arkiv, samhälle och forskning, ISSN 0349-0505, nr 1, s. 17-29Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    In this paper a new view of the life cycle of information is described. Information never dies. The constituentes for information are: the context in which information is born and flows, internal attributes which enrich and gives better understanding of information, and the tools used for managing ditributing, dissemination, access and availability of information.

  • 32.
    Runardotter, Mari
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Quisbert, Hugo
    Luleå tekniska universitet, Institutionen för system- och rymdteknik, Datavetenskap.
    Nilsson, Jörgen
    Hägerfors, Ann
    Mirijamdotter, Anita
    The information life cycle: issues in long-term digital preservation2005Inngår i: IRIS 28: 28th Information Systems Research Seminars in Scandinavia, 2005Konferansepaper (Fagfellevurdert)
    Abstract [en]

    In this paper a new view of the life cycle of information is described. Information never dies. The constituentes for information are: the context in which information is born and flows, internal attributes which enrich and gives better understanding of information, and the tools used for managing distribution, dissemination, access and availability of information.

  • 33.
    Somerville, Mary M
    et al.
    Information and Instructional Services, Robert E. Kennedy Library, California.
    Huston, Malia E
    Charles Wright Academy, Tacoma.
    Mirijamdotter, Anita
    Building on what we know: staff development in the digital age2005Inngår i: Electronic library, ISSN 0264-0473, E-ISSN 1758-616X, Vol. 23, nr 4, s. 480-491Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Purpose – To report the outcomes of an organizational change project at California Polytechnic State University in San Luis Obispo, California, USA. Interactive planning and systems thinking provide a robust foundation for rethinking workplace activities, so as to prepare staff members for enhanced participation in an increasingly digital information environment. Design/methodology/approach – The methodology takes the form of a case study. Findings – Organizational development tools activate and extend participants' knowledge, skills, and abilities through purposeful dialogue that cultivates holistic perspectives. Enhanced appreciation of campus constituencies' differing needs and preferences, complimented by ongoing user-focused data collection and analysis, informs strategic systems and services redesign. This practice serves to promote continuous learning, even as it advances the organization's digital migration. Results-to-date suggest the efficacy of this staff development approach, which uses constructivist “building on what we know” learning strategies to develop nimble organizational responsiveness, amidst dynamically changing external circumstances. Originality/value – Provides information on a staff development approach

  • 34.
    Somerville, Mary M.
    et al.
    California Polytechnic State University.
    Mirijamdotter, Anita
    Working smarter: an applied model for "Better Thinking" in dynamic information organizations2005Inngår i: Currents and convergence - Navigating the rivers of change: Proceedings of the 12th national conference of the Association for College and Research Libraries (ACRL) / [ed] Hugh A. Thompson, Association for College and Research Libraries , 2005, s. 103-111Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Dynamic and even turbulent environmental conditions, driven by rapid technological change, aggravating financial uncertainty, and escalating community expectations, fuel widespread recognition that libraries must reinvent organizational processes, procedures, and services.  Typically, however, workplace systems, structures, designs, practices, and cultures continue to be based on earlier industrial models. In contrast, today's fast paced, rapidly changing workplace environments requires   dynamic and flexible responsiveness, with a focus on learning and innovation. To achieve these workplace ideals, we must change how we think and what we think about, as we ready ourselves for new roles in the academic enterprise.In this paper, we present an applied model for cultivating ‘better thinking' for ‘working smarter' within dynamically changing information organizations. Based in systems thinking, it reflects ‘lessons learned' from action research projects conducted in Sweden and the United States since 2002. For the past fifteen months, since September 2003, we have embedded this model for deep organizational learning (Senge et al. 2004) at the university library at California Polytechnic State University ("Cal Poly") in San Luis Obispo (SLO).

  • 35.
    Somerville, Mary M.
    et al.
    California Polytechnic State University, San Luis Obispo.
    Mirijamdotter, Anita
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Collins, Lydia
    California Polytechnic State University, San Luis Obispo.
    Systems thinking and information literacy: elements of a knowledge enabling workplace environment2006Inngår i: Proceedings of the 39th Annual Hawaii International Conference on System Sciences, HICSS '06: 04 - 07 Jan. 2006, Kauai, Hawaii / [ed] Ralph H. Sprague, Jr, IEEE Communications Society, 2006, Vol. 7Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Dynamic technology-driven circumstances fortify academic librarians’ reconsideration of their professional purposes, processes and relationships. In response, California Polytechnic State University librarians in San Luis Obispo, California use Soft Systems Methodology tools and information literacy principles and practices. These processes advance data - driven dialogue on design and development of enhanced information and knowledge management tools. This action research approach produces new conversations that heighten information exchange and knowledge flow among librarians and with faculty and student constituencies. Reflective physical and virtual knowledge flow now supports work-in-progress that focuses on co-creation of a technology-enabled ‘learning commons’ involving an expanded set of campus stakeholders. Library practitioners’ increased confidence and capability predict productivity enhancement and continuous learning as they assume new roles as architects of digital information and knowledge learning spaces.

  • 36.
    Somerville, Mary M.
    et al.
    San José State University.
    Rogers, Erika
    California Polytechnic State University.
    Mirijamdotter, Anita
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Partridge, Helen
    Queensland University of Technology.
    The Cal Poly digital learning initiative2007Inngår i: Evidence-based Librarianship: Case studies and active learning exercises, Oxford: Chandos Publishing, 2007, s. 141-161Kapittel i bok, del av antologi (Annet vitenskapelig)
  • 37.
    Stanoevska-Slabeva, Katarina
    et al.
    University of St.Gallen.
    Mirijamdotter, Anita
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    The impact of eCollaboration2008Inngår i: Expanding the knowledge economy: issues, applications, case studies / [ed] Paul Cunningham; Miriam Cunningham, IOS Press, 2008, Vol. 1, s. 825-832Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Driven by developments as globalisation, innovative networked organisational forms and increased mobility of employees, companies are increasingly employing eCollaboration in different forms. Despite of the growing importance of eCollaboration there is little research regarding the impact of eCollaboration as well as guidelines how to successfully implement eCollaboration in companies. This paper provides a contribution, by assessing the impact of eCollaboration in companies based on case studies and a cross-case analysis.

  • 38.
    Ståhlbröst, Anna
    et al.
    Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, Innovation och Design.
    Mirijamdotter, Anita
    Bergvall-Kåreborn, Birgitta
    Needs and accommodation in evaluation design2005Inngår i: Proceedings of 12th European Conference on Information Technology Evaluation (ECITE 2005), 2005, s. 457-464Konferansepaper (Fagfellevurdert)
    Abstract [en]

    A clear understanding of the purpose of evaluation is essential in every evaluation situation to ably decide on approach and methodology. In this paper we present a case study focusing on evaluation of a mobile service for marketing purpose called M-Club. The project involved companies from different lines of business and with different nationalities. This diversity shed light on the complex process of defining a common evaluation focus. To understand the perspectives of the different stakeholders, interviews were conducted. The interviews explored the stakeholders' purposes, evaluation needs and expectations. In the analysis of the interviews Soft Systems Methodology (SSM) was used. One underpinning idea in SSM is the identification and awareness of different perspectives. The result of the analysis made it clear that different purposes, needs, expectations and objectives were represented among the stakeholders in the project and these could explicitly be illustrated using SSM techniques. However, differing perspectives, motives and needs led to another problem, namely, how to reach accommodation on the evaluation focus. We found that this problem is not described nor elaborated further in the evaluation literature. In SSM literature the problem is addressed by discourse but not explored in depth. This paper illustrates how a focus on needs contributed to the process of reaching accommodation and a common evaluation purpose among stakeholders. The findings showed that a need finding approach contributed to the process of designing the evaluation. By getting a common understanding of different purposes, needs, expectations and objectives relevant to the situation, the accommodation discussion became more focused. A focus on needs broadened the scope of the evaluation since needs are what lies behind problems and solutions.

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