Open this publication in new window or tab >>2004 (English)In: Journal of Quality in Maintenance Engineering, ISSN 1355-2511, E-ISSN 1758-7832, Vol. 10, no 4, p. 234-247Article in journal (Refereed) Published
Abstract [en]
The nature of maintenance is complex and greatly influenced by relationship among various actors involved in execution of maintenance tasks. The relationship factor becomes more critical when outsourcing maintenance tasks. The most important success factor is creating mutual "goodwill trust" between partners. Another important factor is the use of economic incentives for both parties. A formal partnering process, top management support and relevant outcome measures are also important for a partnership to be positive. Partnering is a potential "tool" to create success. Based on a review of the partnering literature and experiences from Swedish railway sector, a partnering framework for maintenance contracts has been developed. The partnering framework considers four main factors, namely requirements and potential for partnering, the partnering process, success elements and measures on partnering success.
Keywords
Partnership, Maintenance, Supplier relations
National Category
Other Civil Engineering
Research subject
Operation and Maintenance Engineering; Centre - Luleå Railway Research Center (JVTC)
Identifiers
urn:nbn:se:ltu:diva-15969 (URN)10.1108/13552510410564855 (DOI)2-s2.0-9144225524 (Scopus ID)f8dc4e60-bff2-11db-834c-000ea68e967b (Local ID)f8dc4e60-bff2-11db-834c-000ea68e967b (Archive number)f8dc4e60-bff2-11db-834c-000ea68e967b (OAI)
Note
Validerad; 2004; 20061107 (pafi)
2016-09-292016-09-292025-10-21Bibliographically approved