Relational governance mechanisms as enablers of dynamic capabilities in Nigerian SMEs during the COVID-19 crisis
2022 (English)In: Industrial Marketing Management, ISSN 0019-8501, E-ISSN 1873-2062, Vol. 105, p. 18-32Article in journal (Refereed) Published
Abstract [en]
During the COVID-19 crisis, small and medium-sized enterprises (SMEs) in developing markets, marred by significant institutional voids, grappled with a perennial lack of resources. This article seeks to understand how these SMEs activated their dynamic capabilities to manage business relationships during different phases of the crisis. Relying on the social exchange theory and drawing on semi-structured interviews with 42 business-to-business (B2B) SME owners in Nigeria, we examine the relational governance mechanisms of dynamic capabilities for SMEs during the COVID-19 crisis. Our findings reveal 12 relational governance mechanisms of dynamic capabilities of B2B SMEs. Furthermore, we disaggregate these 12 mechanisms into 34 relational governance micro-foundational components and demonstrate their relevance for B2B SMEs during different stages of the COVID-19 crisis in Nigeria.
Place, publisher, year, edition, pages
Elsevier, 2022. Vol. 105, p. 18-32
Keywords [en]
Social exchange theory, Small and medium-sized enterprises, COVID-19 crisis, Business-to-business markets, Institutional voids, Nigeria
National Category
Peace and Conflict Studies Other Social Sciences not elsewhere specified Economics
Research subject
Entrepreneurship and Innovation
Identifiers
URN: urn:nbn:se:ltu:diva-90866DOI: 10.1016/j.indmarman.2022.05.011ISI: 000811819500002Scopus ID: 2-s2.0-85131629368OAI: oai:DiVA.org:ltu-90866DiVA, id: diva2:1663400
Note
Godkänd;2022;Nivå 0;2022-06-02 (joosat);
2022-06-022022-06-022025-10-21Bibliographically approved