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Relational governance mechanisms as enablers of dynamic capabilities in Nigerian SMEs during the COVID-19 crisis
School of Strategy & Leadership, Coventry University, School of Strategy and Leadership, Faculty of Business and Law, Coventry CV1 5DL, UK.
Department of Accounting, Nottingham University Business School, Jubilee Campus Nottingham, NG8 1BB, UK; JCU Singapore Business School, James Cook University, 149 Sims Dr, Singapore 387380, Singapore.
Accounting Department, Durham University Business School, Durham University, DH1 3LE, UK; Department of Financial Intelligence, University of South Africa, Pretoria, South Africa.
Luleå University of Technology, Department of Social Sciences, Technology and Arts, Business Administration and Industrial Engineering. Laurea University of Applied Sciences, Ratatie 22, FI-01300 Vantaa, Finland; School of Business and Economics, Åbo Akademi University, Vänrikinkatu 3B, 20500 Turku, Finland.ORCID iD: 0000-0001-5050-3819
2022 (English)In: Industrial Marketing Management, ISSN 0019-8501, E-ISSN 1873-2062, Vol. 105, p. 18-32Article in journal (Refereed) Published
Abstract [en]

During the COVID-19 crisis, small and medium-sized enterprises (SMEs) in developing markets, marred by significant institutional voids, grappled with a perennial lack of resources. This article seeks to understand how these SMEs activated their dynamic capabilities to manage business relationships during different phases of the crisis. Relying on the social exchange theory and drawing on semi-structured interviews with 42 business-to-business (B2B) SME owners in Nigeria, we examine the relational governance mechanisms of dynamic capabilities for SMEs during the COVID-19 crisis. Our findings reveal 12 relational governance mechanisms of dynamic capabilities of B2B SMEs. Furthermore, we disaggregate these 12 mechanisms into 34 relational governance micro-foundational components and demonstrate their relevance for B2B SMEs during different stages of the COVID-19 crisis in Nigeria.

Place, publisher, year, edition, pages
Elsevier, 2022. Vol. 105, p. 18-32
Keywords [en]
Social exchange theory, Small and medium-sized enterprises, COVID-19 crisis, Business-to-business markets, Institutional voids, Nigeria
National Category
Peace and Conflict Studies Other Social Sciences not elsewhere specified Economics
Research subject
Entrepreneurship and Innovation
Identifiers
URN: urn:nbn:se:ltu:diva-90866DOI: 10.1016/j.indmarman.2022.05.011ISI: 000811819500002Scopus ID: 2-s2.0-85131629368OAI: oai:DiVA.org:ltu-90866DiVA, id: diva2:1663400
Note

Godkänd;2022;Nivå 0;2022-06-02 (joosat);

Available from: 2022-06-02 Created: 2022-06-02 Last updated: 2025-10-21Bibliographically approved

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Koporcic, Nikolina

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