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Employment in the tourism and hospitality industry: Toward a unified value proposition
Luleå University of Technology, Department of Social Sciences, Technology and Arts, Business Administration and Industrial Engineering.ORCID iD: 0000-0003-3213-8314
Luleå University of Technology, Department of Social Sciences, Technology and Arts, Business Administration and Industrial Engineering.ORCID iD: 0000-0002-4397-6965
Luleå University of Technology, Department of Social Sciences, Technology and Arts, Business Administration and Industrial Engineering. Marketing Section, School of Management Studies, University of Cape Town, Cape Town, South Africa.ORCID iD: 0000-0002-3486-8292
2025 (English)In: Journal of Human Resources in Hospitality & Tourism, ISSN 1533-2845, E-ISSN 1533-2853, Vol. 24, no 1, p. 26-56Article in journal (Refereed) Published
Abstract [sv]

This paper investigates employer attributes and perceptions of industry reputation and industry attractiveness, and their impact on employees’ intention to stay in tourism and hospitality. Results show that desired reputation, training, and development value, and prosocial value significantly influence perceptions of industry reputation. Desired diversity and prosocial value have a positive relation to industry attractiveness, while training and development value is negatively related. Perceptions of the industry attractiveness are a major contributor to the intention to remain within the sector. This paper seeks to further the discourse concerning employer branding by introducing an employment value proposition perspective applicable across industries.

Place, publisher, year, edition, pages
Taylor & Francis, 2025. Vol. 24, no 1, p. 26-56
Keywords [en]
Employer branding, employment value proposition, industry attractiveness, industry reputation, intention to stay
National Category
Business Administration
Research subject
Industrial Marketing
Identifiers
URN: urn:nbn:se:ltu:diva-110185DOI: 10.1080/15332845.2024.2405804Scopus ID: 2-s2.0-85204743162OAI: oai:DiVA.org:ltu-110185DiVA, id: diva2:1903885
Note

Validerad;2025;Nivå 1;2025-02-12 (u2);

Full text: CC BY license;

Available from: 2024-10-07 Created: 2024-10-07 Last updated: 2025-10-21Bibliographically approved

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Näppä, AnnaStyvén, Maria EkRobertson, Jeandri

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