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Can bad decisions be avoided using Artificial Intelligence?
Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.ORCID iD: 0000-0003-4250-4752
German University in Cairo, Cairo, Egypt.
University of Oulu, Oulu, Finland.
2024 (English)In: Computational Science and Computational Intelligence: 11th International Conference, CSCI 2024, Las Vegas, NV, USA, December 11–13, 2024, Proceedings, Part II / [ed] Hamid R. Arabnia; Leonidas Deligiannidis; Farzan Shenavarmasouleh; Soheyla Amirian; Farid Ghareh Mohammadi, Springer Nature, 2024, p. 299-311Conference paper, Published paper (Refereed)
Abstract [en]

Since the inception of civilization, humans have monopolized decision-making. Although human intelligence is capable of producing excellent decisions, our history is littered with cases of disastrous choices. In general, bad decisions result from many factors, including cognitive biases. It is important to avoid bad decisions at personal, organizational and societal levels, but are they avoidable? Artificial Intelligence (AI) has been upheld as the remedy for our biases. This opinion paper investigates if such a claim is warranted. We briefly review the literature on cognitive biases, AI biases, and hybrid intelligence. We conclude by suggesting that although AI may have tremendous benefits for decision-making, in its present form, it cannot eliminate all of our human biases, and can contrarily result in additional biases. More research on the use of AI in decision-making is needed. 

Place, publisher, year, edition, pages
Springer Nature, 2024. p. 299-311
Series
Communications in Computer and Information Science (CCIS), ISSN 1865-0929, E-ISSN 1865-0937
Keywords [en]
AI, decision-making, bad decisions
National Category
Computer Systems
Research subject
Information Systems
Identifiers
URN: urn:nbn:se:ltu:diva-110455DOI: 10.1007/978-3-031-94937-1_24ISI: 001585726400024OAI: oai:DiVA.org:ltu-110455DiVA, id: diva2:1906919
Conference
11th Annual Conf. on Computational Science & Computational Intelligence (CSCI'24), Las Vegas, NV, USA, December 11–13, 2024
Available from: 2024-10-21 Created: 2024-10-21 Last updated: 2026-04-07Bibliographically approved

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Elragal, Ahmed

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