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"Care and support while findings one's way as a parent": Parents' experiences of care and support at child health centres, and their strategies for positive breastfeeding experiences and family sleep
Luleå University of Technology, Department of Health, Education and Technology, Nursing and Medical Technology.ORCID iD: 0009-0006-9271-8707
2025 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Becoming a parent is often described as a life-altering experience, and factors which facilitate this transition include professional support and access to sufficient knowledge. Common areas of concern for parents are breastfeeding and family sleep. To this end, the national child healthcare programme in Sweden provides care and parental support. Although most parents regularly attend child health centres, understanding of their perceptions and experiences of the provided care remains limited. In addition, little is known about the strategies parents use to create positive breastfeeding experiences and sleep situations within the family. Therefore, the overall aim of this thesis was to explore parents’ experiences of care and support at child health centres during the child’s first three years, and to describe parents’ strategies for creating a positive breastfeeding experience and sleep situation in the family.

This thesis comprises five studies, which employed both quantitative and qualitative research designs to address the research questions. In Studies I and II, data were collected through questionnaires and analysed using descriptive and analytical statistics; additionally, in Study II, a qualitative content analysis was conducted with the open-ended responses. In Study III, data were collected through semi-structured interviews and analysed using qualitative content analysis. In Studies IV and V, data were collected via online questionnaires and analysed using the critical incident technique.

Study I examined parents’ perceptions of care quality at child health centres. The findings show that parents’ overall perceptions of care quality indicated optimal quality; however, certain areas were identified as having suboptimal quality, including the need for additional information on topics such as dental care, allergy prevention, breastfeeding, sleep, child behaviour, and crying. Furthermore, parents perceived the care as being more aligned with healthcare routines than with their own preferences and needs. Relationships were seen between parents’ ratings and their sociodemographic characteristics: for example, parents born outside Nordic countries perceived the care quality as higher, as did parents with a non-academic education.

Study II aimed to describe parents’ satisfaction with the care at child health centres. Parents’ overall ratings of satisfaction indicated general satisfaction; however, parents born outside Nordic countries and first-time parents were more hesitant about visiting the same child health centre for future care needs. Parents’ open-ended comments highlighted the importance of timely access to support and of having multiple ways to get in touch. They appreciated child health nurses’ competence but also pointed out that nurses’ knowledge in areas such as breastfeeding and sleep was sometimes lacking. Parents valued the information they received, and they expressed a desire for more time to ask questions and discuss concerns. They also emphasised the significance of continuity with the nurse and stressed the need for care and support which is tailored to each family’s specific situation.

Study III sought to describe parents’ experiences of support from child health nurses at child health centres. Parents described feeling seen and listened to when child health nurses showed interest in the whole family. Parents with a foreign background emphasised the importance of cultural competence among child health nurses. Continuity and feeling safe with the nurse were described as essential to fostering a trusting relationship, and timely access to support was highlighted as important. Parents valued information and guidance which were responsive to their needs; by contrast, encounters in which nurses adhered rigidly to guidelines were experienced as less supportive. The importance of receiving support for specific concerns, such as breastfeeding, sleep, and emotional well-being, was also highlighted. Gaps in support or limited competence in these areas among nurses were experienced as stressful and contributing to a sense of lacking support.

Study IV aimed to describe mothers’ strategies for creating positive breastfeeding experiences. The findings show that mothers’ strategies centred on remaining calm and accepting that breastfeeding can be challenging in the early stages. Mothers emphasised the importance of skin-to-skin contact, responsive feeding, and ensuring correct positioning in preventing breastfeeding complications. Knowledge about breastfeeding, along with both social and professional support, was also described as essential. In addition, mothers highlighted the importance of adopting a positive mindset and a strong personal motivation to breastfeed.

Study V describes parents’ strategies and advice for creating a positive sleep situation in the family. Parents’ strategies centred on establishing consistent routines and being attentive to the child’s signals of tiredness, which enabled timely and appropriate bedtimes. Ensuring that the child was well-fed and content before sleep was also considered essential. Parents emphasised the importance of winding down through closeness and physical contact. In addition, some parents described co-sleeping as a way to provide the child with a sense of security.

Place, publisher, year, edition, pages
Luleå: Luleå University of Technology, 2025.
Series
Doctoral thesis / Luleå University of Technology 1 jan 1997 → …, ISSN 1402-1544
Keywords [en]
child health services, family nursing, family support, quality of healthcare, patient satisfaction, parents, experiences, nursing, breastfeeding, child sleep
National Category
Nursing
Research subject
Nursing
Identifiers
URN: urn:nbn:se:ltu:diva-115115ISBN: 978-91-8048-925-6 (print)ISBN: 978-91-8048-926-3 (electronic)OAI: oai:DiVA.org:ltu-115115DiVA, id: diva2:2006409
Public defence
2025-12-05, A117, Luleå Tekniska Universitet, Luleå, 09:00 (Swedish)
Opponent
Supervisors
Funder
Luleå University of Technology, 622940Available from: 2025-10-14 Created: 2025-10-14 Last updated: 2025-11-14Bibliographically approved
List of papers
1. Parents' perceptions of care quality at child health centres: A cross-sectional study from Sweden
Open this publication in new window or tab >>Parents' perceptions of care quality at child health centres: A cross-sectional study from Sweden
2025 (English)In: Journal of Clinical Nursing, ISSN 0962-1067, E-ISSN 1365-2702, Vol. 34, no 1, p. 218-229Article in journal (Refereed) Published
Abstract [en]

Aim: To examine parents' perceptions of care quality at child health centres. Specific objectives were to examine parents' perceptions of the care received and the subjective importance of such care. Furthermore, to examine the relationship between parents' sociodemographic characteristics and the perceptions of care quality.

Design: A cross-sectional study.

Methods: A random sample of parents of children born in Sweden in 2021 participated. Data were collected by the QPP-CHC questionnaire and analysed using descriptive and analytical statistics.

Results: The response rate was 19.4%. The targeted sample size of 210 participants was reached as 584 parents responded to the questionnaire. Parents' overall ratings of care quality at child health centres indicated optimal quality with mean values >3. However, various potential improvements areas were identified as needing additional information. These included dental care (m = 2.82), allergy prevention (m = 2.25), breastfeeding (m = 2.97), sleep (m = 2.83), the child's behaviour (m = 2.47) and the child's crying (m = 2.47). Also, parents rated suboptimal quality regarding that the care was based on healthcare routines rather than parental preferences and needs (m = 2.86). Parents born outside of the Nordic countries rated higher care quality than those born in the Nordic countries, as well as parents with a non-academic education.

Conclusion: Parents want information based on their preferences and needs. Parent's perceptions of areas for improvement are new and important knowledge for registered nurses at child health centres.

Implications for the Profession and/or Patient Care: The findings indicate that parents feel that insufficient attention is given to areas of care that they perceive as important. Parents' perspectives on the care quality at child health centres is an important component of quality work and might lead to improvements in the care quality at child health centres.

Reporting Method: The Strengthening the Reporting of Observational Studies (STROBE) checklist for cross-sectional studies was used to guide reporting.

Implications for policy and practice: The findings of this study suggests that parents feel that insufficient attention is given to areas of care that they perceive as important. Parents' perspectives on the care quality at child health centres provides important knowledge which can guide further development of care quality at child health centres. The findings indicate that a family-centred approach that integrates relational and routine-oriented nursing can be a way to ensure that the care is based on parents' preferences and needs.

Place, publisher, year, edition, pages
John Wiley and Sons Inc, 2025
Keywords
child health services, family nursing, family support, quality of health care
National Category
Nursing
Research subject
Nursing
Identifiers
urn:nbn:se:ltu:diva-108260 (URN)10.1111/jocn.17339 (DOI)001253995000001 ()38923645 (PubMedID)2-s2.0-85196711013 (Scopus ID)
Note

Validerad;2025;Nivå 2;2025-01-28 (joosat);

Full text license: CC BY-NC-ND

Available from: 2024-07-03 Created: 2024-07-03 Last updated: 2025-10-21Bibliographically approved
2. Mothers’ strategies for creating positive breastfeeding experiences: a critical incident study from Northern Sweden
Open this publication in new window or tab >>Mothers’ strategies for creating positive breastfeeding experiences: a critical incident study from Northern Sweden
2022 (English)In: International Breastfeeding Journal, E-ISSN 1746-4358, Vol. 17, no 1, article id 35Article in journal (Refereed) Published
Abstract [en]

Background: Positive breastfeeding experiences positively influence subsequent attitudes towards breastfeeding, and increase mothers’ confidence, self-efficacy, motivation and intention to breastfeed. However, the strategies that mothers find useful and effective for creating positive breastfeeding experiences remain largely unknown. The aim of our study was thus to describe experience-based knowledge from mothers about strategies for creating positive breastfeeding experiences.

Methods: The study followed a qualitative design involving the critical incident technique. Data were collected with an online survey containing open-ended questions that was administered to a Sweden-based parenting group on Facebook in September 2018. Ultimately, 340 incidents from 176 women were identified as offering strategies for creating positive breastfeeding experiences. Data from the written replies were extracted as textual units, condensed and categorised until categories were mutually exclusive, which resulted in six categories.

Results: Participating women were on average 31.2 years old and the median number of children per participant was two. Mothers’ strategies for creating positive breastfeeding experiences generally included being calm and accepting that initiating breastfeeding takes time and can be difficult initially. Participants described feeling close to the baby by maintaining skin-to-skin contact and being present in the moment by taking time to appreciate the child and the breastfeeding situation, and temporarily forgetting about the world and simply being with the child in the here and now. Participants advocated baby-led breastfeeding and following correct techniques. They also described the importance of keeping an effortless mindset about breastfeeding to prevent perceiving breastfeeding as a compulsion. Mothers described acquiring knowledge about breastfeeding so that they could be prepared if breastfeeding problems occurred and getting support from professionals and family was described as significant for having a positive breastfeeding experience. Caring for oneself and one’s body, with aids if necessary, were described as important strategies, as were having a positive attitude and a strong desire to breastfeed.

Conclusion: Because positive breastfeeding experiences and support are predictors of future breastfeeding initiation and duration, assisting women in creating positive breastfeeding experiences is important. Asking mothers to formulate strategies that they find useful could facilitate breastfeeding by making their approaches more conscious and visible.

Place, publisher, year, edition, pages
Springer Nature, 2022
Keywords
Breastfeeding, Attitude, Strategies, Breastfeeding support, Critical incident technique
National Category
Nursing Pediatrics
Research subject
Nursing
Identifiers
urn:nbn:se:ltu:diva-90595 (URN)10.1186/s13006-022-00474-9 (DOI)000792092700001 ()35527258 (PubMedID)2-s2.0-85129776828 (Scopus ID)
Funder
Luleå University of Technology
Note

Validerad;2022;Nivå 2;2022-05-10 (joosat);

Available from: 2022-05-10 Created: 2022-05-10 Last updated: 2025-10-21Bibliographically approved
3. Parents’ strategies and advice for creating a positive sleep situation in the family
Open this publication in new window or tab >>Parents’ strategies and advice for creating a positive sleep situation in the family
2022 (English)In: Scandinavian Journal of Caring Sciences, ISSN 0283-9318, E-ISSN 1471-6712, Vol. 36, no 3, p. 830-838Article in journal (Refereed) Published
Abstract [en]

Aim

The aim of this study was to describe the experience-based knowledge of parents of children aged 0–3 years for creating a positive sleep situation in the family.

Design

This study has a qualitative design. Data were collected using an online survey and analysed using the critical incident technique.

Methods

The study participants were recruited through an announcement posted in parenting groups on a social media platform in September 2018. A total of 93 parents answered the questionnaire; 76 of the parents matched the study's selection criteria, and their responses were included in the analysis.

Results

The results are presented from the two main questions in the survey: “Strategies for creating a positive sleep situation” and “Advice to new parents regarding sleep”. Having routines and reading the child's signals were important strategies, as were creating good conditions for sleep and making sure the child was well-fed and content at bedtime. Winding down and giving the child closeness and touch was described as important, and some parents would co-sleep to soothe the child quickly and create a sense of security and belonging. Parents’ most frequent advice to other parents was to accept the situation and to let go of the idea that the child should sleep without waking up in a separate bed or room.

Conclusion

Personal preferences and needs are likely to vary among individuals, and it is important that nurses tailor sleep advice in accordance with families’ preferences and needs, taking individual variations and views into account.

Place, publisher, year, edition, pages
Nordic College of Caring Science, 2022
Keywords
children, critical incident technique, nursing, parents, sleep
National Category
Nursing
Research subject
Nursing
Identifiers
urn:nbn:se:ltu:diva-86475 (URN)10.1111/scs.13020 (DOI)000675307700001 ()34291480 (PubMedID)2-s2.0-85110973418 (Scopus ID)
Funder
Luleå University of Technology
Note

Validerad;2022;Nivå 2;2022-08-18 (sofila)

Available from: 2021-07-27 Created: 2021-07-27 Last updated: 2025-10-21Bibliographically approved

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