System disruptions
There are recurring service disruptions on some of the search portals due to high traffic. We are working to resolve the issue, you may temporarily encounter an error message.
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Trust in the Gray: A Qualitative Study of Trust and Repair in Gray Markets
Mendoza College of Business, University of Notre Dame, IN, USA.
Luleå University of Technology, Department of Social Sciences, Technology and Arts, Business Administration and Industrial Engineering. School of Management, University of Vaasa, Finland.ORCID iD: 0000-0003-3255-414X
Mendoza College of Business, University of Notre Dame, IN, USA.
Hanken School of Economics, Helsinki, Finland; University of St Gallen, Switzerland.
2026 (English)In: Entrepreneurship: Theory & Practice, ISSN 1042-2587, E-ISSN 1540-6520Article in journal (Refereed) Epub ahead of print
Abstract [en]

Although trust is critical for entrepreneurs in all markets, it likely differs in gray markets from that in white or black markets. In this inductive study, we find a coherent configuration of trust mechanisms in a gray market that offers new insights into how entrepreneurs can use their network (i.e., referrals and “lineaging”) and heuristics (i.e., “villageing”) to build trust in new stakeholders when trust formation is challenging and violations are costly. We also offer new insights into the practices for verifying (i.e., impromptu tests and extensive probationary periods) and maintaining (i.e., financial support) trustworthiness, as well as repairing trust.

Place, publisher, year, edition, pages
SAGE Publications Ltd , 2026.
Keywords [en]
informal, entrepreneurship, manuscripts: specialty areas, qualitative, research methods, trust, social capital
National Category
Business Administration Economics
Research subject
Entrepreneurship and Innovation
Identifiers
URN: urn:nbn:se:ltu:diva-119685DOI: 10.1177/10422587261470049ISI: 001855434500001Scopus ID: 2-s2.0-105047991518OAI: oai:DiVA.org:ltu-119685DiVA, id: diva2:2099255
Note

Full text license: CC BY-NC 4.0;

Available from: 2026-09-07 Created: 2026-09-07 Last updated: 2026-09-07Bibliographically approved

Open Access in DiVA

fulltext(573 kB)39 downloads
File information
File name FULLTEXT01.pdfFile size 573 kBChecksum SHA-512
2448722338e7c215344cf3dd0b517e70495ed4c35218f2af4f5d97c84ccdf223d7c188299cabdaa355b1b827978aa82097161c614726f4d6f81a332412a03755
Type fulltextMimetype application/pdf

Other links

Publisher's full textScopus

Authority records

Parida, Vinit

Search in DiVA

By author/editor
Parida, Vinit
By organisation
Business Administration and Industrial Engineering
In the same journal
Entrepreneurship: Theory & Practice
Business AdministrationEconomics

Search outside of DiVA

GoogleGoogle Scholar
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 978 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf