Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Dynamic Menu Management Utilizing the Relationship Between Preparation Time and Monetary Revenue: A Simulation Approach to the Food and Beverage Industry
Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
2020 (English)Independent thesis Advanced level (professional degree), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

Queue buildup is a problem that every fast food restaurant would like to reduce, as its effect on customer satisfaction and restaurant revenue is obviously negative. This thesis looks at how a dynamic menu management system would affect fast food restaurants, specifically how the promotion of fast products, in certain situations, would affect total revenue and queue lengths. A neural network was used to categorize products depending on their preparation time and to predict queue waiting times. A simulation approach was used to find out how the menu management system would affect the restaurant. The results are that in situations where long queues are formed, the promotion of fast products increases revenue by 7.8% and decreases queue lengths by 13.3%. In situations where little to no queues are formed, the same system still decreases queue lengths by 4.7%, but also decreases revenue by 0.2%

Place, publisher, year, edition, pages
2020. , p. 30
Keywords [en]
Simulator, Data Analysis, Products Categorization, Queue Theory, Restaurant Revenue Management, Food and Beverage, Digital Ordering
National Category
Computer Engineering Computer Systems
Identifiers
URN: urn:nbn:se:ltu:diva-80925OAI: oai:DiVA.org:ltu-80925DiVA, id: diva2:1470513
External cooperation
Future Ordering Sweden AB
Subject / course
Student thesis, at least 30 credits
Educational program
Computer Science and Engineering, master's level
Supervisors
Examiners
Available from: 2020-09-28 Created: 2020-09-24 Last updated: 2025-10-22Bibliographically approved

Open Access in DiVA

fulltext(2825 kB)609 downloads
File information
File name FULLTEXT01.pdfFile size 2825 kBChecksum SHA-512
6fa48830ed14a4d71dc58fd5ee53a5b7fe1fd0600c2563776223133c4b8e906317a9cac7d82944bde301abf7ba5b0b04ea3a17aab5481cb534010b18199bb188
Type fulltextMimetype application/pdf

Search in DiVA

By author/editor
Sawert, Adam
By organisation
Computer Science
Computer EngineeringComputer Systems

Search outside of DiVA

GoogleGoogle Scholar
Total: 610 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 834 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf