Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Inherent paradoxes in the shift to autonomous solutions provision: a multilevel investigation of the shipping industry
Department of Business, History and Social Sciences, University of South-Eastern Norway, Raveien 215, 3184, Borre, Norway.
Luleå University of Technology, Department of Social Sciences, Technology and Arts, Business Administration and Industrial Engineering. Department of Business, History and Social Sciences, University of South-Eastern Norway, Raveien 215, 3184, Borre, Norway.ORCID iD: 0000-0001-5464-2007
Department of Business, History and Social Sciences, University of South-Eastern Norway, Raveien 215, 3184, Borre, Norway.
Luleå University of Technology, Department of Social Sciences, Technology and Arts, Business Administration and Industrial Engineering. Department of Business, History and Social Sciences, University of South-Eastern Norway, Raveien 215, 3184, Borre, Norway.ORCID iD: 0000-0003-3255-414X
2022 (English)In: Service Business: An International Journal, ISSN 1862-8516, E-ISSN 1862-8508, Vol. 16, no 2, p. 227-255Article in journal (Refereed) Published
Abstract [en]

Transforming a traditional industry by adopting autonomous solutions is complex, generating paradoxical tensions on multiple aggregate levels. We undertake an in-depth case study of a leading maritime autonomous solutions provider and its ecosystem partners. We apply the paradox lens using thematic analysis. Our research contributes to the digital servitization literature by identifying six paradoxes inherent in the shift to autonomous solutions, nested in the micro, meso, and macro levels. We develop a multilevel framework of organizational paradoxes, delineating cascading effects of paradoxes across levels. We offer valuable insights for providers to integrate multilevel perspectives into the shift to autonomous solutions.

Place, publisher, year, edition, pages
Springer, 2022. Vol. 16, no 2, p. 227-255
Keywords [en]
Digital servitization, Paradoxes, Autonomous solutions, Digitalization, Multilevel framework
National Category
Business Administration
Research subject
Entrepreneurship and Innovation
Identifiers
URN: urn:nbn:se:ltu:diva-87254DOI: 10.1007/s11628-021-00458-5ISI: 000926187100001Scopus ID: 2-s2.0-85115126120OAI: oai:DiVA.org:ltu-87254DiVA, id: diva2:1597947
Funder
The Research Council of Norway, 296351
Note

Validerad;2022;Nivå 2;2022-07-06 (joosat);

Funder: University Of South-Eastern Norway

Available from: 2021-09-28 Created: 2021-09-28 Last updated: 2025-10-21Bibliographically approved

Open Access in DiVA

No full text in DiVA

Other links

Publisher's full textScopus

Authority records

Sjödin, DavidParida, Vinit

Search in DiVA

By author/editor
Sjödin, DavidParida, Vinit
By organisation
Business Administration and Industrial Engineering
In the same journal
Service Business: An International Journal
Business Administration

Search outside of DiVA

GoogleGoogle Scholar

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 215 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf