Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Keep the ball rolling: Harnessing generativity in online retail platforms
USN School of Business, University of South-Eastern Norway, Borre, Norway.
USN School of Business, University of South-Eastern Norway, Borre, Norway.
Luleå University of Technology, Department of Social Sciences, Technology and Arts, Business Administration and Industrial Engineering. USN School of Business, University of South-Eastern Norway, Borre, Norway.ORCID iD: 0000-0001-5464-2007
Luleå University of Technology, Department of Social Sciences, Technology and Arts, Business Administration and Industrial Engineering. USN School of Business, University of South-Eastern Norway, Borre, Norway.ORCID iD: 0000-0003-3255-414X
2025 (English)In: Business Horizons, ISSN 0007-6813, E-ISSN 1873-6068, Vol. 68, no 5, p. 601-612Article in journal (Refereed) Published
Abstract [en]

Online retail platforms face significant challenges, including intense competition, the chicken-or-egg dilemma in acquiring consumers and sellers for network effects and establishing sustainable growth models. This article addresses these challenges by focusing on the concept of generativity: a platform’s ability to expand product and ecosystem boundaries, thereby unlocking the potential economies of scale and scope. Drawing on experiences from both small and large online retail platforms, we outline an extended set of strategic actions to foster generativity by engaging consumers (e.g., facilitating consumer creativity), complementors (e.g., creating open marketplaces), and their cross-sided interactions (e.g., extending interaction along consumer journeys). For each strategy, we provide practical, actionable recommendations that platform owners can implement to expand their product offerings and add new functions and services to improve interactions between participants. By emphasizing the importance of integrating the contributions of both consumers and complementors, these strategies foster a dynamic and innovative platform ecosystem, which is crucial for the sustained growth and competitiveness of online retailers.

Place, publisher, year, edition, pages
Elsevier, 2025. Vol. 68, no 5, p. 601-612
Keywords [en]
Digital retail platforms, Multi-sided platform, Generativity, Customer engagement, E-commerce strategies, Ecosystem
National Category
Business Administration
Research subject
Entrepreneurship and Innovation
Identifiers
URN: urn:nbn:se:ltu:diva-110864DOI: 10.1016/j.bushor.2024.07.002Scopus ID: 2-s2.0-105005603475OAI: oai:DiVA.org:ltu-110864DiVA, id: diva2:1916737
Note

Validerad;2025;Nivå 2;2025-10-16 (u2);

Full text: CC BY license;

Available from: 2024-11-28 Created: 2024-11-28 Last updated: 2025-10-21Bibliographically approved

Open Access in DiVA

fulltext(770 kB)2 downloads
File information
File name FULLTEXT02.pdfFile size 770 kBChecksum SHA-512
46af1d547509a62672bb50d934b5fc9fea34f6cc72113295e92855ed0deb61780702db4e0e873aec81ab5f2c57c8e739c40e745591e07402509bd054f252a851
Type fulltextMimetype application/pdf

Other links

Publisher's full textScopus

Authority records

Sjödin, DavidParida, Vinit

Search in DiVA

By author/editor
Sjödin, DavidParida, Vinit
By organisation
Business Administration and Industrial Engineering
In the same journal
Business Horizons
Business Administration

Search outside of DiVA

GoogleGoogle Scholar
Total: 2 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 66 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf