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Marketplace platforms as drivers of agency in addressing societal challenges
Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Digital Services and Systems.ORCID iD: 0000-0002-8246-9907
2024 (English)In: Proceedings of the 10th International Conference on Socio-Technical Perspectives in Information Systems (STPIS 2024) / [ed] Peter Bednar; Joakim Kävrestad; Erik Bergström; Mikko Rajanen; Helena Vallo Hult; Alessio Maria Braccini; Anna Sigridur Islind; Fatema Zaghloul, CEUR-WS Team , 2024, p. 182-200, article id 13Conference paper, Published paper (Refereed)
Abstract [en]

The challenges faced by inland villages illustrate the techno-social relationship by which information systems can be means of agency in addressing societal challenges. This paper follows the progression and effects of a relocation project using a marketplace platform over the sixteen-year period from its induction to the present day through a longitudinal process study. By analysing the narrative with the help of the push-pull-mooring framework, as well as structure and agency theory, actor-basedbarriers to adoption can be identified. Our research highlights the importance of considering mooring factors to optimise adoption of information systems. It was further found that the co-evolving of technological and social systems led to the marketplace platform becoming a driver of agency. The findings expand the understanding of data literacy and agency in social-technology interaction, especially regarding exploring how information systems and technology can be used to address societal challenges. This study further contributes to the emerging concept of rural living labs (RLL).

Place, publisher, year, edition, pages
CEUR-WS Team , 2024. p. 182-200, article id 13
Series
CEUR Workshop Proceedings, ISSN 1613-0073 ; 3857
Keywords [en]
Push-pull-mooring, agency, marketplace platforms, data literacy, socio-technical interaction, actorbased barriers, RLL 1
National Category
Information Systems, Social aspects
Research subject
Information Systems
Identifiers
URN: urn:nbn:se:ltu:diva-111021Scopus ID: 2-s2.0-85212678160OAI: oai:DiVA.org:ltu-111021DiVA, id: diva2:1920163
Conference
10th International Conference on Socio-Technical Perspectives in Information Systems (STPIS 2024), Jönköping, Sweden, August 16-17, 2024
Note

Full text license: CC BY 4.0

Available from: 2024-12-10 Created: 2024-12-10 Last updated: 2025-10-21Bibliographically approved

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fulltext(304 kB)88 downloads
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Pfaffl, Magdalena

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf