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Digital leadership when utilizing software-as-a-service for strategic planning and implementation
University of Vaasa, Finland.
FGV, Brazil.
Luleå University of Technology, Department of Social Sciences, Technology and Arts, Business Administration and Industrial Engineering. University of Vaasa, Finland.ORCID iD: 0000-0003-2094-7974
2025 (English)In: Digital Leadership: Concepts and Cases / [ed] J. M. Munoz, Edward Elgar Publishing Ltd. , 2025, p. 92-109Chapter in book (Other academic)
Abstract [en]

The emerging field of research on digital leadership has defined the constructs and features of digital leaders but lacks insights on how contemporary management can be enhanced through specific technologies. To ensure digital leaders capitalize on strategic opportunities, we employ virtual ethnography to analyze the effective use of software-as-a-service (SaaS) applications for strategic planning and implementation, i.e., strategic management SaaS. Our study explores how these strategic management SaaS can aid managers in shaping, visualizing, communicating, and implementing firm strategies. Using a critical realist lens on sociomateriality, we develop a framework illustrating that the utilization of strategic management SaaS affordances (actions with the SaaS) is multilayered and socially biased. To strategically leverage such software, managers should continuously reassess (1) the technical design and management philosophy behind SaaS, (2) its implemented features and user abilities within the firm, (3) users’ perceptions and personal agendas, and (4) SaaS providers’ support abilities.

Place, publisher, year, edition, pages
Edward Elgar Publishing Ltd. , 2025. p. 92-109
Series
Business 2025
Keywords [en]
Digital leadership, Digital transformation, Software-as-a-service, Strategy implementation, Critical realism, Affordances
National Category
Information Systems, Social aspects
Research subject
Entrepreneurship and Innovation
Identifiers
URN: urn:nbn:se:ltu:diva-112905DOI: 10.4337/9781035321247.00013Scopus ID: 2-s2.0-105005675377OAI: oai:DiVA.org:ltu-112905DiVA, id: diva2:1963590
Note

ISBN for host publication: 9781035321230, 9781035321247

Available from: 2025-06-03 Created: 2025-06-03 Last updated: 2025-10-21Bibliographically approved

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Kohtamäki, Marko

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CiteExportLink to record
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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
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Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf