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QoE Assessment of PC Cloud-based Gaming over Heterogeneous Access Networks
Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.ORCID iD: 0000-0001-9811-9656
Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.ORCID iD: 0000-0003-3489-7429
Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
Ericsson Research AB, Sweden.
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2025 (English)In: 2025 17th International Conference on Quality of Multimedia Experience (QoMEX), Institute of Electrical and Electronics Engineers (IEEE), 2025Conference paper, Published paper (Refereed)
Abstract [en]

Cloud gaming (CG) services are a key enabler of more accessible and affordable gaming experiences for users worldwide. However, to deliver these services with sufficient Quality of Experience (QoE) over heterogeneous access networks, stakeholders, including network and cloud service providers, and game developers, must first understand their specific performance requirements. For that, this study investigates QoE of PC-based CG under controlled and repeatable network conditions, emulating a range of impairments including round-trip time (RTT), packet loss (PL), random jitter (RJ), bursty jitter (BJ), and bitrate. Two representative games, Terraria and Counter-Strike 2, were tested across 15 network conditions, streamed using the Moonlight/Sunshine platform. Thirty participants rated their QoE, with orchestration and data collection managed by the ALTRUIST tool. Results show that low bitrate (0.5Mb/s), high RTT (402ms), bursty jitter (702ms), and high RJ (std=3) significantly degrade QoE, especially in QoS-sensitive games. Additionally, we evaluate mobile-CG trained QoE models on PC-CG data and observe significant prediction errors, highlighting the importance of accounting for differences in streaming platform and context when estimating QoE. These findings provide valuable insights for stakeholders optimizing PC-CG over HANs.

Place, publisher, year, edition, pages
Institute of Electrical and Electronics Engineers (IEEE), 2025.
Series
International Workshop on Quality of Multimedia Experience, QoMEx, E-ISSN 2472-7814
Keywords [en]
Subjective tests, Quality of Experience, Quality of Service, Cloud Gaming, Heterogeneous Access Networks
National Category
Telecommunications Computer Sciences Communication Systems
Research subject
Pervasive Mobile Computing
Identifiers
URN: urn:nbn:se:ltu:diva-115087DOI: 10.1109/QoMEX65720.2025.11219990ISI: 001851456500050Scopus ID: 2-s2.0-105023842637OAI: oai:DiVA.org:ltu-115087DiVA, id: diva2:2005592
Conference
17th International Conference on Quality of Multimedia Experience (QoMEX’25), Madrid, Spain, September 29 - October 3, 2025
Note

ISBN for host publication: 979-8-3315-5435-4

Available from: 2025-10-10 Created: 2025-10-10 Last updated: 2026-10-05Bibliographically approved

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Souza Rossi, HenriqueMitra, Karan

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Citation style
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  • asciidoc
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